BYD Atto 3 Service and Warranty Information Released, Butthurt Ensues

pegaxs on 23/08/2022 - 18:12
Last edited 23/08/2022 - 19:43

As an avid follower of all things EV here and noticed that there is a storm brewing in the BYD Atto 3 camp.

Apart form the usual Karens carrying on how their vehicles have not been delivered yet, I had pause for thought when I started reading about their next source of their anger…

Apparently EVDirect released their warranty and servicing information and it seems to fly in the face of already established EV brands and irked off a lot of pre-order customers to the point where they are taking to social media and news outlets and kicking off about these costs and change in warranty…

Servicing;
It seems to be the 2 and 4 year services that have really gotten people upset at $504 and $661 respectively as well as this requirement to have the vehicle serviced every 12 months. Most other EV's are 24 month intervals with under $200 services, or, like Tesla, there is more of a "meh, service if you think it needs it" attitude.

Warranty;
Initially the Atto 3 was offered with a 7 year, unlimited km warranty. It has now been bought back to 6 years and 150,000km (Added: Note that EV battery is 8yr or 160,000km. Drive train is 8yr/150,000km). Some items, like the 12V accessory battery is as low as 12 months and suspension parts are only 4yr/100,000km. Things like charging port, wheel bearings and shock absorbers are 3yr/60,000km.

So, this begs the question… If you had a pre-order, does this news make you want to cancel your order? Or do you not care about the servicing costs/warranty? If you are a potential buyer, does this news turn you off buying one or you just accept it's part of buying a new vehicle?

Poll Options

  • 8
    I pre-ordered, now considering/have cancelled due to this update.
  • 9
    I pre-ordered, still going to purchase when my vehicle arrives.
  • 21
    I was going to order, but after this update, I've changed my mind.
  • 6
    I am going to order, but I'll leave it for now.
  • 8
    I am going to order and this news changes nothing.
  • 313
    China car bad/Should have bought a Tesla/etc...
Automotive BYD Auto Car Electric Vehicle

Comments

    • dji1111111 on 24/08/2022 - 22:49
      +9

      Chinese run company is different from a company run outside of China and only having their manufacturing based out of China. Business practice and ethics are arguably going to be different. Not to say Western corporations are angels but you would think a Chinese run corporation not going to go out of their way to appease the Australian market

      • Euphemistic on 25/08/2022 - 09:18
        +1

        The Chinese can build whatever level of quality that they want to. Comes down to $ and what level of return customer they want.

      • taki on 26/08/2022 - 23:34

        Business practice & ethics of Western companies is just PROFIT.
        Chinese companies' ethics is Value for money & Dialectical principle - Quantity leads to Quality :)
        All my recent purchases/replacements are sourced from China & happier.

    • chuq on 25/08/2022 - 14:22
      +1

      MG, BYD, Tesla, Volvo, Polestar… so a majority of EVs sold in Australia.

      • LFO on 26/08/2022 - 11:26

        … I thought they were all made in Ukraine, hence the shortages …

        ;-p

  • lltravel on 24/08/2022 - 17:33
    +6

    People complaining about how Chinese products are crap but…

    1. iphone is made in china
    2. Half the stuff in your house is probably made in china
    3. Kmart/target probably wouldnt be able to operate if they didnt have china.
    4. more than half the deals posted on this website include items that have been made in china

    end thread.

    • pegaxs on 24/08/2022 - 22:36
      +4

      And the irony is, a lot of car and motorcycle manufacturers have already gone to China and the precious luxury/premium Euro shitbox they are driving is either most like made in China or owned by a Chinese company…

      But, you know “China car bad.”

      • ass3ts on 25/08/2022 - 00:37
        +4

        …and once the cheap labour disappears but the CCP remains and is only getting worse, guess what happens?

        • LFO on 26/08/2022 - 11:24

          … and what makes you dream that will ever happen?

          Germany used to make bucketful of cars because they were efficient, proficient and highly productive.
          There is a lot more than "cheap labor" for high value industries.

  • htc on 24/08/2022 - 19:49
    +1

    Most chose the last option on the poll. Tesla is very expensive. Which brand of ev does a well informed ozbargainer recommend? Which brand we should wait for a more affordable EV to be produced? Toyota?

    • Cliche Guevara on 24/08/2022 - 20:19
      +1

      BYD. It's still (potentially) good value for the money. Toyota were innovative with hybrid tech, but have not shown real enthusiasm in providing EV solutions. It's pretty much Tesla and Chinese manufacturers leading the way. The more traditional and established automakers will eventually have to catch up.

    • aurotaro on 25/08/2022 - 09:14
      +2

      toyota lol. they don't even know yet if they should be entering the EV market. Life's gonna get tougher for them in the next few years as they're way behind the Chinese EV makers.

      Save up a bit more and get the Tesla. Cheaper long term, better quality, more supercharging facilities around, safer etc etc.

    • LFO on 26/08/2022 - 11:29
      +1

      Which brand we should wait for a more affordable EV to be produced? Toyota?

      Probably none of the big boys. Too much ICE to sell.

      Whatever the brand, JUST WAIT.
      Patiently. There will be something.
      Just wait.

      • htc on 27/08/2022 - 07:29

        For the past century, Japanese car dominated the world, would ev be the turning point for some car company or tech company, may be google will enter this market? apple already started, Would the rise of ev make Toyota another version of Nokia?

    • Dogsrule on 27/08/2022 - 09:59
      +1

      Don't wait for Toyota, their 'volume' EV called the 'BZ4X' has an annual production capacity of about 7000 vehicles.

      Tesla will make about 1.5 million EV's this year for comparison.

  • AustriaBargain on 24/08/2022 - 20:13
    +1

    People will still buy it. It's an EV that doesn't look like an "EV"/Tesla, which is a plus point to many people. Except for that dent in the sides it just looks like a regular new car that has more than enough power for most people.

  • FlyingMiffy on 24/08/2022 - 20:45
    +1

    The Tesla fanbois are out in force! Or maybe the OP was just fishing for it. At the price difference between the brands… the actual difference in service charges and schedule maintenance will still make the Atto 3 more affordable and a better financial option. But facts don't seem to matter to the Tesla and Apple fan clubs!

    • Serapis on 24/08/2022 - 21:31
      +4

      Well they lumped a whole bunch of stuff under that option:

      China car bad/Should have bought a Tesla/etc…

      I chose it since I'm not looking for an EV at the moment - I have a working car, EVs feel like most brands are still at the early adopters stage and I'd rather wait a bit longer

    • dji1111111 on 24/08/2022 - 22:56
      +1

      Even if you are not a fanboy, surely you are not blind enough to think the Atto 3 comes anywhere near anything from Tesla?

      Your post implies that Atto 3 and Tesla are comparable/competing in the same segment, which they are not lol

      Atto 3 is affordable because it's inferior in just about every way. A better financial option? Based on what? Sure if you only factor in the purchase cost. That's like saying a Toyota corolla is better than a Porsche simply because it's more affordable

      • FlyingMiffy on 25/08/2022 - 15:01
        -3

        Wow calling people blind on the get go. Did your parents not teach you manners? Yes they compete in the same segment like it or not. Your comments imply that you have an superiority complex for personal choices. Maybe work on that.

        Mate, what I'm actually saying is that for 40K you get a car, for 70K you get another car. Is the difference in price proportional to the increases and decreases in spec and warranties.

        • dji1111111 on 26/08/2022 - 06:22
          +1

          Someone is triggered geez.
          Calm down BYD fanboy.
          Has no problem offending others and call them names as Tesla fanboys then thinks I'm rude for saying it's blind to be comparing these two cars. Which one is more of a personal attack? Haha enjoy your BYD

          Saying a 47k car from a fledgling brand (at least in Australia) designed to be a budget EV competes in the same segment as a 70k car from a leading EV brand IS blind or just being a pure BYD fanboy.
          That's like comparing a Haval to established brands like Mazda, Honda etc

          Superiority complex haha you have some serious issue mentally if you interpreted my comment in that way. I think you have an inferiority complex yourself and constantly feeling victimised?
          No wonder you are going nuts in this thread calling everyone a fanboy. Nice try lol

    • Zondor on 25/08/2022 - 09:22
      +1

      There aren't many Tesla fanboys out on this forum. It's usually a roasting pit.

    • keejoonc on 26/08/2022 - 08:09
      +1

      Affordable because it's a cheaper car to begin with and for a good reason? What's your point? Fact is Tesla doesn't charge rip off servicing costs. BYD does.

  • Aerith-Waifu on 24/08/2022 - 20:47
    -4

    BYD is a great company with very innovative products, they use BYD as taxi in China. I wouldnt be too worried about the change. However I do want to see a bit more long term review on how it fairs on the Aus road

  • jvsnumberonefan on 24/08/2022 - 23:16

    I think between media and general public aka people posting online there is an over reaction. The changes are changes but I don't think they should change anyone's decision to buy or not to buy the Atto 3. The changes in warranty do make the car MARGINALLY less appealing but the warranty is still absolutely competitive with any other cars. The warranty being specific to certain components aren't remotely unreasonable. Of course general wear and tear items such as brake pads and wiper blades aren't going to last 8 years, these are very much dependent on so many factors. In regards to servicing the BYD Atto3 is still competitive to other vehicle's and EV's. Please name more than one EV in Australia that has a yearly average servicing cost of less than $200. Servicing a Tesla is no different to other cars or EVs, the cost of servicing for Tesla based on their service plans is cheaper to the likes of Mercedes, Audi, BMW but not even as cheap as a ICE car from Mazda or Toyota. Tesla may not have strict servicing intervals but I'd argue servicing the car every other year is an absolute minimum. The BYD Atto 3 will work even if you don't service it 12 months, it's just a good idea to service it every year, just like any car.

    The car in regards to servicing and warranty is still comparable to almost any other car and ultimately given the price this car is still insanely good value. These changes are not as significant as made out to be.

    • Cliche Guevara on 24/08/2022 - 23:24
      +2

      I'd still like to know what they intend to do at 2 yrs that costs $500 and 4 yrs that costs $660. Where's the transparency? If they can list the costs then surely they can list what it's for.

      • jvsnumberonefan on 24/08/2022 - 23:38

        Yes, it would be good to see what was done at each service. Still, it's overall not terribly expensive to service. Perhaps the cost could simply be a tax for it being a mycar partnership and covering the costs involved with that?

      • pegaxs on 25/08/2022 - 08:05
        +2

        This is the important part. It’s ok to say “$660” for a service, but there is no context. If they released the service schedule and you find out the motor has to come out and the armature bearers are replaced, people might go “oh, ok, that makes sense” but if it comes out and it’s just “check window seals for lubrication… people are gonna be pissed.

  • mrvaluepack on 25/08/2022 - 05:57

    Lol why would anyone buy Chyna cars. Even the chinese dont buy them. When im in boxhill i dont see any chinese driving havals or ldvs.

    • Zondor on 25/08/2022 - 17:24

      If they can actually get them to people they will have a market. If there's a 12 month wait, no dice.

    • AssBargain on 25/08/2022 - 17:40

      Damn thats crazy that you think germans buy german cars, japanese buy japanese cars, koreans buy korean cars.

      • mrvaluepack on 25/08/2022 - 17:57
        -4

        If their own countrymen dont believe in their own products would you buy it?

        • AssBargain on 25/08/2022 - 18:30
          +2

          im baffled by your thought logic and lack of awareness for observational bias… If a German buys a Nissan, it means they "dont believe" in their country's Audi, BMW, Merc, Porsche, VW, etc? BYD's 90% of their 641,000 sales in Q1-Q2 is within mainland china, you dont really have to worry about "their own countrymen dont believe in their own products"

          • mrvaluepack on 25/08/2022 - 19:33
            -3

            @AssBargain: Im baffled by your lack of logical awareness of consumer perception and demand. Same reason chinese dont buy china milk powder.

    • Yawhae on 25/08/2022 - 22:23
      +2

      They don't buy Chinese cars because they are bad. They buy Euro cars because euro brands give a perception of wealth. For upper middle class people it's about perception.

  • Pikaloo on 25/08/2022 - 07:05
    +3

    I bought a Chinese phone once and they don't do software updates. They just cared about the next product. I don't know if it's the same here but if they don't offer the same software support as Tesla then no thank you.

    • wiltonson on 25/08/2022 - 10:13
      +3

      this is what i fear about cheaper EV car. You are already spending way above $50k and the software is not updated after 1-3 years will be very annoying. It's like the android phones vs iphone software update scene but for an EV that is way more expensive to buy

  • berry580 on 25/08/2022 - 07:41
    +1

    To be fair, it's clear the importer/BYD/ whoever agreed to the unlimited warranty engaged in some sort of bait & switch tactic.

    It's unreasonable to expect "unlimited k" in warranty from lithium batteries, the updated warranty term is simply something that's more reasonable.

    • Cliche Guevara on 25/08/2022 - 07:47
      +1

      The unlimited km was never going to be for the battery, but for the other components in the car. It is ridiculous that they use the term unlimited anyway (that goes for all manufacturers) but the issue is the change. Why can't the rest of the car be warranted for the same term as the battery? It doesn't inspire confidence in the vehicle to have mixed messages.

  • Herbse on 25/08/2022 - 09:15
    +1

    I'm surprised anyone here cares. Considering all ozbargainers have the ACCC terms bookmarked stating that warranty term limits have no impact on claims as products sold in Australia need to meet a reasonable level of quality and lifespan regardless of age.

    • pegaxs on 25/08/2022 - 10:15
      +3

      There are a lot of ill-informed people out there who still think warranty means warranty and when it is done, it is done, when it isn't. It even says in the fine print of the owners/warranty manual that the warranty is in addition to consumer rights and does not override consumer rights…

      I have been on some of these Fartbook groups and trying to spread the word about Australian Consumer Law, but, like here, I just get shouted down with "Good luck with that…" or when I mention that under ACL you don't have to actually get ti serviced by Eagers/MyCar and can use an independent and qualified mechanic, the same shout down comes in the form of "Yeah, but that will void your warranty."

      I'm surprised now with the amount of people who still think that they have to take their car back to the dealer that sold it to them. A guy I work with drives to Sydney from Newcastle to get his car serviced because the dealer hoodwinked him into thinking that if he didn't return to them, it would void the warranty. I tried to tell him and showed him all the information that says otherwise and his excuse is "Well.. I'd rather just not risk it"…

      • nedski on 25/08/2022 - 11:07
        +2

        This! EXACTLY THIS! I have a pre-order in and im keeping it. This whole issue is just nonsense really.

        • Yawhae on 25/08/2022 - 22:26
          +1

          The problem is, when it's not explicitly covered by the manufacturer it's an absolute pain to get stuff repaired. Add dealing with stealerships on top of that and you've got a nice (profanity) you pie.

          • nedski on 25/08/2022 - 22:59

            @Yawhae: The same can be said for people who think a warranty will save them. Anyway, you have a contractual relationship with the people that sell you the car, it doesnt matter what the dealership will tell you.

            Also BYD arent new at making cars and they do sell a lot of them. Considering how net savvy everyone is these days, there hasnt been a lot of stories being linked to that highlights build quality of BYD cars.

        • ATangk on 27/08/2022 - 13:59
          +1

          The issue is that an MG has biannual servicing intervals at just $200, yet the BYD for the same 2 years costs $700/800…

          • nedski on 27/08/2022 - 14:19
            +1

            @ATangk: Have you not read this thread. It's been mentioned a few times.

            YOU DONT NEED TO GET YOUR CAR SERVICED AT THE DEALERSHIP.

  • Trying2SaveABuck on 25/08/2022 - 09:45
    +6

    Apart form the usual Karens carrying on how their vehicles have not been delivered yet,

    if you buy something and are told it will be delivered by a certain date and it isnt delivered…you are not a Karen you are a regular person with a 'fair complaint'

    I got no interested in this Chinese shit box but if i paid 50k for something i didnt get it i'd be pretty pissed, note changing to warranty conditions after people have paid for a product is even more of a disgrace

    • pegaxs on 25/08/2022 - 10:26
      +1

      if you buy something and are told it will be delivered by a certain date and it isnt delivered…you are not a Karen you are a regular person with a 'fair complaint'

      Sorry it wasn't clear in my post, but I was making a reference to the people who ordered in May/Jun and were told Dec/Jan, making posts about how they are sick of waiting now that the see cars are arriving. The people who ordered in Feb are the chilled ones, "meh, whats another week or 2?".

      There were posts with photos of cars being unloaded in Brisbane and within a few hours there were posts screaming that people had not got their cars yet or even notification that they would get it by the end of the week. Trust me, they are being Karens.

      but if i paid 50k for something i didnt get it i'd be pretty pissed

      No one has paid $50k for anything. No one has paid for their car yet. There is a fee to join the queue, but that is fully refundable.

      note changing to warranty conditions after people have paid for a product is even more of a disgrace

      Again, no one has "paid" for their car. No one has even signed a contract for any of these cars. The money paid at order time is basically to secure your place in the queue. It is not a deposit, but more a token to say "yes, I am interested in being on the wait list." and is fully refundable if you decide that you no longer wanted to be in the queue or you didn't like the terms and conditions of the contract or the servicing and warranty conditions.

      • Trying2SaveABuck on 25/08/2022 - 10:33
        +1

        "yes, I am interested in being on the wait list." and is fully refundable if you decide that you no longer wanted to be in the queue or you didn't like the terms and conditions of the contract or the servicing and warranty conditions.

        fair enough - the way you worded this…

        Apart form the usual Karens carrying on how their vehicles have not been delivered yet, I had pause for thought when I started reading about their next source of their anger…

        had none of the above information just sounded like you were having ago at a legit complaint - as in they had had not had their cars order delivered opposed to available for purchase at the show room.

        the way you have explained it in the above post makes way more sense and given the fee is refundable there is really no reason to moan

        I stand by i still wouldnt buy a Chinese shit box though

  • lint on 25/08/2022 - 10:35
    +1

    I happened to pass by the BYD showroom near Kings Cross a couple months ago and went it to check with some mates.

    The thing that really throws me off about the (Chinese version) cars on the floor was that the materials used looked and felt incredibly cheap, like what you'd see on plastic toys. I don't understand why they chose to go that route, I believe they have some pretty good EV technology, they at least use materials on par with something Hyundai or Toyota might use and that'd be acceptable.

    Their prices are insanely cheap compared to other EVs of comparable range so I'm sure they could up the quality a bit and still outclass their competitors, but the way it is, I wouldn't really consider their cars at all.

    • Drakesy on 25/08/2022 - 12:44

      I'd argue it's still better quality than any other EV in its price range, be it the MG or even a Kona.

      But yes, it won't be on par with a Tesla or Kia EV given the pricing, not that Tesla's QC or fit and finish is anything to write home about anyway, it's not exactly presented as a luxury car.

      • lint on 26/08/2022 - 10:24
        +1

        Yeah, Tesla did have fit and finish issues with the US-made cars, which was a bit unacceptable when those cars are $100k-$180k. I don't know if that's still an issue since there hasn't been deliveries here of cars out of the US for some time now.

        From what I've seen, the Model 3s and Ys delivered here from China seem to be good as far as fit and finish go.

      • dji1111111 on 26/08/2022 - 11:45
        +1

        I haven't seen any major issues being reported with the recently delivered model 3/Y built in China.
        Fit and finish are completely separate matter to quality of material. If you use cheap material, no matter how well put together it will still look and feel cheap.

        • Drakesy on 26/08/2022 - 11:46

          So if anything chinese made cars have better QAQC?

          • dji1111111 on 26/08/2022 - 11:49
            +1

            @Drakesy: Don't you think it's way too simplistic to group products made in China in a single bucket?

            Where a product is made is not the sole factor in the quality of product. Apple products are made in China but people don't associate them at the same level of quality as your redmi phones for instance.

            Tesla are simply manufactured all around the world one of which is China. BYD on the other hand is a Chinese company manufacturing cars in China aimed at completely different market segment. Not many will cross shop between Tesla and BYD

            • Drakesy on 26/08/2022 - 11:57
              +1

              @dji1111111: But lets not forget BYD is not some new, small time player. I think this is what all the feramongerers are trying to sell you.

              They've been around for 20 years
              is the third largest car company in the world on market capitalisation (behind Toyota and Tesla) - ahead of VW group.
              They're making over a million cars a year, they know what QC is.

              This isn't some Haval, Great Wall, Ssangyong small fry.

              • dji1111111 on 26/08/2022 - 12:17
                +1

                @Drakesy: I can't comment on quality from reliability sense without owning one and seeing reports of other owner experiences but I can't deny the materials used look cheap and probably made worse by the polarising interior styling, including dubious colour choices.
                Some may still be happy to close to 50k for it.

                • Drakesy on 26/08/2022 - 12:23

                  @dji1111111: Lets be honest though, there's not other electric car that currently pips it.
                  Yes the MG is out there, slightly undercutting it, but the equipment levels, range and quality would definitely be sub par compared to BYD.

                  • dji1111111 on 26/08/2022 - 12:53
                    +1

                    @Drakesy: You are right there is no other EV at this price range but cannot deny the value proposition has definitely diminished. I would think most people buying this car is focused on value. Once you factor in the high servicing cost, it gets even worse

      • serpserpserp on 26/08/2022 - 15:31

        The newer MG EVs are pretty decent. I've driven them before and didn't find them too plastic. But then again I wasn't expecting European luxury quality either for the price

    • J5 on 25/08/2022 - 21:44
      +1

      When you build something to a price then its gotta give somewhere

      I thought it was pretty good for the pricepoint

      I wouldnt be saying hyundai or toyota is all that high of a quality

      We looked at the kia sportage late last year when it had just come out and the tucson , rather disappointing for whats the latest and greatest with a pricetag pushing 60grand

      • lint on 26/08/2022 - 10:20

        That's right, Hyundai or Toyota isn't all that high quality. But it's an acceptable finish that doesn't look cheap and these BYDs would be an easy recommendation if they were at that level rather than being subpar with the materials.

        The caveat of course is that I've only seen the Chinese market cars on the floor. Maybe the cars they make for the Australian market are different. I did see one on the road the other day and it looked ok from the outside.

        • J5 on 27/08/2022 - 05:16

          Tbh i dont see the quality being bad and its definatly up on the mg

          The interior plenty hate it , the only thing i didnt really like was the colours

  • nedski on 25/08/2022 - 10:57
    +2

    I am repeating myself on so many threads about this but for fun I will do it again:

    1) You dont have to get your car serviced at Eagers or MyCar, you can go elsewhere and the expensive service is at 2 years time which gives mechanics a lot of time to get up to scratch on what needs to be done here.
    2) Warranty's mean nothing as you can still enforce your consumer rights under the Australian Consumer Law. If the turning screen stops working at 4 years, tell them you want it fixed under the ACL, if they dont do it, then take them to CAT. There is still a chance that even under a warranty they would deny your claim and you would still have to go to a CAT to enforce your rights.

    Just calm down people.

    • dji1111111 on 27/08/2022 - 00:13
      +2

      You talk as if enforcing the ACL is as simple as flicking a switch.
      As you stated, the consumer is forced to take the matter to civil tribunal and that's often too much for average person to go through with.
      It could happen even with explicit warranty in place but the likelihood is reduced as the manufacturer cannot simply deny on the basis that warranty period has expired

      • nedski on 27/08/2022 - 11:58

        That's the thing, people always want the easy way out. It's not that hard to enforce your ACL rights at the CAT. Companied usually fold as soon as they have been served as they don't want a published precedent.

        This is my experience.

        • dji1111111 on 27/08/2022 - 20:08

          They key is that that was your experience.
          Depending on what the issue is, it may not be as straightforward. You just don't know.

  • Drakesy on 25/08/2022 - 11:15
    +2

    Lets not forget though this is still far better than the crappy 4 year 80,000k Tesla warranty.

    So before you get on your high horse just take that for context.

    • vorsprung on 25/08/2022 - 12:39
      +3

      Is really "far better" though?
      Both have 8 years / 160000km on the drive unit and battery with > 70% battery capacity. Arguably this would be the most important component.
      BYD then offers 3-4 years on specific components, then 6 years on all other components. Tesla have a flat 4 year warranty. So you get more warranty on some parts, less on others.
      Happy to be corrected, but they seem fairly comparable.

      • nedski on 25/08/2022 - 13:19
        -2

        Stop getting caught up with this warranty nonsense. If you buy a 50k car and the rotating screen stops working in 5 years, you can take EVD or BYD to your state or territory's CAT and enforce your consumer rights that way.

        Your consumer rights dont end when an arbitrary warranty expires.

        • vorsprung on 25/08/2022 - 13:54
          +5

          I get it (you're repeating yourself on another thread 😂). It's also nice to just have the manufacturer agree to fix it from day one, rather than having to fight for it. I'd do it if I had to, but my time and sanity have their value also.

          • nedski on 25/08/2022 - 14:13
            +1

            @vorsprung: There is no guarantee that you wouldnt have to fight a warranty claim either.

    • FlyingMiffy on 25/08/2022 - 15:04
      +1

      Not many seem to care… and apparently they aren't even in the same competing segment. I mean how dare there be an attempt at logic!!!!

  • meowsers on 25/08/2022 - 13:19
    +4

    I'm more concerned by the fact AEB doesn't work at speeds greater than 45km/h. Not very promising for that pending NCAP/ANCAP score…

    • meowsers on 25/08/2022 - 14:35

      just as an aside and to be fair there seems to be some comments about this saying it works but will only lower your speed by a certain amount. I have no idea what to believe anymore.

    • drprox on 25/08/2022 - 17:41
      +1

      I'm hoping it gets 4 stars and a fat discount. I like to drive my car and look at the road so no biggy.

      • meowsers on 25/08/2022 - 17:45

        I love that this comes up frequently. I mean the same could be said about airbags etc. If it gets a 4 start rating you will pay more in insurance. If it gets a 4 star rating my company wont buy it (if they were going to hypothetically. Many companies have a 5 star ANCAP requirement and this includes large fleet buyers, including Uber requirments for those people looking to buy this for Uber.

  • [Deactivated] on 25/08/2022 - 15:53

    China

  • [Deactivated] on 25/08/2022 - 16:23
    +4

    New brand with no local presence. Chinese, but not cheap. Very love/hate interior styling. Why is anyone even considering this?

    • nedski on 25/08/2022 - 16:40

      Company is well established and is a large player in the EV industry. Price is quite competitive compared to Tesla or a MG. Dont want to pay for petrol anymore.

      Thats my view and thats why im sticking with my pre-order.

      • [Deactivated] on 25/08/2022 - 17:09
        +2

        Well established in China, where parts are no doubt readily accessible. Good luck getting them here. Telsa is expensive, but for that you get performance. MG is around the same price as BYD, although they do have a more established local presence.

        Something cheap would be like the Dacia Spring. Not available here obviously, but they are in Europe. There was talk of them coming here under Renault. Of course there was talk of BYD being much cheaper. That never happened.

    • drprox on 25/08/2022 - 17:40
      +1

      Because it actually is cheap vs the others. You've also written that some "love" the styling.

      • [Deactivated] on 25/08/2022 - 17:55
        +1

        It's not cheap compared to what they initially said it would cost. Nor is it cheap compared to the very few other options like MG. No matter how much I liked the interior styling of a car, I wouldn't overpay, or overlook all the other issues to get it.

        • nephilim on 25/08/2022 - 21:30

          Sadly everything has gone up, Mazda 3 in USA just went up 5k AUD.

  • keepsake on 25/08/2022 - 17:56

    I wander why people chuck so much of a fuss about warranty change. Tesla charges a lot for their software and don't even make some features available here and no-one really care. Tesla delivery delays are constant pain but I have not hear anyone asking whether they would consider cancelling their orders. And don't let me start on issues on some of Tesla vehicles. Some are lemons

    • J5 on 25/08/2022 - 18:06

      People regularly complain about fsd cost and how it doesnt work

      Plenty in the states regularly either change or cancel their tesla orders

    • meowsers on 25/08/2022 - 19:30

      A lot of these buyers for BYD (I've noticed on the FB group) are your standard hyundai/kia or used car buyers. They tend to not buy cars new / to order and tend to have lower disposable income. Nothing wrong with that but they aren't used to that. 50k isn't that much for a car — certainly not enough to get bespoke service etc.

      We are in line for an atto3 just to try one out (as in buy one), and this is exactly what Tesla did to us in 2019 wrt no info and things changing etc. Not fussed at all but once again, will be a 3rd car for us. And don't even get me started about build to order land rovers or bmws. If only they knew.

  • RatBargain on 25/08/2022 - 22:30

    I wish they brought in the BYD Han

    That looks sick

  • ass3ts on 26/08/2022 - 09:39
    +3

    If anything we should reduce our reliance on products from there, not increase.

  • serpserpserp on 26/08/2022 - 10:19
    +1

    Remember when ICE cars standard warranty was 3 years or 150k km and 5 years was considered market leading and outstanding? Maybe manufacturers are trying to find that right balance? No car can do 7 years, unlimited kms without an issue of some sort (or one brewing) even if you barely drive it. BYD will go out of business from having to supply and Uber driver a new car every 2 years from them thrashing the crap out of it.

    Please don't reply with "but if you service it and look after it there should be no problems" etc. That is not the norm.

    • drprox on 26/08/2022 - 11:12

      Haha you're not wrong! These things are going to be very popular with uber drivers!

    • J5 on 26/08/2022 - 14:15

      Remember when ice was 12m/20k

      It was a big jump when it hit 100k

      Kia has had 7 for quite a while and even they have talked about going to 10

      Mits has 10y/200k if you service with them and tbh if you do average kays and a once a year service then its good peace of mind

      • serpserpserp on 26/08/2022 - 15:10

        Thing I hate about the warranties is that they often exclude the things likely to go wrong or they are short dated on the warranty. Still happens today like with BYD above. But those warranties were never as good as claimed. I don't think the BYD one is really that bad.

        • keepsake on 26/08/2022 - 16:05

          We are consumeristic and capitalist society. If a product lasts 10 years or more there would be not business for company. And if they don't break or they want to make more money, they have their way to do it. Apple is one example, Do you really think you can improve a product design every 12 months. It is more buy buy buy because it is the latest model rather than better or more functional

  • Bid Sniper on 27/08/2022 - 05:33
    +3

    Perhaps they feel they been treated unfairly?

    They have altered the deal, prey they don't alter it any further.

  • Ryk on 27/08/2022 - 10:06
    +1

    That interior though. 🫤
    And the name on the boot lid 🥲

  • ATangk on 31/08/2022 - 19:37

    BYD have since updated their servicing to have 2 plans, one of which is $700 cheaper than before, and the other being for low KM users.
    See https://www.ozbargain.com.au/node/722174

    • Cliche Guevara on 31/08/2022 - 19:41

      Yeah I received the email. It's a good 'back down' on the servicing, but the complicated warranty remains. Too bad this much thought and review wasn't taken before the original release. Still makes me wonder what they can change at a later date.

Login or Join to leave a comment
Login Join