Mercedes New Dealer Model and Negotiations

Hi all,

Mercedes have moved to a new model whereby Mercedes HQ set the price. This ultimately means no negotiations on new cars.

Has anyone purchased under this new model and been able to negotiate anything? (I.e free service pack)

Thanks

Comments

  • Have you tried yourself?

    • +7

      No.

      Being armed with information is better than going in blind

  • +7

    This ultimately means no negotiations on new cars.

    been able to negotiate anything?

    😂😂😂

    Ahh shit thanks for the laugh

    • Busy day? Or just hitting refresh on forum topics?

    • To be fair, they said no negotiation regarding the car; not any add-ons or accessories etc

  • +6

    Just like Tesla and Honda.

    It's the future.

    • +1

      I don’t mind this model.
      Safes the pointless dance with a sales person.

      But I also don’t want to leave anything on the table if the model has t been completely “adopted”

      • +6

        Yeah but it should come with discounts factored in - no salespeople to pay / commissions. But I bet it won't. Just like supermarkets now mostly have us doing our own checking out and bagging but never really dropped their prices to thank us for it.

      • It is a good way of purchasing, no BS from the sales rep on pricing.

        • +2

          Exactly, having less contact with the slimeball hustlers has got to be a plus

  • +1

    You buy them online, what you see what you get in price. Make sure to double check the standards features you get against the what's ever salesman or brochures promosed, some features are omitted due to chip issues.

  • +3

    The only wriggle room you have will be on a trade in valuation

  • Mercedes

    OzB's appetite has changed…….? OzHighYieldNonBargain?

  • +2

    Car salespeople are just becoming checkout chicks in suits

    • +2

      They’re just finance reps at this points

    • +1

      Give em a break. It’s really hard getting the sump onto the scanner.

  • +1

    Mercedes have moved to a new model whereby Mercedes HQ set the price. This ultimately means no negotiations on new cars.

    hows that working for Honda

    • +3

      Honda aren't good as used to be, over price compare to their competitors and their competition would be Toyota , Subaru etc

      Merc actually doing better than BMW, as far as I know, Mercs only issue is missing features due to chip shortages.

    • They look to be up Year on Year for the last 3 months:

      https://www.carexpert.com.au/car-news/vfacts-july-2022-car-s…

      Although April 2022 was a massive down month.

      • -1

        Year on Year for the last 3 months

        WTF? up month on month for the last 3 days?

      • +1

        Damn Lexus went down 30%

    • @pharkunell, on HRV very,very good.(sales.)

  • +1

    Then vote with your wallet and don't buy one. The only way these companies will learn is if people go in, ask to do a deal, get told no, laugh at the sales people and walk out and spend their cash with a manufacturer that is willing to come to the table.

    I dont know how this isnt classed as price fixing.

    • +1

      The agency sales model has been around for quite some time, think Miele as an example, so guess it is deemed to be legal

      • +2

        Of course it’s legal.

        Pegaxs, do you negotiate your milk purchase at coles too?

        • +1

          I don’t know how much you’re paying for milk, but mine is much less than a new car.

        • +1

          I know you're joking, but it's entirely possible to negotiate your milk purchase at any supermarket.

          They'll probably be pretty firm on the price, but I've personally seen that change if you're buying in bulk, so meh.

          • @jollibot: I suspect Mercedes, despite their new sales policy, will negotiate on price if you're but in bulk too. I agree if you went to Coles and ordered 1000 litres of milk they might do a deal. I suspect Mercedes will to an equal deal on 1000 EQE350+…. You're not comparing the same thing.

            • @jhaley3180: I know, it's just an interesting aspect of shopping I encountered when working on the other side.

              It's funny to me that you can actually negotiate your shopping.
              Also, 1000 litres is probably an order of magnitude above what I meant.

          • @jollibot: Supermarkets don’t ‘negotiate’ on price because it sells at the sticker price. Their alternative is to discount stock that is nearing its best before date or they are struggling to move.

            • @Euphemistic: You'd think so, but like I explained there are definitely plenty of situations where owners or managers of supermarkets are willing to place orders in bulk at discounted rates. They're definitely negotiated rates, and you'd be surprised at some of the volume floors.

              In addition - sticker price is actually often considered negotiation and in general is (imo) super interesting; legally speaking.

              The Sticker Price in Australian Law represents something called an "invitation to treat".
              An invitation to treat means that one party is willing to invite an offer (to purchase said item). It can also be viewed as an invitation to negotiate but is not, itself, an offer as there is no immediate intention to legally bound.

              Basically; legally when you see a sticker price the business is inviting you to offer them that exact sum of money in exchange for the item it is on/represents. Strange, hey?

              This is also why retail workers roll their eyes at the classic "It was marked at this price, you have to honour it!"
              The customer legally makes the offer for purchase by bringing the item to the till and the business has the right to decline that offer, of course.

    • Given that Mercedes Australia is selling around $280,000,000 of cars per month, using their new Agency Model, you must have amazingly big boots to impress them, walking out after a refusal.

      Just like howling at the moon.

  • +1

    The people that go in and buy at the sticker price would often be the ones who fund the discount I negotiate when I buy what I want. Now it's going to be set price and nothing to negotiate on! I don't like. lol

  • +4

    Vote with your feet and buy something that isn't eurotrash.
    Lexus would be my choice
    This is from experience.

    Also i think Mercedes know their clientelle, it's someone who doesn't necessarily care about getting the best deal, moreso getting the most wankery in a car possible.

    • I’ve had a Lexus, ended up having a seized engine at 8,000km.
      Yes, sample size of 1, but it was a painful experience

    • +4

      Lexus do have good cars but no way near as nice as Merc.

      • +1

        Would have one over a MB any day of the week.

        • +3

          What can I say, just a over priced Toyota 😉

          • +2

            @boomramada: Perhaps, but their after sales is exceptionally good.Something MB should look @.They are a very good quality vehicle, very little issues.Would not go near a MB.

            • @Hackney: No need to be after sales, even before sales service aren't great with MB, unless you are buying a G wag but cars are pretty nice, that's almost like going with Telstra lol
              I just love their cars. Maybe one day I put a forum topic, how shit they are lol 😆

  • +4

    Why do you have to negotiate? It’s just a sales tactic that was designed to make you feel good about spending so much money. They hike up the RRP to allow wiggle room they’re not ‘giving you a great deal’. They are selling a car any way they can for the highest price they can get away with.

    I’d much prefer to know exactly what the price is before walking in to know if I can afford it. If the price is too high, go somewhere else - or wait for them to drop the price when they figure out they can’t sell enough.

    • Yup, that is why I have absolutely no issues with a fixed price program.

      • I have no issue with this model either. I prefer it.

        I was simply asking if I should still be negotiating with Merc or they are well and truly adopted this new model

  • +3

    After sales service is very poor from Mercedes Australia along with their dealers. They tend to ignore customers and delay issues. Good luck.

    • +2

      LOL

      And which stealership gives good after sales services ?????

  • just upgrade to the AMG

  • Looks like deaers don't like ixed Mercedes pricing. https://tinyurl.com/yu3h92tj
    Me I buy a used late model Mercedes every 3 to 4 years. Last one was Sept 2021, a 2018 Mercedes C200, 2 door coupe with every extra, including AMG package, only had 17,500 kms on clock, so like new, paid $62K cash from a non Merc dealer.

    • Sounds like a great deal.

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