TCB - AliExpress Purchases Not Tracked Unless a Claim Is Raised

Seem to be having issues with tracking of aliexpress purchases recently - a couple fell through the cracks, CBF'd because of small amounts, but getting out of hand now.

Anyone noticed anything similar?

Related Stores

TopCashback AU
TopCashback AU
AliExpress
AliExpress
Marketplace

Comments

  • +2

    Yes

  • -1

    but getting out of hand now.

    all the cashback sites are out of hand, scamming us

  • +5

    ADACBHS

  • +3

    Had the same experience last month. Earlier there used to be no issues whatsoever with tracking in TCB but of late none of my transactions are getting tracked.

    • By any chance are you using iOS 26 and if so when did you update?

      • Nope I did all the transactions on PC

  • +1

    I've been experiencing tracking issues since last month as well, but only with certain retailers, e.g. CW.

    • +1

      I reached out to TIghtarse and he believes it is a router issue (happens on home desktop) , as Trivago and eBay work fine. He has suggested using my phone tethered to home computer which is PITFA but I'll give it a go. I have 3 claims submitted now for CW.

      • Thanks. Weird though because CW used to track fine for me with everything being the same.

  • Bought from Ali last year through TCB and it didn't track, had to raise a claim. Same with buying from Ali through shopback and cashrewards. I think Aliexpress has not been tracking properly for a few years as everything else has tracked for me.

  • No problem with TCB, had all of my Aliexpress purchases (20 or so) tracked over the last 2months.

  • Only way is to put in a claim/request and get help sorting it out.

    Interestingly I haven't had any issues with tracking myself for AE, but as with all cashback providers - it's just hit and miss.

  • I’ve made 2 orders on Ali using TCB, and both were tracked fine (on iPhone). Both transactions were about $50 AUD total each

  • +1

    I do all my AliExpress orders from TCB app to AliExpress app and it works every time when the product is affiliated. I've had $200 worth of AliExpress cashback paid out last week from early August.

    • That’s how I do it, on an iPad. It used to work fine, but none of my AliExpress sept & oct purchases tracked. Something has changed

      • By any chance are you using iOS 26 and if so when did you update?

        • iPadOS 18.6.2, released 18 Aug 2025. iPad auto updated to it, not sure when

  • I haven't had any issues with AliExpress and TCB. 17 orders in the past month all tracked. I just use Chrome. No ad blockers or vpns or piholes or anything.

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