From 1st February 2025 the AMP Saver replaces the $1000 deposit requirement that could be easily met by moving funds between the Saver & Access accounts.
"Instead of the current requirement to deposit $1,000 or more each month, you’ll just need to grow your account balance by $250 or more each month."
Full details at https://www.amp.com.au/amp-saver-changes
The only benefit associated with this change, for those not making withdrawals to pay for living expenses and able to increase the balance (on top of interest earned), is that the upper limit for earning the bonus has increased to $500K.
AMP Saver with an interest rate of 5.20%, was favoured over other saving accounts because of not having to increase the balance each month. Not any more.
At a time when everyone is doing it tough, and "feeling the strain" in the AMP owns words in an unrelated Facebook post, AMP is counting on more savers failing to meet the bonus criteria.
It is all about greed and maximising profits. Nothing about customer care.
I got another response from ING Customers Complaints rejecting my case & again asking to contact the AFCA - in every reply they inadvertedly provide evidence that my claim is correct - :)
I did give a lengthy reply but in summary what proves my case is stated below -:)
In your latest response you stated that "the (January) nominated account for the Savings Maximiser bonus interest was changed (to Maximiser 3) through online banking on 01/01/2025".
Nothing else is necessary to confirm the basis of my complaint.
I did not nominate Maximiser 3 for January on January 1st (not possible). I correctly nominated Maximiser 2 for January on December 1st. The January nomination can only be done in December.