Greetings fellow humans! I’m sure this thread will touch upon many of us who have experienced this before.
I purchased a new Tesla Model Y a few months ago and as most people are aware, Teslas have an impressive camera monitoring system.
In the first month of owning the vehicle, I observed a sentry recording of a person opening their door next to my car and smashing a very nice dent into my passenger door with a small chunk of paint going missing. As I had the recording of the event actually happening, including the person's face/reaction, the vehicle and registration clearly on video, I called my insurance company, they instructed me to go to the police and ask for a police event/report number. I was told the police won’t be able to disclose the other person's information to me, however the insurance company can request it once it’s attached to the police report number.
I went to my local police station with all the evidence. A few days later I was given an event number, however, they informed me because it was an “accident”, they would not disclose any information to my insurer.
After back and forth with my insurance company. They asked me to pay my “excess” insurance in order to repair the damage. I did not proceed for obvious reasons.
Since then, I have had 5 additional events on sentry camera, where a person opens their door and damages my vehicle.
In every single event, the person steps out, observes the damage they have made to my vehicle, tries to rub the damage off with their finger and simply walks away.
My other vehicle does not have a camera but I have also noticed new door dings appearing every few weeks when I'm washing it. It was even side-swiped once at the rear, which cost a bomb to fix.
The point of this topic is I'd like to hear what others have done in this situation. Surely the system can’t be that broken where others can damage your property and there are no repercussions, particularly when you have video evidence.
I personally am so careful when opening my door next to other vehicles. I often put my hand on the outside of the door to prevent any damage.
It is frustrating, to say the least. I understand sh*t happens but not a single individual has taken responsibility.
Has anyone else been in this situation? I’d love to hear if anyone else has managed to get some sort of result.
I actually believe it happens more than people think.
Having a sentry camera really shows how thoughtless others are.
A lot of scratches from rubbing bags along the side of the car while walking past.
I’m not mentioning the door dings that don’t leave damage.
Roughly 1-2 a month on average.