Baseus Universal Air Vent Mount Gravity Car Phone Holder A$11.55 Delivered @ eSkybird

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eSkybird

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  Headless on 19/10/2021 - 11:00

  System won't let me order.

  "Phone number and bank account number cannot use non-number characters or space!"

  These fields do not exist on the form, how can I proceed? (guest account)

  • 

    EmployeeAnwenx @ eSkybird on 19/10/2021 - 11:46

    Hi MrChum, if you have problem when entering the phone number at address page?

    • 

      Headless on 19/10/2021 - 14:50

      There is no field to enter in the number.
      I already put my number in the mobile field.
      The workflow is broken, I don't want to create an account

      • 

        EmployeeAnwenx @ eSkybird on 19/10/2021 - 15:03

        only phone number is needed when you check out as guest. You enter your delivery address with your name and phone number, and then you check out to payment page where you can choose Paypal or Stripe to pay for your order.

        • 

          Headless on 19/10/2021 - 15:04

          @Anwenx: Forget it, you don't understand.
          I will shop elsewhere

          • 

            EmployeeAnwenx @ eSkybird on 19/10/2021 - 16:35

            @Headless: ok, sorry for the inconvenience to you.

            • 

              Headless on 19/10/2021 - 16:40

              @Anwenx: And to you, because no one can order anything due to the system error ;)

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                EmployeeAnwenx @ eSkybird on 19/10/2021 - 17:36

                @Headless: I have contacted our technical people to check the page, but they can't find the problem, we have many clients successfully placed the order through the link today (both registered or as guest). It will be appreciated if you can screenshot to show the problem ([email protected]).

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                  Headless on 19/10/2021 - 22:37

                  @Anwenx: Done, check your email ;)

                  • 

                    EmployeeAnwenx @ eSkybird on 20/10/2021 - 12:18

                    @Headless: Hi MrChum, thank you for your email. Our people have checked your screenshot and replied to you. We guessed there must be a space after your phone number.