Bonus Points Not Awarded - Qantas American Express

Hello

I signed up with the AMEX promotion for 160,000 points plus 20,000 points for first time cardholders of Qantas Business Rewards in July 2022.
I met the spend criteria and got 160,000 but they didn't credit the 20,000 points. I asked them on the chat and they later emailed me saying they fulfilled the T and Cs.

Has anyone else managed to get the extra 20,000 points? I took a screenshot of the promotion in case this would happen.

screenshot here:
https://imgur.com/UNe4OC8

Poll Options

  • 2
    Yes
  • 2
    No
  • 5
    Forget the points

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Comments

  • The 20k is Qantas business rewards points, not the normal Qantas points.

    Did you open Qantas business rewards account?

    • Yes I did

  • I signed up for the 20k points under my wife's personal name for her - it hasn't yet come through so I'll need to follow up soon.

    Also for future reference, you should snip the actual T&C of the offer not whatever points hacks whipped up for the offer…

  • 20k QBR points goto your QBR account, you need to open one using your ABN
    not your normal QFF account

    • That's where the 160,000 went. I have opened a QBR account but I haven't received the 20,000 yet. Amex now says to contact Qantas, which I will do.

      • Yeah contact qbr team

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