LiamWithers » user profile

Hi there, Yes, that's correct, you'd need to get the VPN installed on your router instead (which can be a quite a pain for a large amount…

[@supabrudda](/comment/3586753/redir): As @michael_123 assumed, I was sleeping :). I've now responded to your PM and hope to get this all…

Hi there, Which website is the subscription with? I'll need to verify from this end to see what's available, as different sites perform…

Hi there, Have you taken a look at this tutorial: http://vpn.sh/tutorial-windows-7-openvpn If you're using Windows 10, please keep an eye…

Enjoy the service!

Thanks for the heads up! This has now been updated :).

Hi there, As mentioned by @triviums, our service doesn't work (for the most part) in China. Unfortunately they've placed our server behind…

As mentioned by @nonpop below, we provided information to our FixedRoute clients so that they could get refunded. Did you open a support…

Hi there, I'm Liam from VPN.sh - feel free to direct any questions you may have about our VPN service to me :). It's about time for me to…

If anybody has any questions, please feel free to direct them at me, as I'll be here to answer :).

Thanks for the comment :). Apologies for the delay that you had with your refund, support responses are now much quicker, but I'm glad to…

Thanks for the comment :). We're working hard to increase our reputation, as unfortunately there have been some issues in the past. Of…

Glad to hear that the service has been working as expected for you :).

That does seem very odd, and not usual at all. I can only assume that there is some networking issue between your ISP and our NL server. Do…

Could you please open a ticket so that we can check that everything is running smooth on your account? Our speeds are very competitive in…

I've specified twice in the original post that torrenting isn't supported, and all refunds have been processed. The support of the service…

Hey Trewq :) In Australia it's: AS9297, AS45177 and AS20473 In New Zealand it's: AS45177 IP's can be found at…

They do, good spot! It's £4/2 years :)

The service works for BBC iPlayer, and for many streaming services in the USA. Give it a shot, and if it doesn't work, open a ticket and…

It is indeed :)

Hey OzBargain, **Let's get the nitty gritty out of the way nice and early: We don't support torrenting or p2p. It's just not possible at…

Well of course some people are happy to set up their own VPN's, however with us you get a ton of worldwide locations for $5 per year,…

[@ozdesi](/comment/3025642/redir): Glad to hear that it's worked. I'll put the instructions in our knowledgebase so that it's easier for…

[@ozdesi](/comment/3025629/redir): That should allow the cancellation request to take place. Could you let me know the ticket ID, just so…

This is mentioned in the original post :).

[@supabrudda](/comment/3025548/redir): Glad to hear that the streaming speeds have been good for you. The speeds should have improved with…

[@steff](/comment/3025560/redir): Yeah, I understand that the customer support is lacking. It definitely needs some work, and I'm looking…

Hi there, We do not provide any DNS settings unfortunately. It's purely a VPN service. Thanks, Liam

Hi there, If you'd like to cancel your service, please go to "My Services" from within the client area. Click the green arrow next to your…

I've had this looked into, and believe that it is now resolved.