What companies provide the best customer service for you, personally?

Just thought I'd lighten it up a bit with positive experiences with companies.

Mine:

EB games. They always seem to do right by me (save trying to get me to sign up for their magazine everytime I walk through the door).

They've given me the sale price on items when they didn't have to, advised me to wait a couple of days before buying an Xbox (in this particular case) because the deal included a new game and their online store is as customer-focused - they gave me free postage after I paid, refunding me the balance, basically because I said I didn't realise there was a code for it and also had no issue refunding me a couple of dollars because the sticker on the game was cheaper than the price I paid.

A good store which values its customer-base and obviously run by video game enthusiasts, not clueless guys who don't know what they're selling.

Also, their return policy is great and pretty hassle-less.

A happy-chappy, here.

Comments

  • Lowest means best:
    1 Myer
    3 Toys R Us
    5 Woolworhts
    6 Coles
    50 Aldi
    100 Auspost

  • +1

    1: Icebreaker
    2: Burton
    3: Northface
    1,000,000: Oakley

  • +3

    obviously MSY ! Master of service! Making me queue up every time i go into their stores!

    • can't be any worse than an australia post office

      • +1

        yeah but Aust Post are a quasi govt. organisation who have a monopoly on their service

        compare to the rta or ato or any other organisation owned by the gov

      • +1

        I like my Auspost office. Sure there's queues (usually old people paying their bloody bills). The staff are friendly and they all know me as I do way too much online shopping.

        • Not many people have issues with the staff at Australia post they can put a face to, it's the stupid posties and their petty shit that most take issue with

  • Pccasegear. Bought a heap of stuff from them, everything has always turned up very quickly (within a day or two) and well packaged. Never had to return anything, but been excellent service so far.

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