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How does the credit work and how does direct import differ from local version?
Is Kogan iPhone 17 with $200 Credit a Good Deal?
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you sure no warranty? wouldnt ACCC require the retailer to provide some form of warranty?
kogan states there is "This product comes with a 1 Year Warranty".
its still some form of warranty.
where u getting your facts?
I just called apple and thy will cover 1 year warranty for iphones purchased from kogan.com.
representative will not commit if the ACL will extend this to 2 years warranty on apple products.
How's that for fact check?
i hate keyboard warriors who dont do any basic research and just type away!
thanks for letting us all know.
we are so much smarter now
$200 credit means you get to buy something worth that amount for free from Kogan. So, 10% off $2000 iphone is $200.
If you just want to buy outright, another option is buy 10% off gift cards to buy the phone.
any gc to buy with 10% off right now tho?
https://www.ozbargain.com.au/node/922643
https://www.ozbargain.com.au/node/923476
Buy the phone in JB Hi-Fi with Ultimate Him, Teens, and Kids gift cards for example. Otherwise buy discounted gift cards from other Ozbargainers.
appreciated mate!
IMO, yes, but only buy with 10% off gift cards
I jumped straight to Kogan but turns out a typical too good to be true deal.
Take from it what you want, from Kogan's iPhone 17 buy page:
Please make your selection carefully as we are unable to accept this product for refund or exchange if you simply change your mind or if you made an incorrect purchase.
Direct Import. We've negotiated a low price on this international version and it's covered by Kogan Guarantee
This product may contain warranty documents on or inside the packaging provided by the manufacturer of the product. Any such warranty is not given by Kogan.com, and is separate from the Kogan.com Customer Charter. Some warranties provided by manufacturers of imported goods may not apply in Australia. You should contact the manufacturer identified on the warranty document to determine whether or not the warranty applies to the goods in Australia and if so, how you should go about making a claim under such a warranty.
My order got delayed and today it got cancelled. In this whole process I got 10k worth of qantas points and $100 Kogan voucher.
Did anyone get their phone? Same thing happened to me as happened to TomGum.
My order didn't get cancelled and was meant to be dispatched on 31 Oct. I contacted them and they confirmed it was ready to be dispatched. Checked again 9pm on the day and expected dispatch date changed to 7 Nov and no notice whatsoever of the changes. Never again with Kogan. As a context, I ordered the Cosmic Orange Iphone 17 Pro 512GB right on pre-order night.
Just in case you wanted to see how Kogan runs their sales:
1/11/2025, 4:22 pm
Hi M,
Apologies for the inconvenience this matter has caused you.
Unfortunately, due to overwhelming demand, we are unable to supply your Apple iPhone 17 (256GB, Black) as originally expected.
An "Important Order Update" email has been sent to you previously.
I apologise for the inconvenience caused as a result of this.
To resolve this promptly for you, a refund will be issued to the original payment method.
The funds should be available within 5 business days, depending on your financial institution.
Please note: If you used an account credit or a gift card for any part of your order, you will receive a new credit for the same amount.
I sincerely apologise for this delay and the inconvenience it may cause.
Your patience and understanding are much appreciated.
If you require any further assistance, please let me know.
Kind regards,
Isgan Lord
Customer CareTo: Kogan.com
Sat, 1 Nov at 9:35 pm
Hi, thanks for the reply.
However, as mentioned, Kogan is still selling the iPhone 17. Why is it that I have been told Kogan can not sell me the iPhone 17?
I am a Kogan First member.
TthanksHi M,
Thanks for your response.
An email was sent to you on 31/10/2025 that we are unable to secure additional supply of iPhone 17 so a full refund has been arranged for your order which will be returned to your original payment method.
Please allow 3-5 business days for the funds to appear in your account.
Again, I am sorry for this delay and inconvenience.
Appreciate your patience and understanding on this matter.
For any other concerns, please feel free to contact us.
Kind regards,
Imelda
Customer CareTo: Kogan.com
Thu, 6 Nov at 5:45 pm
You state the iPhone 17 is not available on Kogan. Yet, they are here on Kogan for sale: https://www.kogan.com/au/buy/apple-iphone-17-256gb-black-app…
Can I buy it please?6/11/2025, 6:43 pm
Hi M,
Thanks for your email.
That was on presale when you placed the order for iphone 17 and the warehouse has sent you an email on 31/10/2025 saying they have been working hard to secure additional supply of this product however, it has not been possible.
A full refund has been arranged for your order and was returned to your original payment method.
Again, I am really sorry for the inconvenience it has caused you.
Please let us know for any other concerns.
We're always happy to help.
Kind regards,
Imelda
Customer CareTo: Kogan.com
Thu, 6 Nov at 6:56 pm
So if I order an iPhone through Kogan now I will get an email saying the iPhone 17 is not available?7/11/2025, 4:47 pm
Hi M,
Thanks for your response.
If you order iPhone 17 now, its estimated dispatch date will be on 24/11/2025.
Hope this helps!
For any other concerns, please feel free to contact us.Kogan, you are a crazy store!
No warranty