John Lam » user profile

Hi Pegaxs, appreciate your comment and again my apologies for this.

We apologies to pegaxs as well.

We thank you for your feedback and agree that this is an error on us, we will remove this code immediately.

Very disrespectful of you to suggest our people were fighting for cheap EV charging accessories. Let me say it again, in your unfounded…

We appreciate all your comments everyone. However it is very strange, we posted discount, people missed out or item run out of stock and…

10% Off Flash Sale one day event Site Wide for all order over $500 @ INCHARGEx. Need For Speed Bundle 7kW 32A Charger & 22kW Type 2 Cable -…

We offer 1 day 15% Off for INCHARGEx FlexSwap Gen2 Swappable Tails Portable EV Charger 10A 15A 32A Tails, this offer is to complement the…

We appreciate your comment. We just have to point out here that you have made multitude of assumptions about our business, about the…

We simply suggesting customer to manage their expectation when it comes to using IP54 device outside in the weather. But again, customers…

This one is even at a lower IP54 class for water resistant, an actual bad advice that give a wrong impression for potential EV owner. Do…

Customer said charger only been used in a garage in first email. Then said not near any water source in second email. Then said on a…

Here, all private info have been removed, only the conversation and damaged product photos and vid included:…

yes the whole shebang, how do I attach photos to this

:D , not intending to engage in any conflict lol

Customer abused product and said only used in garage nowhere near water source and when we open it to inspect it was soaking wet with water…

Understood, we were under the impression that these tags meet the requirements of type of products and were helpful to people, but thanks…

Hi Shiny1, appreciate your comment and yes we will do a special 1 day sale for the 15A when it is back in stock in about 3 weeks for…

15% Off Site-wide Sale 3 days Easter event for all items @ INCHARGEx. 32A 7kW 5 pin Single Phase Portable EV Charger - $323…

Hi Alikay, if you have 3 phase 5 pin 32A socket then simply connect all the 5 pins in the socket to make it 3 phases. When yoy plug the UMC…

Hi Anestitos, we currently dont make the 20amp 5 pin Tesla tail for the UMC Gen 2 due to low market demand. If possible, we do recommend…

Hi susu abis, we will be running a store wide discount event during the Easter period, more info will be sent out close to the event, hope…

Appreciate you eddyah 🙏

Hi IXXI, thanks for contacting us we currently don't have the adapter for the Gen 1 UMC unfortunately, we do have 22kW portable charger…

Hi hopper, appreciate your comment, we do offer similar product as well at a lower cost here…

2 Days event for Tesla Owners with 20% off 32A 5pin Single Phase Tesla UMC Adapter $176, this discount carries through to 2 bundles include…

Certainly, we will continue keeping tap on customer interest and have a sale event again in a couple of months. Thanks

Hi @evilredfin our next batch is currently in transit and will be available in less than 2 weeks. Hope this helps. Thanks

Did reply to you that several orbargainers requested us for a sale event again as they missed out last month. Hope this helps.

Thanks for your comment Pegaxs and very interesting take, would probably apply to all businesses that not doing original manufacturing, as…

Hi WatchNerd, we appreciate your comment however we do receive requests from multiple ozbargainers to run 15% deal again when they missed…