Deal removed?
WRAPP: The Mens Shop $20 code??? [Expired]
Stellarg on 10/08/2012 - 10:32
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I've got a voucher sitting there but can't open it! Damn!
and i think they increased the price for some items, eg. the Calvin Klein underwear and shirts.
Hi Blablabla23,
We did not increase the price of any products. A lot of our products are no longer in stock due to the overwhelming response of this offer. You are most welcome to use your voucher on any other products in store.
Cheers.
unless my memory is leaking like a bad pipe, i recall someone posting about $29.95 (or was it $19.95?) CK singlets in the original post before it was pulled. But i'll give the mens shop the benefit of the doubt since I just woke up then.
RRP for the singlet was 29.95 but it was on sale for 19.95 :)
ahh my bad. Turns out i was looking at the 2-pack price ($34.95), thinking it was only for 1 ($19.95).
/sheepish grin/
What would happen to our existing orders?
Hope its not SAME trap like Ferrero :(We are most definitely honouring the existing orders. Due to the overwhelming response to this offer, we unfortunately no longer have any available stock in our lower priced products. We apologise for this!
Well that Sir, is most commendable…. you now have a happy customer for life!
The socks have been removed altogether from the store… damage control clearly.
The offer is still available on the front page of their website though.
so presume, nothing under 20$ now?
Hi Smulder,
We did not increase the price of any products. A lot of our products are no longer in stock due to the overwhelming response of this offer. You are most welcome to use your voucher on any of the other products in store.
Cheers.
The email I received from them said 'share with your friends', so I did….. wheres the problem with that?
I got my order confirmation email at 10:21, must have been taken down just after that. I wonder if the Mens Shop made any mention of existing orders when it requested the take down.
We are most certainly going to honour our preexisting sales! Unfortunately, due to the overwhelming success of this deal we no longer have these lower priced items left in stock. We apologise for this inconvenience.
We have been notified by TheMensShop that it was not meant to be publicised. They've had a few deals removed previously as well, as those are exclusive offers they have negotiated with other parties.
Not sure, What would happen to our existing orders?
Not meant to be publicised? It is on the front page of their own website!!
Bit of a shame really, they are such a good store to buy from, and they often embrace Ozbargain when they do have a sale to be promoted… their Rep is usually most friendly :)
Indeed. That's the information I got from their Rep, that it wasn't meant to be out. Maybe their webdev made a blunder and their sales can't get it off their website? I've notified the rep about this thread. We'll see.
Yep and still its there on their homepage.
Another BANNED online shop for Ozbargain after Ferrero !
Lol they've jacked up the prices to nearly everything
Hi everyone, we have not increased the prices on any products. Unfortunately we do not have any product under $29.95 left in stock due to the overwhelming response to this promotion.
Cheers.
…
I don't believe this.
Alot of the items have clearly been removed off this site - and the category is now empty: "No products were found for this category" (see example http://www.themensshop.com.au/The-Academy-Brand-Mix-and-Matc…). If the items sold out this morning then it would remain on the page and show as being sold out like many of the other products.
Holysmoke,
Due to the overwhelming traffic on the site, our system is experiencing technical issues. Please bear with us during this time.
So which is it - stock sold out or technical issues??
to be honest, this shop should know better, as they post their deals here often and have a good rep.
They seem like a very honest company so think its just that they didnt do it the best way.Hi Mick,
Thank you for your kind words about our company. Unfortunately, due to the overwhelming success of this deal we no longer have any of the lower priced items left in stock.
We apologise for this inconvenience.
They are a good company with good service and all, but things like this just tarnish their reputation a bit. If they release a code/special offer, they should know the repercussions of that, even if that means it gets OzBargained.
Hi Montorola,
We apologise for this - unfortunately, due to the success of this offer we no longer have any of the lower priced stock available to purchase.
Of course the WRAPP offer is still free to use on all other products available online.
Cheers.
Thanks TMS, a scarve which was originally $59.95 but comes down to $9.95 is a GREAT deal still!! Thanks! :)
@ TheMensShop : What would happen to our existing orders? Hope its not poor cheap show as Ferrero ?
It's just a pair of free socks, why do you seem to be so worked up about it if you don't get it?
Hi everyone, we have not increased the prices on any products. Unfortunately we do not have any product under $29.95 left in stock due to the overwhelming response to this promotion.
From that statement and from their relatively good reputation here in Ozbargain I'm pretty much sure they will honour it. Thanks TMS
Hi Skayper,
We most certainly will honour any existing orders!
Thanks for being a great customer.
Hi Stellarg,
I have written you a few responses (see above). We will of course be honouring the existing orders! Unfortunately, we did not forsee this deal to be as successful as it has ended up being, and thus did not have enough of the lower priced stock.
We apologise for this inconvenience to be, but please rest assured that your order will be honoured!
thank you Sir, that's much appreciated !
any idea how long it will take to ship the items? and though AU Post or?
@ TheMensShop - I am happy to have my order cancelled if it is going to cause undue hardship on your business.
Would hate to see a quality online business go under for the sake of some free socks :)
Smulder, thank you for your kind message. We most certainly will honour your transaction, but appreciate your dedication to our online store.
Thank you again!
That is some great commitment and efforts! Thanks again you've done it again!!
Thank you Cave!
Ferrero should learn from these guys how to do business and excel in customer service.
Thank you Montorola, that is great feedback to receive from our customers.
Is there anyway for me to get the code for the $20 voucher that I'm having trouble opening when clicking "use online" on the Wrapp site?
Looking to buy a few shirts off you.
Cool if there isn't a way and you've closed it down.Cheers mate!
I am having the same problem. I have emailed customer service but no response as yet.
Me too - emailed customer service saying I couldn't activate the wrapp voucher, but stony silence so far.
Guess there are a few tech problems at the moment?Damn didn't get a response from the email :(
Hi all,
Sorry for the delay in getting back to you. Due to the overwhelming popularity of the WRAPP gift cards, they made like Tom and cruised. These vouchers were strictly limited, and ran out far ahead of schedule.
Keep an eye out for other fantastic deals we will offer in future!
Cheers.
Hey rep, I download the app from facebook. Where do I find my voucher?
Hi all,
Sorry for the delay in getting back to you. Due to the overwhelming popularity of the WRAPP gift cards, they made like Tom and cruised. These vouchers were strictly limited, and ran out far ahead of schedule.
Keep an eye out for other fantastic deals we will offer in future!
Cheers.
It's expired btw… Ozbargained… Eventhough it has been moved to Forum!
That's what you get with a free $20 voucher and $19 socks.
Kudos to the TMS rep, he knows not to unleash the fury of the tightarse horde by cancelling orders.
For the record, If I was running a promo such as this, I wouldn't zero the inventories, but I'd definitely lower the book stock (in the sub 20 price bracket) before the promo period started, just to drive the sales to the higher-yield items, but that's just me.
I'd also second the voluntary dropping of orders, if the Mens Shop is in financial risk because of this. But understandably, if this is not the case as the TMS rep has indicated, then +1 for service and being true to word. As a long term Mens Shop customer I have refused to buy shirts from anywhere else once I first received their trademark black box in the mail. Keep up the great work TMS, the best online store around!
Thanks for the great feedback engineeringprof! We do take pride in our appearance, as I am sure all of you Mens Shop customers do.
Wow that was quick I just received my socks.
Fast, free shipping!
Cheers Chadiwrx.
I just received my socks today. I also ordered the two Van Heusen shirts for $60 on Saturday, couldn't help but be impressed with the pleasant way TMS honoured the existing orders on the $20 deal.
Cheers for the great feedback mickyb!
got my free socks today.. that was quick.. very happy customer.. will definitely buy more =) this time ill pay =)
the item was very nicely wrapped =)
Cheers, Warwick108. We take pride in our appearance!
I too received my socks today; thanks again TMS. They were indeed nicely wrapped, albeit somewhat ridiculously.
Bubble wrap for socks…?? I thought the wrapping for the 4 VH shirts for $100 was a bit over the top too. Unnecessary, but I can re-use the bubble-wrap anyway. Ta.
if anyone has a spare $50 cellarmasters voucher that they got bundled with their Mens Shop order please pm me!
Sent you mine.
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