WA - fresh carpet cleaning, anyone able to contact them?

I bought a scoopon for carpet cleaning seeing as we are moving out of our house in 10 days. I have sent 3 emails to the company, left 2 messages and called at other times and the message bank has been full. I really need the carpets cleaned before we move out…

Has anyone else been able to contact them?
Should I be able to get a refund if the carpet cleaning isn't done when I want due to them not responding?

http://scoopon.com.au/deals/35531/mobile-professional-carpet…

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closed Comments

  • +1

    Just ask Scoopon for a refund. Moving is stressful enough wihout having to worry about whether you're going to be able to get hold of them in time

    • I have contacted to ask for a refund - we will have to see what happens!

  • +1

    Cleaning, carpet cleaning, handyman services, car repair.

    None of the above should be on group buy vouchers. You are asking for trouble.

    • Really? I didn't think it would be an issue…

      • It most definitely is. With all of those provider types. Have a think about it and review the thread in this forum.

  • -2

    Hi there,
    Carpet cleaning is such an expensive story. Companies charged me $300 and more until I discovered Britex.
    You can go to your next super market or bunnings and hire one for 24h for only $40 plus. Just buy the cleaning solutions and you are ready to go.
    I will never wait again for a guy who is supposed to clean my carpets and then doesn't come.

    So check your nearest stockist on their website www.britex.com and hire one.

    • This doesn't read like spam at all…

  • Hey Guys,

    My name is Mitchell and I'm the new Online & Social Media rep for Scoopon.

    If you have any inquiries regarding Scoopon deals, vouchers or orders just let me know and I'll be more than happy to look into it for you.

    Alternatively, you can submit a help request via our Help Centre by clicking on the following link:

    https://helpcentre.scoopon.com.au/home

    Thanks

    Mitchell - Team Scoopon

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