My Pre Ordered Copy of Hogwarts Legacy Deluxe Edition from Amazon Still Hasn't Shipped

Hi, it's release day and it still hasn't shipped has anyone else had this problem? Shouldn't they have shipped it a day or two before.

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  • +4

    No game I've ordered from Amazon has arrived for the release. every time i pre-order from them it arrives 2-3 days after launch to Bendigo Vic

    • +1

      also worth noting Amazon always ship my pre-orders on the day of release or the day before

    • +1

      i wasnt expecting it to arrive on release i was expecting it to atleast ship on release day

      • release date isn't till the 10th ?

        • i ordered the deluxe which gives 3 day early access

  • What did Amazon Live Support say?

    • They said its in its final preperation before shipping

  • You'll get it tomorrow.

    • they said it will arrive by the 10th but thats cause im in new zealand

      • tomorrow my friend……tomorrow.

        • it wont be tommorow lol but i hope so

  • It will probably require a lot of patching so the people receiving it pre-release are the guinea pigs…
    "Pay more money to be the beta testers so we can patch it by its actual release on the 10th"
    Its brilliant marketing and I take my hat off to the company for this strategy…

    • +1

      IGN review said only minor technical issues regarding lighting, load times and a couple small glitches they encountered with their playthrough but no major glitches.

      Pretty unusual for a new release game these days :)

  • +2

    Yeh, if you preorder a game and it's a day 1 play, don't get it from Amazon. Your best bet is to preorder and price match at JB or EB.

    I think EB is sold out with the deluxe edition.

    • +1

      it wasnt going to be playable on day 1 i knew that but i was expecting for it to atleast have been shipped on day 1

  • I had given up on mine arriving yesterday but it was delivered at 8PM.

    • Nice i contacted support and what they said is they will contact the shipping team and ask them to ship my order asap and they have given me $10 credit

      • That's better than nothing I guess. I live pretty close to the delivery station so I usually get my orders on time.

  • My copy from Amazon was delivered this afternoon. It's been many years since I've had a game from them delivered on release day. I don't really understand why they cannot ship pre-ordered games on the day before

    • My order still hasnt even shipped :( when did you order your copy?

      • That sucks :-(
        I had ordered the standard edition last year sometime but then cancelled it and ordered the Deluxe version on 17th January just before seeing this post:
        https://www.ozbargain.com.au/node/751697

    • Oceadge, did you receive confirmation your order had shipped/received tracking information?

      Or did it just show up?

      • Yeah, I received a notification yesterday evening that it had been shipped and received a Couriers Please tracking number. I didn't get any notification from Couriers Please (usually they send an SMS) and they didn't ring the doorbell but just left it outside. I only knew it had been delivered when I received another notification from Amazon.

        • đź‘Ť

  • Anyone still waiting for their order to be shipped out?

    • me

      • I just received an email from them saying that the shipment is delayed. They don’t have a new estimated delivery date.

        I might have to pick this up from JB or something.

        • wait what i dont know if i have gotten an email

        • I didnt get that email when did you order i ordered on the 18th of jan amazon customer service said it will be shipped in the next delivery cycle and that they have upgraded my shipping speed at their expense and they gave me $10 credit which i used some of on valhalla for pc

          • @[Deactivated]: Ordered 17th January.
            I’m a prime member so was already on expedited delivery - although not sure if there is a faster option.

            • @kaozgamer: im in new zealand they dont have prime shipping here so the extra faster shipping would just be the free one with prime

  • +1

    They screwed me on the standard edition today, ordered in Sept, then an email this morning saying it was delayed, talked to a couple of reps who were absolutely useless, no solution, not able to change the address and not able to cancel. Looks like I have to wait to Monday now (if I am lucky). Never offered any compensation either. Will never trust Amazon again.

  • Merged from Problems with Amazon Video Game Pre Orders

    hi i pre ordered the deluxe edition of hogwarts legacy from amazon which released 4 days ago and my order is still yet to ship i have contacted amazon several times and a finally got an answer they said they sold me stock which they dont have wonderful but they did give me $40 in credit which is nice i still would rather have had my game shipped on release though

    • That can indeed happen sometimes with pre-orders although they're usually good at launch day deliveries.

      Just a get a normal version price-matched at JB or local shop to play this weekend. The Deluxe version doesn't really add anything of value beyond a couple cosmetics that aren't worth it. You can always upgrade later if you really wanted to as well.

      • I really want the deluxe

    • +2

      take the amazon credit, cancel order and buy elsewhere.

      • Thing is it is out of stock everywhere in new zealand so thats not really an option

        • Buy digital.

          $84.96 deluxe @ greenmangaming

          $89.95 standard from steam and epicgames

          • @CodeXD: I really want it on ps5 because apparently the exclusive quest is one of the best quests in the game also i think it would run better

            • @[Deactivated]: You can buy it digital directly from PS store.

              https://store.playstation.com/en-nz/concept/232447

              • +1

                @CodeXD: Yeah but that is $43 more then i paid from amazon and i prefer physical

                • -2

                  @[Deactivated]: So you are not willing to compromise, you pre-ordered the game too late, and now having a bitch and whine about amazon? lol good luck.

                  Hybroid already said to buy standard edition and then upgrade to deluxe.

                  • @CodeXD: How do you preorder “too late”. They shouldn’t have the listing up if they can’t supply. The fault is clearly with Amazon.

                    • @djsweet: It happens a lot especially Amazon pre-order. When I pre-ordered pokemon scarlet, I received it on the Saturday, but my friend who pre-ordered the day before me got it on the Friday release date. Even though both pre-orders were 30+ days from release date.

                      Amazon will only have set amount of copies available - there have been many warnings in amazon pre-order deals indicating that if you want it on release day - you need to pre-order early to get allocated a copy. Someone here pre-ordered hogwarts legacy in March 2022 lol

                      • @CodeXD: Good to know that’s how it works with Amazon. Still Amazon’s fault though. While you can work around their problem, you shouldn’t have to

                        • @djsweet: I was trying to help OP by finding a copy but each suggestion they added in something that wasnt in the original post-

                          They're in NZ
                          Only want the game on PS5
                          Only want the deluxe version

                          When you pre-order on Amazon, they give you the estimated arrival date. Sometimes they're off, but other times you will know if you didn't make it into the pre-order allocation.

                  • @CodeXD: So i should have just expected amazon to not delivery on the date they said my bad tf

                    • @[Deactivated]: When did you pre-order the game? What was the ETA for the order when you bought it?

                      • @CodeXD: 18th of jan when they did the good deal and it didnt give an estimate it just said arriving 10th-14th feb

            • +1

              @[Deactivated]: My partner has it on PC - I have it on PS5. The PC version is definitely buggier, with many frame rate drops (the GPU is a 2080 so it should be slightly more powerful than PS5 in theory - though less optimised for). A patch just came out for PC today with 'bug fixes' so I am sure they are onto it :)

              • @JimmyLmao: Yeah it just feels like a game that was designed more for console then pc

                • @[Deactivated]: Yeah I get the feeling that the PS5 version was the one they were hoping to make the most polished. It's been absolutely flawless for me! (17 hours in)

              • @JimmyLmao: How are you finding the game?

                • +1

                  @Ghost47: It's honestly an 11/10 for me. The last game to impress me this much was Skyrim in 2011. They've really nailed it!

                  They've created so many magical moments with awesome music to match. There's just something about being able to hop onto your broomstick and fly across the lake with Hogwarts as a dramatic backdrop, while the classical music notes roll in and complement the scenery to perfection.

                  (Song for reference: Soaring over Hogwarts)

                  • +1

                    @JimmyLmao: Trying to avoid spoilers although I've come across a few already. It would be awesome to play this on high settings on a huge screen.

                    Glad that it's turning out to be a good game despite everyone basically saying that all the demos were just polished up vertical slices.

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