Hi OzLegal,
A mid-tier commercial law firm has been acting for me on a litigation matter over the last 6 months.
In the beginning, they made some effort to understand and take on the case - all seemed well with regular communication and updates.
But more recently, (last~8 weeks), they've gone radio silent. No response to emails and not returning my calls. I know they're busy but this is pathetic.
Where do I go to make a complaint? Is this a common occurence in the legal industry? Any other advice on how to resolve this?
I've paid ~$5,000 in fees but they've only done the ground work with no resolution.
Bikies>lawyers