Is It Possible to Get a JB Hi-Fi Gift Card Changed to a Good Guys One?

Hi Ozbargainers, looking for some advice from the hive mind.

Long story short, I got a $1300 gift card from JB Hi-fi as an insurance claim, would I be able to somehow exchange this card through JB or GG for a GG one?

Long story long: I'm trying to use the gift card to buy a new fridge, but for some strange reason none of the JB Hi-fi stores in NE Vic sell them! Not keen on driving the 3+ hours to Melbourne, so hoping to get the card exchanged as JB and GG are part of the same group. Anybody have any ideas on how to do this through official channels?

Comments

  • +4

    Call JB Hi-Fi and ask directly?

    • That would be too hard, better to post on ozbargain instead.

      OP could literally call or walk in-store and ask for that store to order one 😂

      • Yeah, already tried that, they were about as useful as t*ts on a bull…

        • So they refused to order one from the supplier and lose a sale ? Weird

  • +6

    no

  • +2

    Post on forums looking for someone to swap, but I don’t like your chances

  • +3

    Did you ask them to order it in/transfer between stores?

    • Yep, it's a logistics issue as they are situated on the basement level of an old department store building (Mate's Building in Albury) and apparently their cargo elevator is tiny

      • Go to another JB then request it then.. unless your telling me they're all like that ?

        • What other JB is anywhere near their location??

          • @bdubba: none of the JB Hi-fi stores in NE Vic sell them

            Stores meaning more than one I'm guessing..

  • +1

    Swap here

  • If Jb goes bust and good guys step in and say they will honor JB gift cards..

  • +2

    Wouldn't you have raised this with your insurance company who issued you the gc?

    • I’m curious what kind of insurance claim is in gift cards

      • We had a claim ten years ago with SGIC. Was given store credit at a particular HN, which wasn't our closest. It was on my way home from work though. Was able to spend on anything in store
        .

        • Exactly that

      • I was broken into a few years ago and got lots of grands in JB gift cards - much tat was consumed

      • 5 years ago, Youi gave me Sunglass Hut and JB Hifi gift cards. Store credit to HN, Camera House and Sunglass Hut. I prefer GC as you dont feel the need to just get stuff at once and can wait for sales to get whatever.

  • +4

    Use your gift card online and get the fridge delivered

    • No such luck, "No stock available within 200km of your location". The joys of country living!

  • Definitely something to address with your insurance company.

  • I think you'll need a JB HiFi HOME store for whitegoods. Any of these VIC ones near you? https://www.jbhifi.com.au/pages/home-stores

  • +1

    If you know which one you want and its on the website your local store should be able to order it in. I ordered in a split system at my local store in Victoria even though only the Queensland stores have them.

  • +2

    Having read a lot of horror stories on here I'm not sure why you'd want to throw away a perfectly good JB gift card.

  • If you really want that particular fridge you could order it click and collect then get your own courier but I don't think that's going to be the cheapest option.

    Start rining around stores that have it in stock and see if you can talk them into overriding the delivery limitation locally and see what they want to charge to get it to you?

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