Low Trade in Offer on Motor Bike

So, I went to a dealer today to look at trading in my 2017 GSX250R with 18,000km for a 2022 Kawaski ZX6R.

The Suzuki is in good condition minus a few scratches on the paint work which I inherited and is pretty normal for a 250. It does need two new tyres which I was quote at about $450 for at another shop. Online, they sell for $3800-$4000 in similar condition with better tyres.

They look over the bike and he come back saying it needs new tyres but also the sprocket and chain need to be replaced, as well as a general service (I service my own bike) and the back brake does need to be flushed.

They said best we can do is $1,000. Safe to say I just walked out. Is this normal, am I overreacting?

Comments

  • +48

    Are we supposed to be shocked that a car dealer might be dodgy?

      • +44

        I wouldn't consider it dodgy at all. It's their offer.

        It's used. It needs repairs. Time taken to repair it is less time to rip off other service customers. And many stores don't stock anything used that isn't near immaculate. So they may not even want it - but gave you a token offer because you were looking at a new bike.

        • +8

          I agree with you! (Hence might…I think OP doesn't realise doing his own maintenance is likely a red flag for the dealer)

          • -2

            @BugsBunnyAUS: I can see why they think that. But its really not that hard. It as if dealerships also make money out of doing repairs and don't want you doing it yourself.

        • -1

          I suspect they don't even want it which is fair. "Repairs" is a stretch. I did the fluid for both breaks, cleaned the bike, oiled the chain, and cleaned the sprocket in about an hour. Now all I need to do is get a new tyre and chain and I'm sorted.

          A professional could probably do it in half the time with better tools and knowing what they are doing not to mention they would be getting tryres, chain, lube, dot 4, at considerable cheaper prices.

          • +1

            @leftspeaker2000: Go for a smaller dealership who focuses on secondhand vehicles. I went to one of the bigger dealers in SA who offered $300 for my CB250F (import spec little 4 cylinder), got a second opinion from a smaller dealer up the road and they offered me $2000 value if I traded up. Ended up taking this deal and getting a CB400SF.

            On a side note, thoroughly inspect vehicles from some of the bigger dealers before jumping on it. The bigger dealer I went to had a surprising number of bikes with new tyres on the wrong way around.

      • +3

        Mate, they are called stealerships for a reason…

    • car dealer might be dodgy?

      No, no, no… This was a used motorbike dealer.

  • +4

    redbook pricing, not the be all and end all though.
    they need to make money to on sell it

    I'm Selling
    Private Price Guide
    $3,400 - $4,000
    I'm Trading
    Trade-in Price Guide
    $2,250 - $2,700

    https://www.redbook.com.au/bikes/details/2017-suzuki-gsx250r…

    I had a car assessed as a trade in about 6 years ago. At less than $1k, I'd rather see it rust away (it's in the shed now).
    .

    • -8

      So to me, $2000k is mimimum from that becuase because tyres. Chain and sprocket wss bullshit and a service is next to free for them.

      • +16

        its not next to free they gotta pay labour as well they will want to fully go over bike as there name will be on it.

        Id say well it may be low its not that bad.

        Ive walked away from a used bike before simply as it had bald tyres its a sure sign bike is not cared for and/or owner is wreckless.

        They might not want that bike on there showroom so may be sent away to there wholesaler or similar so add another $500 for that.

        If you think its that bad no one is making you take the money, simply walk away.

        • -8

          I was personally insulted aha. Hey tried to rationalize it but considering my mate sold a price of shit bit recnetlt for $2500, there will a learner out there who will hopefully snatch mine up. I'll of course put some new tyres on it.

          • +9

            @leftspeaker2000: Some one will always buy it, but why would they want a gsx on there showroom competing against there baby ninja's/z's

            its simply not worth there time unless there is a good chunk of money in it.

            Just to many red flags for them

            • @Gros21: That is a good way to think about it. Still annoying. Hopefully I can sell it for 2800 go back and the bike might still be there.

          • +3

            @leftspeaker2000:

            I was personally insulted aha.

            it's not personal.. it's business.. offer low, sell high..

      • +2

        its just how much they want it, i guess trade in on a small cylinder sports bike, erk they dont want to have too much responsibility, from their perspective, chances are its been thrashed, used by young people, who are generally poor and not great with maintenance.

        i remember getting a car which had apparently been rigorously serviced every 5000km, at 90k when i got it, i believe it was still the factory air filtre, so yeah there is serviced and serviced.

        just sell it privately, whats the fuss ?

  • -1

    What was the redbook price for trade in?

    • +5

      It’s one comment above yours

    • +5

      Irrelevant, Redbook dont buy motorcycles. It is a guide only. Take it with a grain of salt as it doesn't make allowances for things like "needing a shit load of things fixed before it can be re-sold…"

    • +2

      Ive always found redbook to be pretty shit as to what the ACTUAL going prices are

  • Recently sold a 2017 SV650 on FB and the first person to see did end up buying it. So I'd suggest you replace the tyres with a cheap brand as it won't otherwise pass roadworthy and list on FB for a reasonable price.

    I too did my own servicing (totally agree, dealer servicing for motorbikes is an absolute ripoff), used original Suzuki filters and oil and kept the receipts and the buyer had no issue at all.

    • Thank you. I agree with this. The tyres I was looking at were expensive because funny size and battleaxes.

    • +6

      I'd suggest you not replace the tyres with a cheap set. It's the first thing I look at on a used bike. And I'm not going to ride my new to me (aka used) bike with cheap tyres - I'm going to replace them with something decent. Want to guess where that money is coming from?

      • +1

        It never made sense to me why people recommend cheapening out on the only part that connects you to the road. It's even worse with cars where people spend big bucks for name brand wheels, only to wrap them in the cheapest no name rubber stocked in Australia.

        • It for passing the Roadworthy and flogging it off.
          If he was keeping it it'd make much more sense to not cheap out on the most important part of the bike.

      • yes i also think it shows how much a person was willing to look after their vehicle

  • +11

    IME if they offer you $1k, it means they don't want the vehicle and/or the hassle of dealing with it. Not sure if it applies to bikes, but for cars dealers have to warrant it for a certain period, etc.

    I wouldn't call it dodgy for them to low-ball you for something they don't really want.

    • Good insight. My bike is not super common so parts might be an issue eventually. But it's reliable and pretty new.

  • +1

    Maybe sell it online for Ca$h?
    https://www.bikesales.com.au/sell-my-bike/

  • +9

    They obviously didn’t really want to trade it in. You don’t have to accept it. Don’t be insulted by it either. It’s a business transaction, not a relationship

    • -7

      I was not actually insulted but I was annoyed. I really wanted the other bike and was willing to pay 13-4k for it with a fair trade in.

      • +14

        I was personally insulted

        Sounds like you were……

        More to the point, why trade in when you are always going to get a better price selling privately?

        • +2

          dealing with tyre kickers, and no shows and stupid low ball offers just to start with….

          • @pharkurnell: gotta make sure the tyres are replaced before they start kicking the tyres…..

          • +3

            @pharkurnell: Which the dealer would have to deal with if they took it as a trade in. That all costs time and time is money. That's why their trade in price is always going to be lower than what you could sell it for privately.

            I do agree, though, that your bike would have raised red flags with the dealer. Self-servicing might be done meticulously - or it could be done really badly or it could be not done at all. The dealer can't know, but when he sees those bald tires which of those three is he going to think the most likely? For that matter, which would any experienced private buyer think likely?

            • @derrida derider: Yep.. we were always cautious of learner bikes at the shop…. 'na mate never flogged…' Not sure what the market is like for used low klm never thrashed or dropped…. /s - learner bikes these days btu I think I'd keep saving.

              I rarely even today see a 250/learner bike (or the learner harley these days) not being massacred down the road with an L Plate on it..

              I remember when we got the first container of grey import CBR250's in back in the day with the rev to a gazillion RPM.. me and wolf looked at each other asking who would be the first to test it, but sadly Steve stepped in and said no ya dont :(

              • +1

                @pharkurnell: "I rarely even today see a 250/learner bike (or the learner harley these days) not being massacred down the road with an L Plate on it.."
                with no protective gear and poorly laced worker boots :o

        • -3

          I was hoping they would be more realistic and lose like 30% of value and it be streamlined. Not 80% of the value.

  • +18

    Online, they sell for $3800-$4000 in similar condition with better tyres. - Do they? They wouldn't be still advertised if they "sell" for that price. It would be fair to say they are advertised to sell for $3800 - $4000, Price then gets negotiated and most like sells for $3200 - $3500. A dealer has to make money, they have overheads such as rent, wages, licenses etc. not to mention they will recondition the bike before selling. Realisticaly they wouldn't retail out of a bike that low in value they would most likely give you $1000 pay the GST on it then sell it to a wholesaler for $1500.

      • +8

        He is right… The dealer is taking all the risks.

      • +2

        Yes, I work in the industry.

    • Don't dealer licence holders have special "rights" to claim sales from individuals as including GST so they don't instantly add 10% to everything they touch?

  • +25

    So, they offered you $1000 for a 250 shitter that has had the ringbit flogged out of it that needs new tyres, new chain and sprockets, a tidy up and a service and they have to offer a warranty and pay GST and on-roads when they sell it… and they wont give you $4,000 for it? Arseholes!

    Did you try talking them down to $3,700 if they paid cash?

    • +2

      We have a winner

    • -8

      None of that is correct. It is not a shitter. it is in perfect mechanical condition, paint is perfect, breaks are new, and the chain and sprockets are not worn. I need new tyres which are about 300-450 depending on what they. I will get the chain and sprocket inspected when I get my tyres done by another mechanic, but I know they are fine.

      A friend just sold a piece of shit 2012 Suzuki Inazuma 250 for $2,500 in a private sale. If I get any less than 3k through a private seller, I will eat my hat.

      I appreciate they have to make money etc. but they are not doing me a favor by taking it off my hands.

      • +6

        It's only worth what someone is willing to pay for it. Sounds like you need private money so sell it privately.

        • 100% I get that. But everyone should maximise what they can get.

          I appreciate the insight and I'm not trying to be a dick. I was just willing to walk away with a basically new bike if the ride in was like 2k higher.

          But if the economic need to work for everyone.

          • +6

            @leftspeaker2000:

            100% I get that. But everyone should maximise what they can get.

            Seems that you don’t get that. The business is there to make money, not do favours for you. They are maximising what they can get. They know the other bike will sell and don’t need to do you favours to get your sale.

            I appreciate the insight and I'm not trying to be a dick. I was just willing to walk away with a basically new bike if the ride in was like 2k higher.

            You made your choice and walked away from the offer. The price is $2k higher than you expected.

            $1k for a $3k bike is a decent trade value, especially needing $1k worth of work. They’ll need to make at least $1k on a traded bike.

      • +17

        It's a 250… trust me, it's a shitter. I guarantee it's been ridden harder than a 17yo on her yr 12 formal night…

        And this;

        minus a few scratches on the paint work

        Doesn't match up with;

        paint is perfect

        as for this;

        breaks are new

        It's "brakes" and didn't say they weren't

        chain and sprockets are not worn

        Well, they seem to think they are.

        I need new tyres

        So that is an expense then?

        A friend just sold a piece of shit 2012 Suzuki Inazuma 250 for $2,500 in a private sale

        Why are you comparing a "private sale" to a "trade in valuation"? And commuter bikes dont tend to have the piss flogged out of them like 250 race replica bikes. (InB4: "I never flogged it…" Oh, you flogged something…)

        If I get any less than 3k through a private seller

        You are talking about trading it in… So I dont get how this is relevant. A bike shop is not going to give you retail price on a bike. Might pay to keep an eye on sauce specials as well…

        they are not doing me a favor by taking it off my hands.

        Then what is this thread even about? Take your bike home, throw it in the garage, put a sheet over it and list it on Gumtree for $4,000 and take "more than $3,000" if someone offers you that much.

        But if the economic need to work for everyone.

        Do you literally not know how to negotiate? You say "no" to their offer and make a counter offer. You dont just give up, walk out, tail tucked and get on a website and complain about it.

        • -7

          It has had three owners, one of which is a woman, another guy, and me. It has not been flogged.
          Also define flogged? Driving around at redline all day, not changing the oil etc?

          New tyres are an expense so nock 300-400 off.

          You can't negotiate 3 times more than what they are willing to pay for it. The guy said to me I would be wasting your time and I agreed. Walked off.

          Every bike has small scratches on it does not mean the paint is not in good nick.

          • +5

            @leftspeaker2000: Every bike has small scratches on it does not mean the paint is not in good nick

            That's exactly what it means - the paint is not in good nick. For someone who is pedantic and wants cars/bikes in good nick, it would automatically rule it out for me as it would need to be re-sprayed. Are you one of those people who advertise their car/bike as immaculate when it has stains, rips, scratches etc etc. It's also a massive red flag that the owner doesn't care for his bike enough to get it repaired or put new tyres on it (a death wise on a bike).

            • -2

              @drewbytes: I don't care how well you look after your bike. It is going to end up with small scratches or marks in the paint from rocks, tree branches etc. But yes, I agree, some people have different idea of what immaculate is.

              • @leftspeaker2000: Not necessarily. I have a 2007 Suzuki GSX1400, it is in very good condition (otherwise I wouldn't have bought it). No scratches on the paint whatsoever - never been dropped - no scratches anywhere else either.

                • +1

                  @drewbytes: Probably less rare on bigger bikes than smaller ones. By the time oyu gradiate to a 1400, knos how to handle a bike. Accidents happen of course.

          • -1

            @leftspeaker2000: A 2017 bike that's had THREE owners? Seriously? Are bikes like cars? Probably put on road in 2018 so four years old. I wouldn't touch a four year old car that had had three owners!

            What's wrong with it that three owners only rode it 18,000 klm? 4,500 a year? How freakin bad can tyres be that have only done 18,000 klm?

            And you only get 2 tyres on a bike, right? For $500?

            Dude, buy a car.

            I call shenanigans.

            I traded in a 10 year old Toyota Camry with 450,000 klm for $2k (granted the spare tyre was brand new). Dealer said "it was gently worn in". LOL - it'd been flogged and was full of rust from where the salt water dripped off the surf ski on the roof racks. Couldn't have walked away even if I'd wanted to - was too scared it'd never start again. Had black smoke - probably the head gasket and they still gave me $2k for it.

            Only traded up to a $17,000 Lancer, so not like I bought anything posh! (Well, apart from being red. That makes it posh. Makes it go faster too!)

            Still can't get over $500 tyres worn out after 18,000 klm.

            LOL I sold my 8 year old SL2 Specialized push bike for $2k! (Had matching skid lid so that influenced the price higher).

            • +3

              @Nucleus Acumbens:

              What's wrong with it that three owners only rode it 18,000 klm? 4,500 a year? How freakin bad can tyres be that have only done 18,000 klm?
              And you only get 2 tyres on a bike, right? For $500?

              Perhaps when you know nothing about motorbikes, it's best not commenting on motorbike related posts?

            • @Nucleus Acumbens: Why not buy a boat?

        • You dont just give up, walk out, tail tucked and get on a website and complain about it.

          Sorry, I feel you need correcting here.

          He does.

          And it's "don't"

      • +4

        Ummmm, wrong. It is NOT in perfect mechanical condition, as you have yourself stated.

        Paint and bright work, NOT perfect as you have stated.

        Tyres, the 2 things the most important on a cycle, required.

        Rear Brake Fluid Flush. If rear is required(on time), front will be needed too.

        Which part of the brakes are new as you state, if flushing is still or now required?

        Chain and sprocket/s have wear limits, and may well be just due or even flogged at 18000k.

        A full by the Book - Service, as you may not be a qualified technician, and a service is more than just oil/filter. Plus they need to warrant this vehicle, and many other components may show ok (to a rider/owner) but under the covers many sins may appear.

        A trade in will often be a lower $$ than straight sale, and way less the private sale. Red Book price is dreaming more often than not.
        You need/want to sell, they maybe do not need it, or may not even want it. Exactly how is the market on that exact model?

        Seller will always see a dream machine, buyer will always see issues.

        A dealer has overheads and they take all the risk of an unknown quality item. It may have not even been a popular model, or has shown to problematic at a certain age. Smaller bikes are by nature 'flogged' - ridden harder than larger engine machines, and regardless of previous owners or riding styles, the buyer again is taking all the risk - not you.

        It could sit in the window for months… but you do not seem to care or understand the business end of this.

        If your ride was a super good deal, the shop would snap it up. If it was a super good seller, they would shower you with cash. If you were doing them a favour and taking all the risks, you would be riding away on a new steed after a great deal.

        Did not happen, and never will, nor will you be happy. So, get it fully Book Serviced and Roadworthy. Get the Paint sorted and advertise it privately. Then you will maybe get the $$ you expect, and have the cash to negotiate a new bike with the readies on hand.

        There is nothing wrong or unfair from your description of events, but you do need to understand the 2nd hand Motor Trade better.

        Oh,and as a fellow rider, keep the shiny side up.

        • -3

          Okay, sure. It is not as if it rolled of the production line yesterday, but what 7-year-old bike will be. But it runs well, has the oil changed regularly, recently flushed the front brake and changed the pads. I forgot to do the rear but it's not that old so that is a legitimate criticism. The paint is 99% perfect other than a tiny few blemishes where tree branches flicked up etc. The chain may need to be replaced but the sprocket definitely does not.

          I by no means think it is a dream machine, but it would run with minimum service for a lot longer and is a fantastic starter bike that looks amazing.

          I appreciate that they have to run a business but once I change the tyres over, I will get at least $3.0k on the in a private sale if not more. It may not be wrong, shady or unfair but does not mean offering me three times less than a private option is a good deal that I should be happy about.

          • +1

            @leftspeaker2000:

            at 7-year-old bike

            2022 - 2017 = 5

          • +2

            @leftspeaker2000: It isnt 3 times less as it needs work which will cost at least 500. Given they have to provide warranty and floor space for it and still want to make a profit it sounds like you are the one with unrealistic expectations. If they plan to resell they would be insane to pay more than 1500 and more likely they will be shipping off to wholesaler so even less vapue to them.

            • @gromit: Look that may be fair. I have learnt a lot about how they make their money etc. Still not a good deal for me. So I will sell it privately and go back.

              • @leftspeaker2000: Yep the only way you will see more than 2k is private sale. Any shop that offers you mire you are probably being screwed on the retail price of your new bike.

                • @gromit: Lol yep. I'm going to get mg bike in good shape and push for 3800 and hope I get 3k.

                  • @leftspeaker2000: Good idea.
                    Someone might pay it if you've got the tires and other bits replaced/fixed up.

                    The most likely buyer is someone who just got their L's, so if you focus on advertising it as a great Learner bike with new tires, maybe even pay for a professional service and advertise that it's just been serviced, and I'd say you'll get someone very keen as it won't have any problems or work to do for the most part for at least 5000kms. If the paintwork is lightly chipped, think about touching it up.

                    Best of luck.

          • +1

            @leftspeaker2000: Now I see the problem. The OP says it's a 2017 model. You're saying it's 7 years old. They taught me different math at the school I went to.

            By your reckoning, the 2022 Kawasaki is already two years old.

            Lucky you walked away from that deal and showed him who's boss.

  • +13

    Trade in is always a rip off. You pay for convenience by getting less money. The dealer has to make something too. If you want the best deal, sell your bike privately then use that money to buy the new one.

    • Yep, 100% agree. I knew this going it but did not think it would be laughably low.

  • Have you ever traded anything in before (not just bikes but other stuff)? The offer sounds about right in the circumstances.

    I mean, watch an episode of Pawn Stars, American Pickers, etc. and you'll quickly learn that it's standard practice for any used items unless it's a collectable/heritage item.

    • I have not but I am familiar with Pawn Stars, American Pickers and the memes. I was thinking that in the back of my head.

  • +3

    Sounds very reasonable. They'll be in at least $2k after everything and need to make 100% profit (assuming it sells for $4k) which is not a lot of overhead for any business on a single transaction that has risk. You may say it's fine but they have to look at it as a complete lemon and assume all risk, if something goes wrong down the path when they sell it on it's not like they can hit you up because it was a fault when you sold it to them they buy it as is where is.

    We run a small business and 100% (2:1) profit margins is the low end as there's too much work, time and effort. It's easy for someone who doesn't have a business to think that's a lot of profit but it really isn't when you have to factor in most overheads problems and risk that may develop down the line. Most of our items need at least 5:1 return or preferable 10:1 return to make it worth our time.

    I'm even surprised they would make an offer, when it comes to people wanting to sell things to us we refuse most of the time- it's easier than having to explain that the return needs to be so high in order to make it worth our time.

    • Wish that would have said that outright. They knew what my bike was and year. They could have said just not worth our time.

  • +6

    You must be new to selling shit to dealerships.

    It's been like this forever. Did your parents/guardians/friends/colleagues/internet/basic research/personal development not educate you or warn you about this?

    FFS.

    • +1

      First time buying a new anything from a dealer or selling even and Im 35. Of course, I know they will never pay top dollar but 1k is ridiculous.

  • +2

    You realise any second hand dealer (of anything) can't pay you the price you can sell it on the open market, right? They aren't just buying and selling stuff for fun. They need to sell it for that price AND make a profit.

    • -2

      Of course. 1k is just stupid. Don't forget, they were also trying to sell me a 17k bike that I was paying cash for also.

      • +7

        Paying 'cash' makes them less money than paying them via their finance.

        Paying 'cash' for a vehicle purchase is not a benefit to the dealer.

        What's the usual payment options, dealer sourced finance (benefit to them), any other payment option where the funds hits there account. I always wonder why people think offering 'cash' is some kind of magical bargaining chip.

      • Definitely an element of stupid.. but not the dealer…

      • +2

        I was paying cash for also.

        Then go buy it, then sell yours privately.

      • +1

        A dealer can't buy a bike for $4k and sell it for $4k. That would be terrible business. They have overheads - shop rental, salaries, advertising, insurance etc. When they resell, they also must provide warranty unlike a private seller.

        You also save a lot of hassle selling to a dealer - no tyre kickers, no time required, no roadworthy certs, no risk of the buyer stealing the bike, no risk the payment will be fraudulent. It's for all these reasons I sold my last bike to a dealer, despite being offered much less than I could sell privately.

        I'm not defending dealers by any means because they are shifty pricks, but selling privately by yourself and selling to a commercial 3rd party are not the same thing AT ALL.

  • +7

    The bike is a POS with no service history, needs tyres, brakes chain and sprocket. They don't want it, they are just going to give you a grand for it, then sell it to a wholesaler.

    • -3

      lol okay, they may not want it but to say it's a piece of shit is ridiculous.

      • +8

        If it wasn't, they would offer more. As pegaxs has stated above, it's a multiple owner learner race replica, it has had the ring thrashed out of it.

        • -1

          Except it has not been thrashed and learner bike are in high demand as they are a significant barrier to entry for new riders. So when I get 3k for it second hand, I'm still the idiot ?

          • +6

            @leftspeaker2000: It is a 250 superbike replica. It has 100% been thrashed. Learner bikes are cheap new, the price is not a barrier to entry.

            So when I get 3k for it second hand,

            Then buy the other bike in cash, then sell yours second hand? Why is it so hard.

            • @brendanm: That is what I'm planning on doing now but it will take longer. I now have to get new tyres which I had booked anyway for the new year, list it, etc etc

              • +2

                @leftspeaker2000: Lol, that's why the dealer offered you $1k. It also takes them time and money to get ready for sale, and they have to give a warranty.

                What does it matter how long it takes.if.you just go buy the bike you want now?

                • @brendanm: They run a shop, their job is to buy and sell bikes. I have a full-time job and I'm the consumer.

                  This bike is reasonably priced because someone bought it and took it back. So, it's a nice little discount on brand new. I also just want it now; I want to ride.

                  • +2

                    @leftspeaker2000:

                    They run a shop, their job is to buy and sell bikes. I have a full-time job and I'm the consumer.

                    Their job is to make money.

                    So, it's a nice little discount on brand new. I also just want it now; I want to ride.

                    Then just go buy it? I don't see the problem.

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