Hey all
My eSIM port is stuck in purgatory
The number ported but no luck with the esim activation
No option online to send it to a replacement physical sim
The support were useless
Anyway - if I get a Telstra or Optus sim can I port without a verification code text back?
Thanks guys
*update: called back Monday morning, they generated a new e-sim and its fixed the issue
Wow I port around a lot on my spare phone/number - if this is an issue maybe I'll stick to physical sims.
This is my first experience where it’s totally stuffed up, and Lebaras support is non existent lol
They fixed it this morning, was a half hour wait but they generated a new e-sim, it seems to be fine now. They claimed yesterday their system was down
Kogan ported without my verification. My boost expired and their one required a 'respond yes' or something like that and I couldnt do it, but it ported anyway.
The only way around it is to go to a store and get them to override
https://www.acma.gov.au/port-customers-phone-number