bogrolls » user profile

2
Member Since 18/03/2014
Last Seen 16 hours 56 min
Location NSW

Recent Activities

TGG processed the refund I think. As it happens Samsung called me today asking if I’d like to Swap it for the new 2019 model, I said well...
24/04/2019 - 14:14
I received my refund yesterday at approx 230 PM, 12 days after notifying TGG of the major fault. Time and effort wise not a good result,...
24/04/2019 - 06:33
I’ve thrown it out to Samsung to see if they’ll offer me some kind of deal given all the crap they put me through with a cheap TV or...
19/04/2019 - 13:09
Can confirm connecting to a VPN endpoint in Sydney actually shows the TV's.
19/04/2019 - 10:32
I'm still a bit lost with this, does anyone see any tv's when they use this search link ?...
19/04/2019 - 09:19
Yeah i was totally thrown by this too. I can press others links and see the TV's but there is no way i can find them myself. Searched and...
19/04/2019 - 07:04
I hope for your sake you don’t go through what I did.
19/04/2019 - 06:21
It was the east Maitland good guys, I thought I’d already mentioned it. On the refund I don’t wish to misrepresent what happened in any...
19/04/2019 - 06:19
Yeah TV returned to store for refund this arvo. Refund won’t be processed until store get rma number from Samsung but for now I don’t...
18/04/2019 - 19:20
Interesting, hopefully they include mandatory guidelines on DOA replacement but who knows.
18/04/2019 - 16:10
Gday, For me yes, I have no desire to deal with this retailer in the future and as such the refund was the choice I made. Maybe not for...
18/04/2019 - 16:08
Technicians came and said the panel is faulty, not my fault. Taking it back now for a refund (will be processed on Tuesday) and will...
18/04/2019 - 13:55
Yeah I can’t imagine any company could be overjoyed about it, I guess so much whinging goes on the net that people become used to seeing...
18/04/2019 - 13:02
https://www.ozbargain.com.au/node/450360 It might be worth noting that specifically the store had an issue with Samsung processes and said...
18/04/2019 - 12:25
Gday, A few things : Good Guys head office was also contacted who did nothing other than refer the Customer back to the store and this big...
18/04/2019 - 12:10
UPDATE: old mate from the TV repair shop is rolling over at 130PM to assess it, I don't have to provide any repair forms or anything of the...
18/04/2019 - 11:25
Gday, Thanks for your response. I agree with what you've written, it's tough to think that this is my fault but I definitely do accept that...
18/04/2019 - 11:23
I agree with this besides the bit where I've had to do battle for a week with Samsung. If TGG process was to call old mate the technician...
18/04/2019 - 11:11
Word for the wise: Don't buy Samsung goods from the Good Guys. The DOA policy is a complete joke....
18/04/2019 - 09:51
Don't do it. https://www.ozbargain.com.au/node/450360?page=2#comment-7177744
18/04/2019 - 09:50
You might be right but the only regional people involved so far have been TGG from what I know. Who knows, I’ve been beyond patient and...
18/04/2019 - 08:31
Just because I was bored. TLDR ? 10 day old tv did this https://1drv.ms/u/s!AtqX8viwTlTfjRAKp9mMkT03zJ2C 7 days later still trying to get a...
18/04/2019 - 07:18
Righteo thanks, VOC said all I needed was the invoice and that it will be assessed so no need for this form I guess. Im a bit lost why the...
18/04/2019 - 05:23
It’s a bloody repair consent form. Says they have the right to use refurbished parts and so on and that I need to sign it and hand it to...
17/04/2019 - 20:46
Whatever broken relationship TGG have with Samsung needs to be repaired or TGG should just stop selling Samsung products to their...
17/04/2019 - 20:37
Yes I did log a complaint with fair trading, goodguys said they have offered me the remedy of Samsung assessing it though. Honestly they...
17/04/2019 - 20:10
So I just received an email saying I had to have this signed and presented to the technician for them to assess my TV....
17/04/2019 - 19:18
I brought it to their attention myself on Twitter I think too. I guess I’m a lost cause or just not worth the time. It’s been a total...
17/04/2019 - 18:50