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Oral B Power Toothbrush Genius 8500 $68.99 (Was $229.99) + Delivery (Free 3-Hour Delivery to Select Areas) @ Chemist Warehouse

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Oral B Power Toothbrush Genius 8500 $68.99 (Was $229.99) + Delivery (Free 3-Hour Delivery to Select Areas) @ Chemist Warehouse
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LToast1 on 24/11/2023 - 16:03 chemistwarehouse.com.au (16815 clicks)
Last edited 01/12/2023 - 13:23 by 2 other users

I've been looking for a good electric toothbrush for a while after my Phillips DiamondClean died yet again (3rd one I've been through in 6 years… so I'm hoping Oral B will be better). More modes, better case (Smart Travel Case) and better Bluetooth tracking compared to the Smart 1 which I was about to purchase if this hadn't come up today.

The lowest price I could find from a competitor is $195, and even the dual pack for the 8000 from Shavershop for $189 that doesn't come with the smart cases ends up being $94.50 each.

Free 3-hour delivery, select the option when checking out. Hope this helps

Free delivery deal post

This is part of Black Friday / Cyber Monday deals for 2023
Health & Beauty Black Friday Electric Toothbrush Oral-B

Related Stores

Chemist Warehouse
Chemist Warehouse

closed Comments

    • samuraix29 on 26/11/2023 - 11:23
      +1

      well i would say not worth it, i have a smart 4, i nvr use any feature after the first week, the only real feature u will use are the pressure sensor and timer, I was initially looking at pro 2000 for my wife, but since 8500 is such cheap now, almost same price as pro 2000, I might as well buy this.

  • montero_t on 26/11/2023 - 11:30

    I just got one from chemist warehouse edgecliff, apparently there is 1 more in stock and a few more in Bondi beach. Call before going

  • kenk on 26/11/2023 - 11:36

    Hi, would anyone please let me know if this one comes with the smartphone holder for mirror? Many thanks

    • montero_t on 26/11/2023 - 13:23

      I don't think so.
      it comes with a travel smart case

    • Sphynx on 27/11/2023 - 08:04

      It doesn't.

  • OzFrugie on 29/11/2023 - 23:40
    +1

    Has anyone got dispatched email from chem warehouse?
    So far I only received Order Confirmation email which was received few hours after I bought online on the day ie 24 Nov

    • ozvictor on 30/11/2023 - 01:15
      +1

      Same nothing after confirmation email. Not sure what’s happening

    • Pikaloo on 30/11/2023 - 07:45
      +2

      same

    • boozler on 30/11/2023 - 11:32
      +2

      Just spoke to CW customer service and was asked if I'd like to wait one week for a new batch to arrive or cancel the order, selected the former.

      • OzFrugie on 30/11/2023 - 13:29

        Cool thanks for sharing the update.
        I'll definitely wait.

  • boretentsu on 01/12/2023 - 07:56

    I dunno if this happened to anyone else but the second time I used this it stopped working and this happened https://youtu.be/VQPOV9OfDQw

    Looks like I'll have to warranty it. Not sure if I should just get a refund but I went thru my chemist so paid postage.

    I have a to admit, I did drop it 5-10cm in the basin so this must have been enough to dislodge something inside. For comparison, we have a Pro 2000 that has been dropped from head height at least 2m (the shower caddy is higher than head height) several times and still works perfectly.

  • Pikaloo on 06/12/2023 - 19:11
    +5

    order cancelled.

    Unfortunately, due to current restrictions and supplier issues, we are unable to source the item(s) in question. We would like to advise you that your order will be cancelled and refunded in full. Please allow 2-5 business days for the refund to reflect in your account.

    • MHLoppy on 06/12/2023 - 19:20

      Ditto :(

    • corgicorgi on 06/12/2023 - 21:22
      +1

      These guys a bit dodgy mate. Mine also got cancelled but then there are stock in a few of my local stores … wtf

    • ozvictor on 06/12/2023 - 21:55
      +1

      Interest free loan for CW, they hold our money for 2 weeks then cancel

    • Pcoder on 06/12/2023 - 22:46
      +1

      I don't but their excuse. Already sent a reply, and told them I will escalate it unless resolved.

      • OzFrugie on 06/12/2023 - 22:48

        Where did u sent your reply to? And whats your escalation plan?

        It's really shtty since we've been waiting for 2 weeks and now told cancelled. Also, missed other deals during BFCM sale period

        • Pcoder on 06/12/2023 - 23:05

          Maybe fair trading. The issue here is they confirmed an order then cancelled weeks after all the sales. A lot of the stuff online is very vague.

          • Pikaloo on 07/12/2023 - 14:04

            @Pcoder: Any replies?

            • Pcoder on 07/12/2023 - 14:56
              +1

              @Pikaloo: No, which sounds like I'll get a reply but at a time like 7pm, so that they hope we'll be to distracted.

              The sending the cancellation email at 7pm is very sus.

              I'm using this as a guide to escalate further: https://www.accc.gov.au/consumers/buying-products-and-servic…

              I feel we deserve more than a 7pm email, almost 2 weeks later, we should get some forms of compensation as they held our money for a while.

              • boozler on 07/12/2023 - 15:01

                @Pcoder: I got the dreaded cancellation email as well so I called up customer service and was told my order was still pending/waiting for stock to arrive on the 9th Dec, the order hasn't been cancelled even though the email saids so, she said something about a glitched between their two systems. Phew!, that was close one.

                • Pcoder on 07/12/2023 - 15:02

                  @boozler: It says that on my account too. I think it will appear as cancelled soon.

                  • boozler on 07/12/2023 - 15:03

                    @Pcoder: Two live persons have told me my order is still alive if I was happy to wait, lets see.

                  • OzFrugie on 07/12/2023 - 16:13

                    @Pcoder: hmm I dont have account with them, I think I chose order as guest or something like that.

                    Anyway, I got the same cancellation email last night and called the customer service earlier.
                    I was told that order was cancelled because they dont have stock AND the distributor told them they dont have stock either, so she said CW cannot hold customer's money if cannot fulfil the order.

                    Funny thing is I called customer service earlier in the week and the person told me the order would be fulfilled as they were getting stock by the end of this week.

                    I told her I've been waiting for 2 weeks and willing to keep the order open and wait for the stock to come even in a month time.
                    However, she was persistent that the order had to be cancelled and there was nothing CW / she can do to help.

                    I asked if they can honour the price when the stock eventually come, but nope. Pretty much useless, nothing they can do to assist.
                    Very annoyed because at the time other models were also on sale. Could've gone with other deals if they advised they could not fulfil this order.

                    I wonder if this has anything to do with CW may go public / IPO

                • Pikaloo on 07/12/2023 - 15:02

                  @boozler: They already refunded me lol

                  • boozler on 07/12/2023 - 15:03

                    @Pikaloo: My order status is " Pending"

                  • Pcoder on 07/12/2023 - 15:04
                    +1

                    @Pikaloo: If they're so low in stock, they should give us the option for the 9000 at no extra cost.

                    • boozler on 07/12/2023 - 15:05

                      @Pcoder: The other Ebay order status is Awaiting postage. Cmon baby!

        • DeepHorizon on 07/12/2023 - 22:35

          I got the cancellation email, a couple of hours later an email from Paypal saying I'd been refunded, CW order tracking has gone from Processing back to Pending Order Confirmation.

          Definitely not getting it

    • Schrodinger on 07/12/2023 - 20:46

      Same. Maybe I'll call them tomorrow and see.

  • mercuri on 06/12/2023 - 22:03
    +1

    utter disgrace of a company, cancelled the order due to "sourcing" issue. Low class, taking customers for a ride. On top of it getting interests free funds without any apparent penalties. Second rate company.

  • Jespur on 07/12/2023 - 01:18

    Order cancelled as well. Losing $20 in shopback bonuses from BF because of this as well. Website literally shows it in stock.

    • ozvictor on 07/12/2023 - 08:31

      Same, I actually saw it in store but didn’t buy it because I have the $20 bonus while buying online, very disappointed

  • Mrguava on 07/12/2023 - 10:06

    Ordered one at 7:54PM 24/11 and did not receive a cancellation email or dispatched email as yet. Fingers crossed!

    • Mrguava on 08/12/2023 - 16:30

      Order cancelled as well ) :

  • nway91 on 07/12/2023 - 10:13

    Had my order cancelled as well last night - quite annoyed!

  • jv hi fi on 07/12/2023 - 19:19

    Cancellation emails still coming, 7pm just now, wonder why they like to send it at this time. Unfortunately, it looks the majority will be cancelled.

  • Nuggets on 07/12/2023 - 19:30
    +1

    I called up and they advised that the order wasn't actually cancelled and the comms were a mistake.

    I did also see there is stock available in nearby stores so it didn't make much sense.

    • OzFrugie on 07/12/2023 - 23:23

      did you get a cancellation email ?

      • Nuggets on 07/12/2023 - 23:33

        Yes

  • aggregate on 08/12/2023 - 14:13
    +2

    Just called today and the phone staff said the order has been cancelled as per the cancellation email yesterday.

    Very disappointing.

    • Schrodinger on 08/12/2023 - 20:54

      Yeah. I got the same answer.

      • Team America on 04/01/2024 - 10:18

        Try calling. Apparently they decided to fulfill cancelled orders at the sales price

        • Schrodinger on 05/01/2024 - 03:21

          Thanks for the tip! I'll give it a try!

  • gamesdead on 13/12/2023 - 19:55

    Got a call confirming that they will be sending mine out tomorrow!

    • OzFrugie on 13/12/2023 - 22:42

      U never got the cancellation email all along?
      And they voluntarily called you to tell you it's coming? How??

      • gamesdead on 13/12/2023 - 22:58

        Nevermind, just got a cancellation email. Not sure why they would ask me if I still wanted it only to cancelling it later via email

  • Chauzy on 14/12/2023 - 10:18

    The customer service reps keep saying they don't know why, and they'll help, but the emails keep coming in saying otherwise. Ultimately have accepted it is cancelled and they won't do crap about it despite being in stock locally everywhere.

  • ozvictor on 14/12/2023 - 12:07

    Received the cancellation email last week but refund has still come through. Order status still pending, already bought the upgraded Genius X, how do we get our money back ?

    • Chauzy on 16/12/2023 - 08:44

      The money for me came back within 2-3 days of the email.

  • Chauzy on 16/12/2023 - 08:45

    I called Customer Service and sent emails to them, I received a phone call yesterday after my order already being cancelled, and refunded in full, saying that they have confirmed with Oral B they will have more stock, and will honor the price, but the delivery won't be until January some time. Hopefully they offered the same to others.

    • driew on 18/12/2023 - 02:04

      Something similar happened to me. Got an email saying it would be refunded. Waited the five days and no refund. Got a call from Oral B and they asked if I still wanted it. Told them yes even though it wouldn't arrive until January. I don't need it urgently so I'm pretty content to wait.

  • Edeena on 21/12/2023 - 19:49

    Just received dispatch email with Auspost tracking number from CW! Ordered on CW's eBay store.

    • OzFrugie on 22/12/2023 - 18:02

      $68 ? Did u get cancellation email before?

      • Edeena on 22/12/2023 - 19:14

        Yeah, it was $68.99 on their eBay as well (+$10 shipping). Got cancellation email but never got the refund. They called me last week but I missed the call, didn't bother calling back and got dispatch email yesterday. Tracking shows it was sent from Melbourne, already reached Sydney today so might receive it tomorrow.

        • OzFrugie on 22/12/2023 - 23:12

          damn you are lucky! nice one

  • Team America on 04/01/2024 - 10:14

    These are back in stock!

    If your order got cancelled please call chemist warehouse and you can get one delivered at the black friday price.

    • blehgg on 04/01/2024 - 17:04

      I called… they said can't do at old price.

      annoyed - any chance you can PM me your order number? :)

    • Schrodinger on 05/01/2024 - 03:22

      PM me too if possible. Did they get to you initially or did you reach them out once they were back in stock?

    • ozvictor on 08/01/2024 - 13:54

      I called them and spoke to 2 different agents, they are really rude and would not honor the previous price. I asked to speak to a manager then they disconnected my call, worst customer service ever

  • ozvictor on 06/01/2024 - 15:33

    My order still pending in my order status but nothing from chemist warehouse, did receive the cancellation email before but no refund, will they send me the item since it’s back in stock ?

  • StephenCurry on 07/01/2024 - 11:33

    If anyone has an unwanted order could you PM me the order number plz? Sadly missed the deal because of the driving license test on that day LOL. And really in need of an electric tooth brush to replace my cheap manual one! Thanks in advance!

    • JHoliday on 07/01/2024 - 15:14

      Where are you located?

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