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Absolutely and plenty of banks are doing the same thing using companies like biocatch

Ubank don’t have an overseas call centre

Had a 10% target, got about 8% last financial year, for this year onwards they’ve just increased our pay by 10% and no more bonus.

What would a QR code do that checking your account for the money wouldn’t cover?

It’s to protect from scams and fraud St George can also hold payments up to 30 hours, it’s not for every first time transfer though, it…

Why are you emailing to AFCA? This is a waste of their time, they can’t do anything until you’ve gone through the bank’s IDR process

That seems extremely reasonable tbh. Assuming this will be an unpopular opinion but stands to reason they would need a significant card…

And if they don’t return it?

OP contacting the bank will do nothing, the company that sent the money needs to initiate the process

If the money isn’t in the account how do you expect them to do that?

The branch won’t be able to help, the intended recipient of a payment is entirely irrelevant to their process. If the employer goes they…

If the money is not in the receiving account anymore which is quite possible, what should the bank do differently?

The bank has done nothing wrong

Wage payments will be part of a batch and not get this, they may also not bank with CBA

They’re clearly both at fault, the employer didn’t pay to the account that they were provided

It’s much higher than that, I’ve seen plenty of 5 figure Osko payments with CBA.

You can now select travel dates on the app

What banks use DOB as sole identity?

A lot of transactions are held, but there are so many complaints about banks that regularly do this

Always a good sign when first piece of advice is to lie

Welcome aboard!