Can't Book Trainlink Trip with NSW TrainLink Discovery Pass - Anybody Else?

LBergaChatting on 09/08/2025 - 11:29

I just purchased a 180 day Discovery Pass through the NSW TrainLink site and when going to book my first trip I just can't, the site gives me an error saying "Something went wrong. Unable to redirect you to the payments page. Please try again" whilst showing a total of $0 as payment.

I've tried on multiple computers and get the same issue. Even funnier is that when trying to select the trip again the time now shows a price instead of 0. I hope I haven't misunderstood the T&C's of the Pass but I can't see anything about this.

I know it's also a new system they've had recently, and after using it i'm guessing my issue is mainly that their site is horrible?

Has anyone else had this same issue?

Travel

Comments

  • jv on 09/08/2025 - 12:47
    -3

    Book online
    Search for your departure location, destination, and travel dates.
    Select concession or pass type 'Discovery Pass.'
    Enter your Discovery Pass ID and family name.
    Choose a trip that suits you.

    • BergaChatting on 09/08/2025 - 13:25
      +1

      Yeah so I’ve done all that bit “valid pass” message and all, it’s just the final step before where you usually go to pay that the site gives me an error message

  • sharkyoz on 09/08/2025 - 17:25

    I usually ring and book my journies rather than doing them online.
    Try that and see if it works.
    GL

Login or Join to leave a comment
Login Join