Had a tenant recently report a crack in a shower base 3 weeks after they noticed the crack. Upon sending us an images there were significant scratches on the base which were not there when they moved in and not on the condition report.
Question is who is responsible for the crack, the scratches and damage of water leakage for not reporting the crack promptly. The scratches are everywhere and we believe the tenant has dropped something heavy in there causing the crack then tried to drag it out.
Make matter worse they did not report the damage until the report was requested. I am in VIC