Seagate EXOS X20 18TB 3.5" HDD SAS WhiteLabel $329, SATA Factory Recertified $349 Delivered + Surcharge @ Pongobyte Computers

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Associatedpongobyte on 02/08/2023 - 23:07 pongobyte.com.au (761 clicks)
Last edited 05/08/2023 - 13:22 by 1 other user

Factory recertified drives are tested by the manufacturer at their factory using the same rigorous testing process and approved suppliers as new drives.

SKU: ST18000NM000D-WL-FR - Seagate Exos X20 18TB SAS Interface - White Label - $329

SKU: ST18000NM003D-FR - Seagate Exos X20 18TB SATA Interface - Factory Recertified - $349

WL: White Label — A drive that required a mechanical repair; the manufacturer then runs it through the same test process as a recertified or new drive.
FR: Factory Recertified — A drive that was returned to the manufacturer that may have a minor problem that is easy to rectify or no fault found; the manufacturer then runs the drive through the same test process which is used for new drives.

6 months seller warranty
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• 

  geshc on 02/08/2023 - 23:14

  +1

  Your website is blocked:
  "Dangerous pages attempt to install software that can harm the device, gather personal information or operate without your consent."

  • 

    ldd-mn on 02/08/2023 - 23:35

    +1

    That's your network firewall/antivirus/something that's stopping you from connecting.

• 

  tonyjzx on 02/08/2023 - 23:16

  +2

  "6 Months Sellers Warranty"

  is there any subsequent manufacturers warranty???

  • 

    voltagex on 02/08/2023 - 23:31

    You'd have to ask the seller.

    Using the one on the site

    Your Product
    Exos X18 18 TB
    Model Number
    ST18000NM000J
    Serial Number
    ZR571GYM

    Warranty Valid Until 18 October 2023

    edit: oops - Manufacture date 02 January 2022, that means 18ish months?

• 

  jv on 02/08/2023 - 23:17

  +1

  What was wrong with them in the first place?

  • 

    voltagex on 02/08/2023 - 23:30

    +2

    Seagate won't tell you.

    Interestingly I can't find a lot about recertified drives on Seagate's site itself, but they are re-tested and relabeled at a factory somewhere - I suspect also given a new serial number in firmware.

    • 

      tonyjzx on 02/08/2023 - 23:46

      smart data would reset any power on hours i guess?

      so zero hours

  • 

    hotphil on 03/08/2023 - 08:42

    I would guess anything from damaged box returns to needing complete platter, board, or head replacements.

• 

  voltagex on 02/08/2023 - 23:57

  +4

  Would love to know where the seller got them - it's quite possible Seagate support doesn't know about these but it seems like they're supposed to be used as warranty replacements, not sold:

  V = me
  S = support

  S: Just a moment I will check the information.
  If it is bought from a trusted seller it can't be recertified it has to be new.
  However it can be recertified if it is a replacement for a faulty one.
  if you want to buy a seagate drive I suggest you visit this link https://www.seagate.com/em/en/where-to-buy/

  V: I am not sure if you are allowed to access other sites but https://pongobyte.com.au/product/seagate-exos-x18-18tb-facto… Read
  S: and enter the country to get the trusted sellers.

  V: so you're saying recertified drives should not be sold from third parties?
  S: Yes in general you shouldn't because it wouldn't have warranty.
  V: OK, I understand Read
  S: No problem but just take care because sometimes it is also a fake product.
  S: So we can't ensure that unless it is an authorized trusted seller found on the website.

  I reckon you're probably OK if the drive serial numbers show up on Seagate's site.

• 

  Mechz on 03/08/2023 - 00:09

  +10

  Tempting but the business address listed on their site is a virtual office.

  https://www.virtualoffice.sydney/centerdetails.php?id=65

• 

  naphman on 03/08/2023 - 07:07

  +8

  in 30+ years of tech (server/home/kid/games/linux distros) - NEVER NEVER NEVER buy/use recertified drives.

  Unless you are giving them to a Fr-enemy…..

  Sorry…… good luck an all - but just never had any luck.

  • 

    macmanluke on 03/08/2023 - 08:31

    +1

    yea even warranty replacement drives which tend to be remanufactured never last (so often even DOA)

• 

  CoreJava on 03/08/2023 - 07:16

  -5

  Never trust seagate… and these are mechanical drive, if your data is important, dont buy these.

  • 

    hotphil on 03/08/2023 - 08:43

    +4

    I could say the same about WD, or Hitachi or whoever. All disks fail and everyone has a horror story about one particular brand.

  • 

    Cordova on 03/08/2023 - 11:45

    +2

    if your data is important, dont buy these.

    If your data is important you should have multiple backups.

• 

  starwarsfreak on 03/08/2023 - 18:33

  i have bought one.. will run it on a bed of rice.. hopefully will extend its life cycle.

• 

  iecc on 04/08/2023 - 06:15

  Never buy white label. Little chance this is legit and likely another "2TB Flash Drive" (with only 16G real capacity) thing.

• 

  Gyr on 04/08/2023 - 09:18

  Are these X20 as in title/website description or X18 as in the picture?

  • 

    Associatedpongobyte @ Pongobyte Computers on 04/08/2023 - 09:24

    These are X20, X18 photos are from a previous batch.

    • 

      Gyr on 04/08/2023 - 09:25

      thanks

• 

  Xheis on 05/08/2023 - 11:06

  Hey @pongobyte, just want a little more confidence before pulling the trigger.

  Obviously there's risk in a white label / warrant drive, but happy to accept that. Could you maybe tell us (what you can) about how / why you're selling drives as a third party, and how your 6-month warranty would work should there be an issue?

  Cheers

• 

  Associatedpongobyte @ Pongobyte Computers on 05/08/2023 - 13:15

  +1

  We're a small computer business, apart from custom build computers we also sell a limited number of computer components.

  These recertified drives are enterprise versions, with a (very) good value proposition for various uses, including NAS or crypto. May not be recommended for work/business related critical environments, but for home and personal use these should be just right.
  Like someone else mentioned here, storage should (always) also be about backing up data and not just how much warranty is attached to it.

  Given these drives have been refurbished by the manufacturer, we trust they will perform well.
  The FR that are SATA (these normally have no fault when returned to the manufacturer) have basically gone through the same testing process twice compared to new drives which would go through this once; so if anything, they may be more reliable than a brand new drive.
  The WL that are SAS might have undergone a more involved repair or been in use for longer periods of time prior to being refurbished, but have been through the same test sequence as new or FR drives, before being resold.

  WL SAS come with a handful of power on hours, FR SATA usually have zero hours.

  There is also the matter of recycling and reusing technology that would otherwise have gone to landfill, that some people would find important.

  If anything goes wrong with these drives during the 6 months warranty, we will replace or refund based on the same terms as any other serious business.

  In the end, everyone should do their own due diligence when purchasing anything really and this is no different.

  • 

    Xheis on 15/08/2023 - 09:37

    Comically I found a 4TB in my drawer that I forgot about that suits my needs this time, but I wanted to give you feedback that this is the exact style of post that gives me confidence to buy from you. Best of luck and thanks again!

• 

  whitey1212 on 16/08/2023 - 22:26

  How long is delivery on these drives?

  Just wondering where they get shipped from.

  Thanks!

  • 

    Associatedpongobyte @ Pongobyte Computers on 17/08/2023 - 21:29

    We ship using Express Post from Sydney.