Someone mentioned this to me today, and just want to know the validity of it.
They ordered something from eBay, the delivery date came and went, but the item didn't arrive. They received it a few weeks later (Auspost….) however eBay had refunded it with their money back guarantee.
They said that eBay had refunded them out of their own pocket, and that as it was low value (about $15 or so) and the seller was able to provide proof they sent it (tracking number, I assume), they didn't have to reimburse eBay.
Is this correct? If so, that's a pretty seller positive thing for eBay to be doing.