Ozb Seller Didn't Send Me $500 Gift Card after Payment

Hey guys,
I've purchased many gift cards on here without any issue until now.
I purchased $500 worth of gift cards from @strang at a 10% discount and he sent them to me without a problem.
I decided to buy another $500 worth and I haven't heard from him since.

I called him on his mobile (used PayID to pay) and he said he didn't know I transferred the second $450 and he'll have a look. Didn't hear from him after that and not picking up my calls.

What should I do? Surprised because he has a long seller history on here.

Comments

  • +10

    Probably too busy sorting out his rental car dilemma

    In all seriousness, did @strang agree to sell you the second lot of $500 before you transferred him the noney?

    • +2

      Lol
      As much as @strang's judgement and justification of 'wear and tear' is on another planet.
      Maybe give them the benefit of the doubt, did they agree to provide another gift card before you transferred?

    • +3

      Looks like he is half way through fundraising, one more Thranrond and he is there.

    • +1

      Yes he agreed

    • +2

      I rented a car from a local (QLD)

      strang may need to rent a boat now…

    • +2

      He's subsidizing the $3000 excess by $450

  • +9

    I decided to buy another $500 worth and I haven't heard from him since.

    How long has it been? five minutes? a day? five days? two weeks?

    • I transferred the money on Friday afternoon

      • +1

        Hopefully the guy gets some pressure from this thread . But something up with it taking that long .

        • +1

          Hopefully the guy gets some pressure from this thread .

          Who? @strang ???

          • @jv: My bad for not saying who jv hehe :)

      • So less than 1 business day before you posted? Relax. Give them a couple more days at least before complaining.

        • +5

          Posting ?
          Are you for real ?
          I'd say 99% + it should have been sent instantly electronically .
          Hence the concern .

          • +2

            @popsiee: You know… Posting… The terminology used on OzBargain to start a discussion.

      • -2

        Turn on the TV and look at the news….

      • +1

        I called him on his mobile (used PayID to pay) and he said he didn't know I transferred the second $450 and he'll have a look.

        You transferred the money to him on Friday afternoon and when did you call him to let him know? (It was obviously after Friday afternoon).

        It probably would've been good to call him or somehow let him know that you were sending him money before actually sending it.

        • I messaged him and waited for his ok before transferring again.

          I only called him on Friday after not hearing from him.

          • @Thranrond: Was the voucher just an email with a code? He could've purchased it from somewhere as a favour (like an employee discount or something) and the transaction with the business might be taking longer over the weekend. (Although it'd ease things a little if he answered his phone).

            Before you went for round 2, did you check that the first gift card code(s) actually works?

            I'd strongly suggest that you spend the first one real quick (otherwise when you try to use it later, it might already be spent)!

            • +1

              @bobbified: It was a code. He said he was buying them and that it takes a couple of mins.

              I spent the first one straight away

              • @Thranrond:

                I spent the first one straight away

                Smart!

                Any updates on whether there's been any contact at all?

                • +1

                  @bobbified: No contact at all

                  • @Thranrond: Sorry to hear.
                    I think at this point, I'd start writing it off in my mind.😶

                    • +1

                      @bobbified: To be fair though, apart from the rental car, they may also have floods to deal with?

                      • +1

                        @kerfuffle: I was thinking that too, but I also think any half-considerate person would at least answer the phone or simply reply to a text to say that it's coming. (Especially since their profile shows that they were last online around this time yesterday).

  • +9

    Looks like he is in Brisbane . With her situation in Brisbane at the moment , give him sometime.

  • +1

    Bikies.

  • Call police

  • +6

    Interesting. He's been online within the hour as of this comment, but hasn't responded to this post even though he's been tagged.

    • Are you referring to @strang ???

      • oops - different username

        • How is it different?

  • +1

    Did you send him a PM?

    • Yes

    • +9

      Did you send him a PM?

      I'll send @strang one too…

      • Are you good mates with the PM, jv?

        • Paul McCartney ?

          I met him once.

          or are you referring to Piers Morgan?

  • +1

    Gift cards??
    I get around 5 callers a day wanting to overpay me and then send them gift card numbers.
    Plenty to learn on youtube, start with Kitboga!

  • -1

    I decided to buy another $500 worth and I haven't heard from him since.

    I called him on his mobile (used PayID to pay) and he said he didn't know I transferred the second $450 and he'll have a look.

    OP - did you tell the seller before sending the $450 that you wanted to do a second purchase?

    If yes, then I'd give the other member a week to sort things and escalate with the authorities if still unresolved. As a few people have mentioned there are floods in QLD and you may as well give them the benefit of the doubt given they have completed the sale properly in the past.

    If, on the other hand, you sent the $450 without checking in first… wow. Sending someone money unsolicited and just assuming they will have more cards to sell at a loss is crazy brave - this is classifieds rather than a retailer. In this circumstance, the other member has been massively inconvenienced by you. Sure a refund (or part refund) would be the morally justifiable thing, but it's not like you actually had made a deal that they've then reneged on. Given the floods and the inconvenience, I'd give them a fortnight, but if they don't return the money I sincerely doubt you'd be able to make a case for fraud/theft here.

    • +2

      Obviously I asked him first before going ahead with the second purchase to which he said yes

      • Thanks for the update :-)

        Obviously I asked him first

        With respect, it wasn't at all obvious from your original post that you'd contacted before transferring and I've learned not to assume anything. Paraphrasing your post, it just said you'd transferred money, then called, and been told Strang didn't know you'd made a transfer. My questions were supposed to be constructive, rather than an attack, but given the negs, don't seem to have been taken that way.

        • As I've said above, given the prior contact and the floods I'd give them up to a week to respond. Given Strang's post on hire car issues (which at its heart is around wildly different expectations and lack of communication skills), and the lack of detail in the post above, I'd respectfully suggest you put this in writing and be as specific as possible with dates and your escalation points.

          Without this, any further follow ups with Police/etc will just rely on your recollections of past phone calls. They aren't nearly as persuasive and may make it more difficult to get your money back.

          • @timmypete: Put what specifically in writing and send it where?

            • @Thranrond: Write to Strang that you discussed a purchase on xxx date of yyyy in cards, and that you sent him the money on zzz. You have documentary evidence of the transfer, and call records indicating you discussed on {insert all dates here}.

              You expect them to either provide the cards or a full refund by aaaa, otherwise you will report them to QLD Police // the gift card provider // bank's fraud division // etc.

              If they reply satisfactorily, no further action. If not, forward this, and all of the other evidence to wherever you'd like to chase up.

              Don't ask the people you're reporting to "what should I do?" from the outset, as this just invites police/bank/etc to fob the issue to someone else. Instead, be specific (eg. "I want to report a theft/fraud in QLD that occurred on $x date" to police, "I want to reverse a transaction // report fraudulent behaviour by one of your customers" to banks). Once you've given a specific task, by all means ask "are there any other actions you'd reccomend in addition to <this task> to ensure I get my money back and no others are scammed".

        • Please don't ever play poker as you can't even get kindergarten reads lol :)

          • @popsiee: Me or OP? I've seen enough buyer & seller psychos on classifieds and Gumtree, and enough one-sided forum pile-ons with incomplete information to know its never safe to assume. At the time I'd posted OP hadn't responded to any questions on timing. My answers provided advice for both scenarios, rather than just attacking

  • +3

    cmon @strang do the right thing

    • -3

      I think we need more info first. Based on what the OP has stated they might have sent money first and complained afterwards.

      Until we have more info it isn't clear strang is the bad party. OP says that in the phone call the seller said they didn't know a transfer was made, but would look into it. Without info from OP on timing requested above, it's hard to gauge reasonableness.

      • +2

        As I said above,
        I asked him if I can buy more, he said yes and I transferred the money again.

        He said he would look into it 4 days ago.

    • cmon @strang do the right thing

      I've sent @strang a PM….

      • Really trying to push the joke eh

        • +1

          If it was a joke, I'd be posting Dan

  • +1

    Based on how he approached the situation with the rental car he damaged, it wouldn't surprise me one bit if he tried to pull off a sneaky one.
    Worst part of it is he may not even think twice about doing it.

  • +1

    Any updates OP?

    Looks like he's online and replying to that rental car post.

    • +4

      He responded complaining and asking why I’ve damaged his reputation by posting this but won’t refund or give me the gift card

      • Have you told him that you'll delete this post once a refund or gift card has been provided?

        Also, to be fair, his reputation was already damaged from his post and comments in his rental car dilemma thread. Especially when he thought this was considered 'wear and tear over 32 days'

        • +1

          So @strang saved $550 on the 'wear and tear deal' & has now scored another $450 from the OP. His reputation is well-deserved!

        • +3

          They also seemed super proud of posting bad reviews (subsequently taken down) for the car hire place. Feels like a bit of pot/kettle.

      • +2

        wow wtf?

        • Is it Illegal for me to post their number on here or something

      • Haha and he is threatening to report me to the police for online bullying because he thinks I'm targeting him on "multiple" posts. I've only commented in his shameful behaviour in this thread and his debacle with the rental car. He is losing his marbles..

  • +1

    Still no positive outcome? He’s now threatening to lodge a police report against another user for online bullying. Maybe you need to lodge one against @strang?

    • -7

      And this is an evidence of group bullying.

      • +2

        This is your first comment in this post. Can you blame us when we only have one side of the story to go on?

      • +1

        Group bullying when you defrauded OP for $450😁

        Are you going to cry river and call mama?

      • +4

        Respectfully, you shouldn't have taken the money if you had no intention of providing the vouchers.

        I'd recommend you settle this before the police are called. Any stalling or setting of preconditions now will only work in the OP's favour (and your detriment) when the authorities are involved.

      • +2

        @strang has told me I need to fix his damage to his reputation before he will reply to me or send me anything

        • +2

          It seems pretty clear they won't play ball.

          I reccomend you file a police report during business hours tomorrow, and a claim with the bank(s) (both theirs, and yours).

          This gives @strang until midnight or so to settle down, and otherwise they can see how the police view the reasonableness of their actions (taking money from a third party on the promise to provide something, reneging, and then holding the money hostage).

          • +2

            @timmypete: He also said I owe him $50 because I only transferred him $450 when he gave me a $500 gift card. He was apparently just doing me a favour by selling them to me

            • +4

              @Thranrond: Strange is strange .
              Who going to buy a $500 gift card for $500 ?

            • +3

              @Thranrond: This gets better and better. Who buys $500 giftcard for $500? Lol
              Why go through the trouble for zero saving.
              This guy really has zero common sense

        • +2

          I guess he won't be selling anything to anyone in the Classifieds after this incident. Even if you delete this thread, people will remember.

          • @kerfuffle: No one will care if he just apologises and does the right thing now

        • +2

          What a bizarre line of thinking. How can he effectively rip off someone and take their money then use that as ransom to throw a tantrum and ask you to fix his reputation?
          I don't even know what he's imagining in his wild brain as to how his reputation can be fixed lol

      • +1

        You have no right to demand anything by holding his money illegally. Please go to the police and report yourself for fraud

        • Will the police actually do anything?

          I have his full name (it’s unique), city he’s from, phone number and bank details + screenshots of his insanity in my private messages

          • +1

            @Thranrond: i assume hes keeping a very close eye on this thread

            if he dosent play ball soon i'd totally use the above information against him

          • @Thranrond:

            Will the police actually do anything?

            They might charge him for theft.

            There's even a chance he already has a police record anyway based on behaviour here.

  • +3

    Wow he disabled his profile

    What a tool to rob $450 from OP

    • He was also making threats against other users, which landed him in the penalty box.

      • +1

        Is that similar to online bullying?

        Should we report them to the police?

  • +1

    Sounds like;

    https://comb.io/qhdz5Z
    Hello Jerry? This is Homer Simpson. Remember last month when I paid back that loan? Yeah, well now I need you to do a favor for me!

    People who live in Brisbane are shifty.

  • +2

    Did you ever sort this out. OP?

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