Just Wines VIP Program Forcing "Free Upgrade" to $30 / Month JW Cru Membership. Will You Upgrade?

If like me you don't read all the promo emails that hit your inbox, you may have missed this one if you are a Just Wines VIP member. I've had this membership for 2 years as it has given me a small discount / break even. If I drank more wine it would probably be worth more to me, but unless I open a restaurant it's only of marginal benefit.

Now Just Wines is discontinuing the VIP program and swapping member to the JW Cru membership unless they specifically opt out

Thank you for being a loyal VIP member since Mar 2021.

We are beyond excited to introduce JW Cru – our new membership plan.

We were constantly looking for ways to improve our offerings and to provide you with the best Australian wines – which is why we request you to upgrade to the JW Cru Membership.

This move will not cost you anything!
In fact, with JW Cru, you’ll receive even more value and benefits, such as:
* This is your place for best wines at best prices. We guarantee you savings of up to 30% and that’s a promise we will keep.
* Free ShippingFree wine bottles, every year You will get 6 free bottles a year. This equates to a guaranteed minimum value of $120.
* Free delivery on every order
* Personalised Services Get all the help and guidance you need with our dedicated Service Team. We are here to help you.
* Access to ExclusiveAccess to Exclusive JWC BrandsThis is your sure shot and the only way to get ALL the JWC exclusive wines. You will not get these wines anywhere else.
* Personalised ServiceFree delivery on every order Browse over 6000+ local Australian wines & enjoy free delivery on every order. You are easily saving $9.90 on every delivery.
* money-back90-Day money-back guarantee We assure you a refund within 90 days. If you don’t like the wine, we give your money back with no questions asked.

Here’s how it works
The JW Cru is our exclusive program that allows you to save towards your wine purchases. Once you sign up, your preferred amount will be deposited into your JW Cru account every month. Your monthly credits are yours to spend as you like when purchasing from our huge collection of over 6000+ wines.

Along with this, as a thank-you gift for upgrading to JW Cru, we will add an EXTRA $30 to your digital wallet on your first monthly JW cru deposit as a welcome gift.

So you see, being part of the JW Cru is the easiest, most cost-effective way to buy wine – every time.

What do you have to do?
Deposit $30 or more per month into your Wallet (The money in your Wallet is yours, to spend when you are ready)
You’ll start receiving all the benefits of the plan including the lowest prices, free wine and free delivery

Don’t miss this information
You have the opportunity to opt-in or opt-out from JW Cru membership till February 28, 2023. In case you don't opt out of VIP by February 28th, we will move you to JW Cru > on March 1, 2023, and with that being in effect, your VIP membership would cease to exist.

If you don't want to be a part of the JW Cru, get in touch with us at 1300-250-296 or drop us a mail at [email protected]

Don’t worry, your remaining VIP tenure will be added to your wallet on a pro-rata basis.

I really don't like this, the wording is obscure. I had to re-read it to understand that it's a $30 / month subscription which they keep, in their wallet (unsecured credit anyone?) until you've accrued enough to get your "free" 6 bottles a year, I think I'll just use a bank to save money thanks.

So if I read it right, $360 a year to buy "minimum value of $120" 6 bottles a year. Oh and the other benefits which you can generally get if you talk to them on the phone anyhow.

Maybe I'm reading it wrong, but even I'm spending $360 on wines I choose and getting freebies of their choosing, I'm still struggling to see the value here. And the cringy spelling of 'Cru', is like fingernails down a blackboard.

IF I buy from Just Wines again, I'll just get the 1 month free trial, take the discount and cancel immediately.

Poll Options

  • 1
    Yes - Count me in. JW is great and I think being a member of the Cru will be great value to me
  • 11
    No - Get me outta this. This is a fishy marketing/subscription ploy by JW it's not good value to me
  • 1
    Maybe - I'll just keep buying casually from JW and buy and cancel free subscriptions as I go
  • 7
    Meh - I just saw "free" and "wine" and here I am

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Comments

  • +4

    They charge you $30 a month and place into your account with them.
    Sounds like a desperate cash grab by a company with cash flow problems.
    So, if they go belly-up you basically lose and funds they are holding in your account. You would just be an unsecured credit and likely get nothing back.

  • +1

    Unsecured credit aside, as I read it, it's not "$360 a year to buy 'minimum value of $120" 6 bottles a year'". It's spend $360 on wine with us every year, which you will partially pay for in advance, plus get an extra six bottles of relabeled cleanskin dubiously valued at $20 a bottle.

    But YRMV, the email is very badly written and could ultimately mean anything.

  • +2

    The "cru" is a pun on crew and cru (https://en.m.wikipedia.org/wiki/Cru_(wine)

    A bit cringe, but hey, it's marketing.

    • +1

      Thanks, I wasn't aware of the actual 'cru' term until now. Using it in this context is still too cringy though.

  • Doesn't sound like they keep the $30, you can just spend it on wine. But the longer it sits there, the more banks up, the more at risk.

    If I wanted to give them the benefit of the doubt, it isn't a bad Costco-like model. Because you already give them the money, might as well buy all your wine through them and it becomes good value if you spend over $360 a year with them. Like with buying a Costco membership, you want to get value for money from it thus shop there more. It's also cheaper to encourage more spending from existing customers than try win new customers.

    But I imagine it's all about cash flow at the end of the day.

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