Australia Post - What Is Happening with The Costs?!

L[Deactivated] on 21/08/2023 - 09:16
Last edited 21/08/2023 - 09:42 by 1 other user

First up, I get it. Inflation is running wild and all that. That said, even with that context, today surprised me.

I had some docs (about 5 x A4 pages) to mail to Melbourne. I had a padded envelope I'd bought from them the other day and today went in to lodge the docs via express post. The lady at the counter says 'OK thats $18.50.' I said "$18.50?!?" She said "yes thats for up to 5KG."

Is this legitimately the price for posting documents or has she treated it like its a package?!?

Keen to see if anyone has found similar

Thanks!

Financial

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Comments

  • foxmulder on 21/08/2023 - 09:24
    +3

    Don't know why you were not offered their prepaid express envelope? It should range $9.5-$11. check this

  • ItsMeAgro on 21/08/2023 - 09:26
    +7

    Yeah they were charging you for a package, not a letter.

    Probably incorrectly, depends on whether the padded envelope made it thicker than the limit or not (used to be 10mm or 20mm I think?).

    • apsilon on 21/08/2023 - 09:36
      +6

      depends on whether the padded envelope made it thicker than the limit or not (used to be 10mm or 20mm I think?).

      It's 5mm so a padded envelope would almost certainly be over. Not sure why a document needs a padded envelope, but yeah OP got charged for a parcel.

  • cupcake on 21/08/2023 - 09:29
    +4

    5 pages should be a document in an envelope.
    You could have bought an express post envelope.
    If you fold the document, it will be less. Smaller envelope.

  • Ocker on 21/08/2023 - 09:39
    +2

    You can check costs yourself at
    https://auspost.com.au/parcels-mail/calculate-postage-delive…

  • Jimothy Wongingtons on 21/08/2023 - 09:45
    +3

    why padded…

    • Protractor on 21/08/2023 - 09:58

      It's a 'Dear John' letter.

    • cupcake on 21/08/2023 - 13:55
      +2

      Some people want to bubble wrap their documents.
      Just in case.
      For example, it could be a Will and then they would box it up also.
      Lol.

  • JimmyF on 21/08/2023 - 09:48
    +4

    Is this legitimately the price for posting documents or has she treated it like its a package?!?

    Once over a certain thickness items move from letters to packages. Sounds like your padded bag pushed it over this :(

    Don't use a padded envelope next time.

  • Muzeeb on 21/08/2023 - 09:50
    +8

    You chose the wrong packaging so paid the lazy man tax. Thanks for your service.

    In the penalty box. That was quick.

    • CyberMurning on 21/08/2023 - 11:30

      why in penalty?

      • Muzeeb on 21/08/2023 - 11:47

        I'm guessing it's an alt account

  • cupcake on 21/08/2023 - 09:51
    +3

    Documents over 500g is considered a parcel.

    • garetz on 21/08/2023 - 11:39

      There is no way 5x a4 pages is anywhere near 500g.

      • Muzeeb on 21/08/2023 - 11:49
        +2

        Anything thicker than 20mm is a parcel. Chosen padded envelope exceeded this metric.

  • Protractor on 21/08/2023 - 09:56

    Come on OP. You are getting the most reliable , 5* , trustworthy, fastest postal service in the world. And you get to subsidise it as well. (Just don't ask to know who's handling your mail and what their background might be).

    Cheap at half the price.

  • trapper on 21/08/2023 - 10:04

    They sell you that to make more money.

    Next time just fold it up and put in a normal envelope.

  • ForkSnorter on 21/08/2023 - 11:29

    I post “priority”. Nearly as quick as express and much cheaper.

  • garetz on 21/08/2023 - 11:40
    +1

    Do you research and know exactly what you want before you post anything then you cant be taken advantage of. Knowledge is power as they say.

  • Cluster on 21/08/2023 - 11:56

    5 A4 sheets mailed flat would cost $2.40 for the stamps and whatever else you pay for the envelope. Try about 30c each at Officeworks.

    Worried about the sheets being damaged? Put a piece of thin cardboard in with them. No need to pay $18.50.

  • payless69 on 21/08/2023 - 12:23

    Print on thinner paper!
    Condense with ChatGPT….

  • AustriaBargain on 21/08/2023 - 12:29

    5kg of documents is like four reams of paper yeah?

    • foxmulder on 21/08/2023 - 13:33

      1 ream of 500 sheets A4 paper 80gsm is 2.6kg.

      • AustriaBargain on 21/08/2023 - 14:01

        Still a lot of documents to send to someone. Email probably better.

        • cupcake on 21/08/2023 - 14:17

          The OP wanted to send 5 pages, not 500.

          • AustriaBargain on 21/08/2023 - 14:52

            @cupcake: But silly to select the 5kg pouch then. Unless those pages are 1kg each.

  • lltravel on 21/08/2023 - 13:21

    so op uses the wrong way to send paper and then blames auspost, lol what a wild world we live in.
    Ive seen the abuse the auspost staff get at my local auspost area and its crazy to see how entitled people are, op is probably one of them.

    • Protractor on 21/08/2023 - 13:56

      I find local POs to be great. (be nice ppl) That does not,however, let the actual org,it's staff in the field,systems and procedures off the hook. They need to be gutted at the top via a full and proper Royal Commission, and re-staffed with fit for purpose,efficient and reliable and honest Australians.

      • lltravel on 21/08/2023 - 16:15

        well said but the op being entitled is what blew my mind lol

        • jay889344 on 23/08/2023 - 20:03

          LOL how have you made that inference? Nowhere was he or she rude to anyone. OP ust asked on OzB if those costs seem right.

          People need to stop using this Forum as a place to just attack others for no reason. If it makes you feel better, good for you I guess

    • Jimothy Wongingtons on 21/08/2023 - 13:57
      +1

      deletes account too i guess they were expecting us to gang up on aus post.

      • Protractor on 21/08/2023 - 16:52

        Probs an APost PR staffer sniffing the breeze

  • Sinnerator on 22/08/2023 - 09:00

    reduce services
    increase costs
    humans are stupid and will pay, business knows this

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