Coles Prepaid Mastercard Keeps Getting Declined

Tried using my coles prepaid mastercard at various merchants, a few days after i bought it from the recent deal

Card keeps getting declined

Tried to check the balance online but it says system error

Anyone else have the same problem?

Comments

  • +9

    @mapax

    • +8

      ADAGCHS

  • +2

    What happens when you try to check the balance at the phone number listed on the back of the gift card?

    • +6

      It says to ask on Australia's number 1 bargain website.

      • +1

        Haha, if Australia’s number 1 bargain website is required to provide the answer…


        The likely answer is that OP’s gift card has been blocked, and if true, OP needs to call the gift card operator (InComm, whose support number is on the back of the gift card) to resolve that.

        The reason I suggested trying to check the balance over the phone is that if OP uses the automated balance check service and the response is “there is an issue with your gift card”, it indicates InComm has probably blocked the gift card.

    • Phone number? Isn't that the card number?

      • +2

        0118 999 881 999 119 725… 3

        • +1

          You're on fire tonight.

          • @miwahni: Fire! Exclamation mark.
            Fire! Exclamation mark.

            Looking for to hearing from you.

            Sincerely,
            Moss

  • +4

    What's the card number? I can check for u

    • +4

      You will also need the pin code

  • I get the system error when checking via laptop but it works on my fone

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