Cooper Tire 225/55R18 ATT - Manufacturer Defect or Damage?

LKuric on 08/03/2023 - 21:41

Had an incident driving my vehicle (SUV) on a sealed road travelling 35 KM/H after a left turn with a vehicle in front and behind when the front-left tyre dropped pressure from 36 to 0 PSI in seconds causing the vehicle to swerve.

Tyres are 11,500 KM into their mileage.

Tried to claim under warranty since I believed it was not a puncture or cut as there was no debris indicative of causing damage.
Tyre damage to the side-wall and no inward markings from something penetrating the wall.

Tyre Deflated
Tyre Whole
Tyre Closeup 1
Tyre Closeup 2

Had a meetup with the dealer and a representative of Cooper Tires and I was not too happy with the analysis.
Asked to send the analysis in writing to me which is described below (Tyre Dealership and Names Removed):

Thanks for meeting up with me this afternoon, From our meeting this afternoon for Inspection of 225/55R18 ATT COOPER, Looking at the tyre and wheel it clearly shows that an impact has occurred slicing the sidewall and damage to alloy wheel.
As I said a tyre wont just blow out without some sort of impact or tyre deflation.
Tyre dealership has offered a replacement tyre @ cost including free fitting & Balance plus disposal of old tyre.
Unfortunately this type of damage does occur now and then and sometimes not even seeing what’s on the road can cause the damage.

Just wanted a second opinion, moving on.

On another note, the representative mentioned As I said a tyre wont just blow out without some sort of impact or tyre deflation
So when does a tyre fall under a defect warranty? Just driving the vehicle normally is causing impact on the tyre.

Poll Options expired

  • 0
    Manufacturer Defect
  • 37
    Damage (Cut/Slice/Puncture)
Automotive Cooper Tires Tyre

Comments

  • Bafranz on 08/03/2023 - 21:45
    +7

    Damage (Cut/Slice/Puncture)

    /tread

    • Stopback on 08/03/2023 - 21:56

      A car sliced his tyres?

    • Muzeeb on 08/03/2023 - 22:23
      +4

      /tread

      Da boom tish

  • SBOB on 08/03/2023 - 21:45
    +4

    Tyres are 11,500 KM

    you'd think a defect would have shown up well before then, and your pic looks awfully like a slice from outside inwards

  • AndyC1 on 08/03/2023 - 22:05
    +2

    Got to love the scuff marks on the tyre wall from rubbing against something (most commonly a gutter).

    On the second photo there is a huge scrape on the wheel that is right next to the cut. This shows OP scraped something and when ever was hit cut the tyre.

  • Euphemistic on 08/03/2023 - 22:21
    +1

    Just because you didn’t see any debris, doesn’t mean you didn’t hit any. Definitely hit something.

  • Muzeeb on 08/03/2023 - 22:25
    +1

    Are you the only driver of the Kia?

  • happydude on 08/03/2023 - 22:32
    +1

    PSA: MyCar have 1 year road damage free replacement policy.

    https://www.mycar.com.au/offers/all-offers-and-benefits

    • payless69 on 09/03/2023 - 01:42

      I had soft sidewall tyres failing in car parks.
      I have seen fleet customers getting 4 new tyres if one became suss under their policy.

  • 7ekn00 on 08/03/2023 - 22:41
    +1

    Hit the gutter, you don't get that sort of deep damage on a rim from a "defect" (closeup 1) … lol

    (Image 1) shows a lot of gutter hits on the walls already :/

    It isn't hard to learn where your wheels sit on the road while driving, it will save you many tyres in the future ;)

  • payless69 on 09/03/2023 - 01:43

    Get a new Kia that knows where to drive!

  • Brian McGee on 09/03/2023 - 07:43
    +1

    Fresh witness mark from hitting a gutter in the exact place the tyre 'blew out'. cut and dried case of gutter bashing, maybe you hit part of the protective metal cover some gutter drains have on them but either way the fault was caused by the loose nut behind the wheel.

  • brendanm on 09/03/2023 - 08:34

    You've punched that I to a curb or a pothole.

  • GordonD on 09/03/2023 - 09:20

    Unanimous. Sorry OP.

  • pegaxs on 09/03/2023 - 09:36
    +2

    Lol… oh, it’s a defect alright… in the nut behind the steering wheel. Common issue with these kind of sidewall issues. Loose nut behind the steering wheel… does it every time.

  • HerpinDerp on 09/03/2023 - 10:01
    +1

    Defective driver

  • Flying Ace on 09/03/2023 - 11:39

    I mean, it's quite clearly a cut - there's even corresponding damage on the rim.

  • mapax on 09/03/2023 - 11:47

    In addition to the damage on the rim that others have mentioned you can see the gouging of the letter V just before the sidewall cut/puncture occurred.

  • Drakesy on 09/03/2023 - 12:41

    After 11,500km thats not a defect.
    somethings sliced your sidewall/you've driven it against a kerb a few too many times.

    Maybe in the first couple of hundred k's it would be a defect and could be claimed.

Login or Join to leave a comment
Login Join