Finally offer for those whose membership has not lapsed yet.
Targeted offer via email for accounts that has turned off autorenewal. Reactivate for $20, find the personal code in your email.
To cancel an existing subscription and turn off Auto-Renew, visit https://my.onepass.com.au/account/subscription-management.
I went to check if mine was set to 'auto-renew' and it was, so I hit 'cancel' (even though mine doesn't run out until December). It immediately came up with a "Would you like to renew for $20 instead?" popup, which I clicked yes on. Now it says 'your plan will renew in December for $20' basically, on my account info.
Thanks for the heads up OP!
Honestly, OnePass has been so bloody handy. I love that I can get free delivery on even the smallest orders from Kmart and Officeworks.
And the 365-day return policy is a great peace of mind benefit.
It would be worth it for $40 but I probably would second-guess myself on renewing. For $20 I literally can't afford not to…
And a pro tip… you can order a bag of soil from Bunnings and it fits in the delivery parameters, which I think is hilarious.
I've only ordered it when I genuinely needed it, but it's certainly a way to 'get your money's worth' on the OnePass membership…
Cheers OP.
Another data point:
If you're ineligible for the email, just try cancelling your current membership. I got the same $20 retention offer on the spot.
I only got offered 1 month free, maybe because I'm only paying month-to-month. Claimed it anyway. Will try again next month.
Sadly I didn't
Cancelled
No offer
Only email I got was a sorry to see you go
No offer here.
Cancelled, went through straight away.
Got given a 3 page survey, instead of an offer to renew at less than $40/year.
Just did it. Renewal was 23rd Sept and I got the same $20 retention offer.
If you didn't get the email because you had automatic renewal switched on, if you try and cancel the automatic renewal, you will get the same offer
I just cancelled my automatic renewal and it happily waved me goodbye, no offer. So YMMV
Damn really. They sent it to me. Was it a yearly one?
Aye was yearly…
same, just cancelled got sweet fk all!
Not sure… I cancelled and got the offer. I had 130 days left.
Me too
Canned
No offer
Only email was a sorry to see you go
got an email from target last night about the $20 deal, check your emails!
Did it just cancel from the end of your subscription, or did it cease immediately? I'm wondering if they hound you closer to your actual end date…
Same here, just cancelled and offered nothing.
How do you cancel automatic renewal?
Couldn't find the option anywhere on the account, all I have is either cancel membership or close account.
I went to start your plan and it gave me the option to renew 20$/year @Bargainz91
When you cancel membership it cancels auto renew. as your membership stays active till the date you have paid for.
Thanks 👍🏽
Thanks @gromit I went to cancel (which appear like it would cancel straight away - until the very end), but I was presented with a popup offer to halve the next membership cycle cost to $20. So I didn't even need to cancel auto-renew
FYI: the offer directed me to https://my.onepass.com.au/membership/apply-cancellation-offe… (which might have to be triggered from the Cancel flow). ¯\_(ツ)_/¯
Nice try thanks
Have me the message "couldn't apply offer"
Cancel membership is essentially cancelling auto renew as you will still keep your membership up until the end date of your subscription when you “cancel”
I’m in the same boat as above comment, how do I cancel auto renew?
Worked for me, thank you.
Thanks, would have missed the email if not for this. Not sure even at $20 if I get value out of it, but happy to take a gamble on it for another year at that price ($40 was a definite no go).
I just went to cancel my membership (renews in 75 days). Was given an offer for $20 for next year's membership. No email needed.
I cancelled mine, says renewal is $40/year.
Could not find switch off button for auto renew, phoned them, he sent me a code to renew at $20. - easy as.
They just let me cancel. No offer. So I did.
Same for me :(
Thanks OP🙏. Got the $20 renewal offer upon cancellation. Happy as I use it often! Currently fixing up my home DIY, no more trips to Bunnings hooray.
Thanks op
I cancelled my membership two months ago, but when I logged in today after seeing this post, it was showing up for me as well.
For anybody not getting the renewal $20 offer (like me) the option to buy another year for 4000 Flybuys (which is $20) in the store worked for me. You get emailed a code you can apply to $0 your upcoming renewal fee.
Redeem 4,000 Flybuys Points for 1-Year OnePass Membership @ Flybuys
https://www.ozbargain.com.au/node/922191
Thanks OP🙏. Got the $20 renewal offer during cancellation. Was due to renew in 62 days.
Had three days left just now.
Clicked to cancel Auto Renew.
Instantly got offered $20 instead of $40 for next year.
We hate goodbyes. Here’s a reason to stay:
Get $20 off your next year.
You'll get this promotional discount when your membership renews on 4 Sept 2025. $40 per year thereafter.
Claim offer
worked for me thanks guys this is very handy to have.
Thanks,
I already had the auto renewal at 20/year when I went to cancel.
So if you're cancelling - check the current renewal amount before cancelling and see if you'd ready gotten 20/year from a previous offer.
Just get the one using flybuys 4000 redeem option.
I am not sure if this is worth it?
Yay thank you. 132 days to renewal. Went to cancel and received $20 offer
I cancelled my auto renew a week ago and haven’t got this email tried joining again and cancelling didn’t get discounted offer 🤷♀️
ahh just cancelled my membership now… I'll le tyou know if i get any emails.. thanks for the heads up!
its worth $20, but not $40.
Cancelled this morning (still had over 250 days left) and just got an email with a code for a $20 renew. So even if you don't get the code straight away, seems like you may get it down the line,
Took two days after cancellation to receive $20 renewal email
Thank you. It's handy so I don't need to run around in Bunnings (and end up buying much more than planned). Although often the items are just left downstairs outside the apartment building, luckily I live with honest neighbours who don't bother with stray packages on the ground.
Thanks. Got the email the day after I cancelled.
I have no luck cancelling and getting the $20 renewal. I will see what I can get on black friday.
Finally had this show up today after cancelling about 2/3 weeks ago
My Onepass membership had lapsed.
8 Sept got an email with a unique link that gave me $20 a year to rejoin. Did that and immediately cancelled membership so it wouldn't renew in a year.
18 Sept got an email with a unique code starting with UNARP… and instructions to reactivate the membership and apply the code.
Now I have 2 years at $20 a year locked in. Just need to remember to cancel again in 366 days!
My Onepass expires on 2 Nov. I just went to cancel the sub/autorenewal and was presented with "We hate goodbyes, here's a reason to stay" screen with $20 offer.
I noticed Onepass was promoting a half-price membership this month, and I was going to cancel and sign up under my wife's name, then saw this post, which worked for me. Thanks.
Cancelled.
Received no retention offer :(
Attemped to cancel and was offered the renewal for $20. Thanks op
got the email 30mins ago, was planning to wait until it lapsed later in the month but can now get it out the way