bogrolls » user profile

2
Member Since 18/03/2014
Last Seen 16 hours 56 min
Location NSW

Recent Activities

bogrolls replied to  echineon on 10 Day Old Samsung 65" Nu8000 TV Developed Major Issue. Goodguys Won't Refund or Replace, Say Samsung must inspect/repair it
TGG processed the refund I think. As it happens Samsung called me today asking if I’d like to Swap it for the new 2019 model, I said well...
24/04/2019 - 14:14
bogrolls commented on 10 Day Old Samsung 65" Nu8000 TV Developed Major Issue. Goodguys Won't Refund or Replace, Say Samsung must inspect/repair it
I received my refund yesterday at approx 230 PM, 12 days after notifying TGG of the major fault. Time and effort wise not a good result,...
24/04/2019 - 06:33
bogrolls replied to  gimme on 10 Day Old Samsung 65" Nu8000 TV Developed Major Issue. Goodguys Won't Refund or Replace, Say Samsung must inspect/repair it
I’ve thrown it out to Samsung to see if they’ll offer me some kind of deal given all the crap they put me through with a cheap TV or...
19/04/2019 - 13:09
bogrolls replied to  bogrolls on 20% off Everything @ Bing Lee eBay
Can confirm connecting to a VPN endpoint in Sydney actually shows the TV's.
19/04/2019 - 10:32
bogrolls commented on 20% off Everything @ Bing Lee eBay
I'm still a bit lost with this, does anyone see any tv's when they use this search link ?...
19/04/2019 - 09:19
bogrolls replied to  RoosterBooster on 20% off Everything @ Bing Lee eBay
Yeah i was totally thrown by this too. I can press others links and see the TV's but there is no way i can find them myself. Searched and...
19/04/2019 - 07:04
bogrolls replied to  sillywalks on The Good Guys - 10% off Ticketed Prices
I hope for your sake you don’t go through what I did.
19/04/2019 - 06:21
bogrolls replied to  ufoninja on 10 Day Old Samsung 65" Nu8000 TV Developed Major Issue. Goodguys Won't Refund or Replace, Say Samsung must inspect/repair it
It was the east Maitland good guys, I thought I’d already mentioned it. On the refund I don’t wish to misrepresent what happened in any...
19/04/2019 - 06:19
bogrolls commented on 10 Day Old Samsung 65" Nu8000 TV Developed Major Issue. Goodguys Won't Refund or Replace, Say Samsung must inspect/repair it
Yeah TV returned to store for refund this arvo. Refund won’t be processed until store get rma number from Samsung but for now I don’t...
18/04/2019 - 19:20
bogrolls commented on 10 Day Old Samsung 65" Nu8000 TV Developed Major Issue. Goodguys Won't Refund or Replace, Say Samsung must inspect/repair it
Interesting, hopefully they include mandatory guidelines on DOA replacement but who knows.
18/04/2019 - 16:10
bogrolls replied to  berger on 10 Day Old Samsung 65" Nu8000 TV Developed Major Issue. Goodguys Won't Refund or Replace, Say Samsung must inspect/repair it
Gday, For me yes, I have no desire to deal with this retailer in the future and as such the refund was the choice I made. Maybe not for...
18/04/2019 - 16:08
bogrolls commented on 10 Day Old Samsung 65" Nu8000 TV Developed Major Issue. Goodguys Won't Refund or Replace, Say Samsung must inspect/repair it
Technicians came and said the panel is faulty, not my fault. Taking it back now for a refund (will be processed on Tuesday) and will...
18/04/2019 - 13:55
bogrolls replied to  spuderump on 10 Day Old Samsung 65" Nu8000 TV Developed Major Issue. Goodguys Won't Refund or Replace, Say Samsung must inspect/repair it
Yeah I can’t imagine any company could be overjoyed about it, I guess so much whinging goes on the net that people become used to seeing...
18/04/2019 - 13:02
bogrolls replied to  danz207 on The Good Guys - 10% off Ticketed Prices
https://www.ozbargain.com.au/node/450360 It might be worth noting that specifically the store had an issue with Samsung processes and said...
18/04/2019 - 12:25
bogrolls replied to  MasterScythe on The Good Guys - 10% off Ticketed Prices
Gday, A few things : Good Guys head office was also contacted who did nothing other than refer the Customer back to the store and this big...
18/04/2019 - 12:10
bogrolls commented on 10 Day Old Samsung 65" Nu8000 TV Developed Major Issue. Goodguys Won't Refund or Replace, Say Samsung must inspect/repair it
UPDATE: old mate from the TV repair shop is rolling over at 130PM to assess it, I don't have to provide any repair forms or anything of the...
18/04/2019 - 11:25
bogrolls replied to  Roman Sandstorm on 10 Day Old Samsung 65" Nu8000 TV Developed Major Issue. Goodguys Won't Refund or Replace, Say Samsung must inspect/repair it
Gday, Thanks for your response. I agree with what you've written, it's tough to think that this is my fault but I definitely do accept that...
18/04/2019 - 11:23
bogrolls replied to  solidussnake on The Good Guys - 10% off Ticketed Prices
I agree with this besides the bit where I've had to do battle for a week with Samsung. If TGG process was to call old mate the technician...
18/04/2019 - 11:11
bogrolls commented on The Good Guys - 10% off Ticketed Prices
Word for the wise: Don't buy Samsung goods from the Good Guys. The DOA policy is a complete joke....
18/04/2019 - 09:51
bogrolls replied to  driveahardbargain on The Good Guys - 10% off Ticketed Prices
Don't do it. https://www.ozbargain.com.au/node/450360?page=2#comment-7177744
18/04/2019 - 09:50
bogrolls replied to  gimme on 10 Day Old Samsung 65" Nu8000 TV Developed Major Issue. Goodguys Won't Refund or Replace, Say Samsung must inspect/repair it
You might be right but the only regional people involved so far have been TGG from what I know. Who knows, I’ve been beyond patient and...
18/04/2019 - 08:31
bogrolls commented on 10 Day Old Samsung 65" Nu8000 TV Developed Major Issue. Goodguys Won't Refund or Replace, Say Samsung must inspect/repair it
Just because I was bored. TLDR ? 10 day old tv did this https://1drv.ms/u/s!AtqX8viwTlTfjRAKp9mMkT03zJ2C 7 days later still trying to get a...
18/04/2019 - 07:18
bogrolls replied to  Maxdax on 10 Day Old Samsung 65" Nu8000 TV Developed Major Issue. Goodguys Won't Refund or Replace, Say Samsung must inspect/repair it
Righteo thanks, VOC said all I needed was the invoice and that it will be assessed so no need for this form I guess. Im a bit lost why the...
18/04/2019 - 05:23
bogrolls replied to  Jawanzar on 10 Day Old Samsung 65" Nu8000 TV Developed Major Issue. Goodguys Won't Refund or Replace, Say Samsung must inspect/repair it
It’s a bloody repair consent form. Says they have the right to use refurbished parts and so on and that I need to sign it and hand it to...
17/04/2019 - 20:46
bogrolls replied to  pulpfiction on 10 Day Old Samsung 65" Nu8000 TV Developed Major Issue. Goodguys Won't Refund or Replace, Say Samsung must inspect/repair it
Whatever broken relationship TGG have with Samsung needs to be repaired or TGG should just stop selling Samsung products to their...
17/04/2019 - 20:37
bogrolls replied to  whaleoilbeefhooked on 10 Day Old Samsung 65" Nu8000 TV Developed Major Issue. Goodguys Won't Refund or Replace, Say Samsung must inspect/repair it
Yes I did log a complaint with fair trading, goodguys said they have offered me the remedy of Samsung assessing it though. Honestly they...
17/04/2019 - 20:10
bogrolls commented on 10 Day Old Samsung 65" Nu8000 TV Developed Major Issue. Goodguys Won't Refund or Replace, Say Samsung must inspect/repair it
So I just received an email saying I had to have this signed and presented to the technician for them to assess my TV....
17/04/2019 - 19:18
bogrolls replied to  justinh93 on 10 Day Old Samsung 65" Nu8000 TV Developed Major Issue. Goodguys Won't Refund or Replace, Say Samsung must inspect/repair it
I brought it to their attention myself on Twitter I think too. I guess I’m a lost cause or just not worth the time. It’s been a total...
17/04/2019 - 18:50