nbn 100/40 Internet Dilemma with Superloop

iNeed2Pee on 10/09/2025 - 19:25
Last edited 10/09/2025 - 20:23 by 1 other user

Hey everyone, long time no see.

Superloop have informed me that my 100/40 Black Friday promo I received from last year will apparently not be getting the upgrade to the 500/50.

Basically telling me to keep my promo code until November than switch…even though most plans will most likely be getting a better deal with a better speed..

My question is.

Would you just wait and see if in fact my plan does get the upgrade? (if that does not happen), would you wait until November incase a better Black Friday deal comes out for the speed or would you just trigger a new deal if the speed does not get updated in a week or so and churn and burn in November if something does come about?

I do not understand why in the hell the 100/40 plan would not even revert to a 500/50 plan but with Superloops horrible customer service, it probably makes sense.

Related Stores

Superloop

• 

  Far Cough on 10/09/2025 - 19:33

  just wait and see in a few days, then youre allowed to make a post about it

  • 

    iNeed2Pee on 10/09/2025 - 19:34

    -1

    I am getting in earlier.

    • 

      Far Cough on 10/09/2025 - 19:38

      +1

      ok ill stroke my crystal ball for you

      • 

        jv on 10/09/2025 - 22:39

        +3

        TMI

        • 

          Far Cough on 11/09/2025 - 08:19

          +1

          @jv: Too many iguanas?

• 

  brendanm on 10/09/2025 - 19:50

  Ditch superloop.

• 

  skid on 10/09/2025 - 20:16

  Is it only 100/20 that is getting upgraded to 500/50?

  • 

    Twix on 10/09/2025 - 20:22

    100/20 changes to 500/50.

    Some ISPs are moving nbn FTTP and HFC customers from 100/40 to 500/50, 100/40 to 250/100 or keeping you on 100/40 until you contact your ISP and change to a faster speed plan.

• 

  askbargain on 10/09/2025 - 20:22

  -1

  Everyone switched to Arctel. Keep up grandpa.

  • 

    iNeed2Pee on 10/09/2025 - 20:23

    -3

    I’ve been on the toilet lately.

    • 

      Far Cough on 10/09/2025 - 21:05

      How are the hemorrhoids?

• 

  Twix on 10/09/2025 - 20:33

  +1

  100/40 is excluded by nbn. Change to 500/50 with any ISP or Superloop whenever you want.

  • 

    bcarp on 10/09/2025 - 23:20

    +2

    That's right. It's not Superloop that's upgrading the speeds. It's NBNCo. Superloop & other retailers are just keeping the plans the same & the speeds will increase because of what NBNCo is doing. OP, your complaint should be to NBNCo for not choosing your particular plan for upgrading.

  • 

    jsb on 11/09/2025 - 22:44

    +1

    Some ISP's are taking a common sense approach and still upgrading 100/40 plans as well. I am with more on their CommBank offer and will be upgraded from 100/40 to 500/50

    • 

      Twix on 11/09/2025 - 22:47

      Superloop is upgrading 100/40 to 250/100 for nbn FTTP and HFC.

• 

  SmiTTy on 11/09/2025 - 07:57

  Plenty of nbn deals out there. You won't lose out by churning now and getting the upgrade while you're at it. I was also on that same black Friday deal but switched to dodo last month with topcashback's cashback offer

• 

  cameldownunder on 11/09/2025 - 10:34

  Switch every 6 month, and grab a N$ discount when possible

• 

  Doge on 12/09/2025 - 09:46

  I would just wait and see. I asked Superloop this morning and they said my 100/40 FTTP would be upgraded to 500/50. If it upgrades to 500/50 or 250/100 I'll be fine with that until churning around black friday.

• 

  MeesusEff on 12/09/2025 - 12:20

  Kinda weird how 100/20 is eligible but 100/40 isnt. You could just give your notice and sign up to another one on list that does free upgrades