Cashrewards/ Boost Mobile

LDhache on 28/12/2022 - 21:52
Last edited 29/12/2022 - 01:20

Hey all, hope everyone had a wonderful Christmas!
I used this offer https://www.ozbargain.com.au/node/745124 and bought through Cashrewards website on the 15th Dec, my click was registered. Got the sim delivered in couple of days.
I was on boost network so i contacted Boost customer care and used this to recharge(edit: Activated the new simcard and moved my number to it) my existing mobile number. They were nice about it, i didn't have to port out and in. Everything went fine

Then i noticed even after 7 days cashrewards didn't register my cashback, so i contacted them. they replied asking for proof and asked if i used it as recharge (not sure why it has anything to do with tracking)

Just wondering if this is how it works ? sorry never really used cashrewards in the past, have used Shopback plenty of times without problems

Upon checking your response, I have noticed that you answered yes on question #3 indicating that your purchase was a recharge on a existing service. As per store special terms: Cashback is ineligible on prepaid phones, recharges, and any plans or products not specifically listed in the cashback table of rates. Due to this, your purchase is ineligible for cashback. I am unable to further investigate these claims.

Sorry that I could not provide better news for you. I recommend reviewing each store’s special terms and familiarizing yourself with our General Cashback Guidelines when making future purchases to ensure you will receive rewards.

I hope this information helps. Feel free to let me know if you have any other questions regarding this sale.

Thanks a lot for your understanding. Have a great day ahead.

Sincerely,
Paolo

Member Services Officer

Mobile

Related Stores

Cashrewards
Cashrewards
Third-Party
Boost Mobile
Boost Mobile

Comments

  • randomusername2017 on 28/12/2022 - 23:20
    +2

    Cashback is ineligible on prepaid phones, recharges, and any plans or products not specifically listed in the cashback table of rates.

    ~*

    used this to recharge my existing mobile number.

    /End

    • Dhache on 29/12/2022 - 01:18

      sorry not exactly recharge, Activated the new simcard and moved my number to it

      • randomusername2017 on 29/12/2022 - 05:23

        Just to clarify… boost appeared in your click history, but cashback never tracked?.. if so yes happens quite often.

        No mention of the merchant declining the transaction, might be worth opening another ticket and answer no to question #3. That way they can manually add it and leave it up to the merchant to approve or decline.

        • Dhache on 29/12/2022 - 09:30

          Yes, it appeared in my click history but not tracked.

          Will try opening another ticket , it was my bad answering #3 wrong.

          Thank you

          • CVonC on 04/01/2023 - 15:27

            @Dhache: Any update on this?

            • Dhache on 04/01/2023 - 15:30

              @CVonC: They manually added it, now its tracked. Waiting on boost to approve

              • CVonC on 04/01/2023 - 15:31
                +1

                @Dhache: Cheers. Yeah for the first time my Boost order didn't track yesterday. I've had like 5 before that tracked instantly. Hopefully it will be okay after I submit a claim next week.

  • avoidfullprice on 28/12/2022 - 23:21
    +1

    Just wondering if this is how it works ?

    Yes. Cashback for new SIM activation only.

    Move on and happy new year

  • limucat on 06/01/2023 - 10:13

    I also have a question. I noticed all my online Amazon purchases cashback claims get declined.

    AliExpress works fine. I am at stumped

    Thx

  • FlamingoMonkey on 09/01/2023 - 12:56

    Hey mate were you able to get it manually approved?

    • Dhache on 09/01/2023 - 13:34

      Yes. Waited 7 days and click claimed

      • FlamingoMonkey on 09/01/2023 - 14:10

        Alright thanks gonna do the same then

Login or Join to leave a comment
Login Join