Is anyone else having Ubank problems?
I’ve got an old 86400 rebranded account, only ever used the app.
Instead of automatically logging in with TouchID, it’s asking for passcode then the next page is stuck at Use TouchID? Page.
Ubank website then gives error message when attempting to contact them.
I’ve updated app
Deleted app and re-downloaded
Go through the process and get stuck at same page
Any suggestions?
Thanks
I’m on the phone to the useless call centre, they can’t figure it out
I just checked and you’re not a UBank customer
They are with me bank, not u bank.
Eventually got it sorted out with the call centre.
Overseas call centre but got through straight away without being on hold so was pretty impressed
What was the problem?
Poor English - same call centre crew as tangerine.
What was the problem?
Just between me and you… Account was with me bank, not u bank…
Ubank don’t have an overseas call centre
While we discussing ubank. This is pretty bad.
https://www.news.com.au/finance/business/banking/melbourne-m…
Messages for $0 transaction??
News.com.au is pretty bad indeed
ubank did nothing wrong here?
The victim provided their OTPs to the fraudster?
Logged on fine just now, app on iPhone, might be just your end.
Website works fine here too.
Try on and off WiFi and with or without a VPN.