Update: Just advising that a refund of $780 has now been processed to your nominated account.
Not showing up in my bank yet so not by OSKO but I will give it a few days and see.
Update 2: Got my $780 back today looks like my threat of leaving a bad google review worked
I went to Chiro H3 in Cremorne after seeing a Facebook offer for 2 sessions for $49. The first session I did some examination and went on some machines. The 2nd session the results come back and I have Scoliosis(sideways curvature of the spine). Bobby tries to scare me and say my condition is advanced and pressuring on my discs 5+ years advanced. He gives me the hard sell and tells me I need 1yr treatment plan at least, 4 weeks of 3 sessions a week and 4 weeks of 2 sessions a week and then once a week for the rest of the foreseeable future.
He offers some adjustments, and does 2 minutes of 3 simple adjustments. He claims doing this multiple times a week will solve my spine and correct the curve. Bobby says $780 for 12 sessions the first four weeks will need to be prepaid ($65 a session). I am very shocked by this, and decide since he diagnosed it I should go along with his plan. When I go to the Radiographer to get a Film of the Xrays to show my parents, the first thing the Radiographer asks is "Did you find another Chiropractor?". This seems strange to me, why would they think about that first when I honestly requested my Xray films?
This gives a sick feeling in my stomach as I think maybe I've been upsold $780 of treatments that I don't need. I go online and Google reviews confirm my suspicion "Beware. This place scams you into paying thousands of dollars. They suck you in and tell each person that they have a huge problem that needs to be fixed. I didn’t even have pain but Bobby is a marketing genius who’ll persuade you uncomfortably strongly into spending your savings away, to spend all your spare time travelling there for adjustments that do nothing but give a few hours relief. He gets lazier with time, charging you silly amounts of money for 2 minute manipulations and taking shortcuts, and doesn’t actually care about anything but your money. He doesn’t even warn you of the potential risks of spinal adjustments before commencing, which every chiro should do. They can be fatal. And after all that, all I gained was much more back pain, when I didn’t even start off with much at all to be a problem. Don’t let them touch you."
There are 2 other negative reviews to the same effort, another with Bobby's name and the other confirming you are a "client" not a patient and that is confirmed when I call in they call me a "client". I decide to get a second opinion from another Chiro that I used to go to and had positive experiences with. She confirms the diagnosis but disagrees that they can correct my spine scoliosis saying "It's medically proven they can't correct the spine just strengthen around it". She said they are definitely upselling $65 for 2 minute adjustments for 3 times a week and likely I wouldn't benefit from it as they are not doing muscle work and soft tissue massage. I had paid for a 1hr session with her and she spends 30 minutes working on my back, a big difference to the 2 minutes Bobby spent on 3 simple adjustments.
When I call ChiroH3 to cancel my $780 care plan, they say "Every Chiro will have a different opinion that is fine. We will cancel your plan and provide a full refund". Then I receive an email from them "Thank you for sending through your account details. Bronwyn in our accounts department can process the refund of $715 to your account (this is $780 less $65 for the adjustment treatment you received on 11/1/2022)."
I am very surprised by this as I paid $49 Examination, COREscore, X-rays* and second visit Report of Findings. I had also explicitly asked if adjustments were included over the phone when paying for the $49 offer and then again with Chiro Bobby on the first and second session where he said he would work on me after the treatment plan. All 3 times they said yes, we will do adjustments on you part of $49 plan. I thought the whole time some Adjustments were included in the 2nd visit for 2 for $49, but they tell me "Not included after you signed your treatment we are deducting $65, sorry for the misunderstanding but you still have to pay". So you are telling me you put videos of Chiropractic adjustments 2 for $49 and your offer does not include any treatment? The reason I didn't think $65 would be charged is that he only did 2 minutes of adjustment, I thought just quickly as part of the 2nd session after the treatment plan.
I'm understandbly very angry about this and want to name and shame them. My bank has said that as long as I have contacted the merchant I can dispute the transaction and will be leaving a negative review as soon as I can.
TLDR: Chiro is charging $65 for 2 minutes of Free adjustments offered as part of 2 for $49 offer. He is claiming falsely he can straighten my spine and high pressure sold me a $780 care plan as part of a $5000 year plan I am trying to cancel.
Geez, at least Pam doesn't complain about chiros!