Hi, yesterday Menulog had 2 for the price of 1 deals.
I realised that they charged full price when I had a look at the receipt.
I contacted Menulog support, and they told me to contact the restaurant.
I told support that I ordered via Menulog, not via the restaurant.
Same answer, we cannot do anything.
The restaurant had a simple but visible banner which says 2 for the price of one. Cheapest item free.
Did you screenshot it?
Yes. I managed to find a contact us option online.
I will post an update once I hear back from them.
2 for 1 on what though? I’ve seen that in uber eats, go to the restaurant and it’s only available on cans of coke or spring rolls.
Sometimes they also need you to enter a coupon code.
All tactics to trick people into paying full price.
What price was shown when you were checking out?
Yes for eg doordash shows discounted price before payment. I assume uber too?
Where is the bargain?
On the pizza…
With anchivies…. NO way….
Egg is okay.
We cannot do anything
Hi,
What are you hoping to achieve?
There’s no question in your post, it comes across as a whinge/vent.
whinge/vent as menulog didn't jump as they wanted.
Yesterday Menulog had a 2 for the price of 1 deals.
Yeah you gotta watch those deals to make sure they apply. Normally some fine print that you didn't meet.
Did the deal require a coupon code to be put in?
Did Menulog advertise this 2-for-1, or was it the restaurant?
ok
What was the price at the checkout screen? I haven't seen this promo before but sounds like you had ineligible items so ended up paying full price.
would've been two of the same items, not 2 different ones
sounds like you didn't look closely and now blaming someone else?