Hey all, just looking for a bit of advice.
The other day my partner was getting out of the car. She checked the rear-view mirror, saw nothing coming, and got out fully. Just as she stood up, a car came around the corner heading towards her. There wasn’t much room to move, so she kind of "sucked her gut in" and pulled the door in towards herself. The driver clipped the door—nearly hit my partner—and ended up bending the door right around so it hit the front of our car.
The driver stopped and came out all frantic, saying the sun was in her eyes and she couldn’t see. They swapped details (well, the lady gave the bare minimum—just a phone number), and that was that. Now our door won’t close properly without pushing it down from the outside, and the window won’t go all the way down either.
Now the insurance part:
We’re only covered for third party. The other driver claimed it was our fault, and both insurers (RACT for her, AAMI for us) have sided with her. They’re saying my partner “created a hazard” by getting out of the car Reference, so there’s no point trying to dispute it.
We’ve tried calling and texting the other driver to talk it through, but she’s gone radio silent for three days now.
So here’s the question:
There’s no actual evidence, she admitted she couldn’t see, and my partner was almost taken out—has anyone had any luck disputing something like this? Or should we just cop the excess and higher premium?
@Muppet Detector: Finally you admit it. Its what ive been saying in virtually every post in this thread.