Forward Your SMS Scams to Telstra

Twix on 25/05/2023 - 16:27

PSA: You can now forward SMS and MMS scams to the number 7226.

Customers who forward SMS and MMS scams to 7226 (SCAM) will help Telstra better protect millions of Australians from receiving harmful SMS/MMS messages that may attempt to trick them into providing their personal information, credit cards, or downloading malicious apps. All you need to do is forward the SMS/MMS scam to 7226. We won’t send you a reply message and you won’t be charged for sending this SMS.

Our Cleaner Pipes initiative helps to block on average, 23 million scam SMS each month since we introduced it in April 2022.

7226 Scam SMS Reporting

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Comments

  • pegaxs on 25/05/2023 - 16:30
    +17

    Or how about this, Telstra…. How about you stop letting them spoof legitimate numbers for a start, morons. That would go a long way to stopping them masquerading as someone else and give a line of contact back to the actual number who called.

    • Twix on 25/05/2023 - 16:38
      -1

      Yep companies need to go on the Do Not Originate list.

    • SBOB on 25/05/2023 - 17:51
      +3

      Yep, the protocols between service providers needs to be improved to prevent spoofed phone numbers from transiting between providers.

      There are legit reasons for a number to be spoofed, such as legitimate gov services etc, but these could be restricted such that you can only spoof a number within a network (and therefore the network provider would know the legitimate owner of that originating number/call)

      If a message has to leave the providers network and be relayed to another, spoofed identify should be required to be striped (unless for a register agency/gov/emergency services etc) and replaced with the legitimate message source.

      The implementation wouldn't be difficult and there are technology standards already designed to do this, but until it's legislated telcos are in no rush to do any actual work that would be of benefit, and would require all telcos to actually agree on protocol standards. Hence not holding my breath for it to actually happen.

    • Protractor on 25/05/2023 - 17:54

      Yes, zackly.
      Dereliction of duty, failure to honour a duty of care etc. I fwd direct to ACMA.
      0429999888
      And I have opted for them to acknowledge the fwd'd txts so I know they have recv'd/
      Every scam number hitting our landline & mobiles is assigned to Telstra, spoofed or not. (Reverse Australia Lookup)
      They should already have stopped millions of spoofed spams incoming, because some numbers are reported to Reverse Australia dozens of times. Proof Telstra doesn't even bother to liaise with sites like this where ppl proactively report.

      Pretty sure the govt(tax payers) in some way are paying for or into the Telstra model . Possibly a back-handed $$$ way.
      If the Telstra number base is contaminated, and it flows downstream they should compensate the receivers

    • TightLikeThisx on 25/05/2023 - 21:11

      Preach! AFAIK Telstra already does this for numbers that originate on their own network. The government should force the telcos to do this. It's not like they don't know the numbers of their customers or know what a whitelist is. It would force them to use international numbers which can be easily blocked.

  • GG57 on 25/05/2023 - 16:36
    -1

    Quicker to block and delete

    • Twix on 25/05/2023 - 16:49
      +1

      That's not the point. Forwarding the message can help Telstra stop it from reaching others. Over $3 billion was lost to scams in Oz during 2022.

      • GG57 on 25/05/2023 - 16:59

        I agree it is an issue, but perhaps not to that extent?:

        A new report has found Australians lost a record $3.1 billion to scams last year…The ACCC Targeting Scams report found investment scams amounted for the biggest share – followed by remote access scams and payment redirection fraud.

        Which of those types of scams do text messages fall into?

        • Twix on 25/05/2023 - 17:12

          Mainly investment scams and payment redirection.

    • Protractor on 25/05/2023 - 17:54
      -1

      Not everyone has the option

      • brendanm on 25/05/2023 - 18:16

        People don't have the option to block and delete?

        • Protractor on 25/05/2023 - 20:00
          -3

          Yes, darling,believe it or not, and (sit down now) some ppl still use 3G and landlines because they have to. location,age,income,other.

  • BewareOfThe Dog on 25/05/2023 - 18:52

    I'm with Amaysim?

  • wallet72 on 25/05/2023 - 20:37

    how about rate limiting the number of outbound calls a number can generate? You want to make more, then register your number with your provider.

  • tight-ass on 25/05/2023 - 23:10

    Does this include Boost customers?

    • Neoika on 25/05/2023 - 23:39
      +1

      Yes, and Belong.

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