aminozcomau » user profile

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Member Since 11/12/2014
Last Seen 4 hours 54 min
Location Caringbah Australia
Website Website
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aminozcomau replied to roddo on Amino Z Hand Sanitiser 1L $19.95 ea + $5 Back in Store Credit ea (Free Delivery 4+ Units, Else $9.99) - More Available @ Amino Z
Not a problem Roddo, I'll get Vanessa onto this for you! * Jay
13/05/2020 - 09:01
aminozcomau replied to AMLagonda on Amino Z Hand Sanitiser 1L $19.95 ea + $5 Back in Store Credit ea (Free Delivery 4+ Units, Else $9.99) - More Available @ Amino Z
Nice thanks for the feedback AMLagonda! The good thing is this stuff will last a few years, so plenty of time to use it. Thanks again for...
08/05/2020 - 08:16
aminozcomau replied to chichi on Amino Z Hand Sanitiser 1L $19.95 ea + $5 Back in Store Credit ea (Free Delivery 4+ Units, Else $9.99) - More Available @ Amino Z
Thanks chichi. Not a problem, Vanessa will be able to get onto this for you shortly. * Jay
07/05/2020 - 16:03
aminozcomau replied to SAL12 on Amino Z Hand Sanitiser 1L $19.95 ea + $5 Back in Store Credit ea (Free Delivery 4+ Units, Else $9.99) - More Available @ Amino Z
Just an update, two refunds have been processed dated April 23rd and April 29th. Please double check your account and any issues please...
06/05/2020 - 16:53
aminozcomau replied to boostpak on Amino Z Hand Sanitiser 1L $19.95 ea + $5 Back in Store Credit ea (Free Delivery 4+ Units, Else $9.99) - More Available @ Amino Z
Ah ok thanks for reaching out so we can fix things up. Vanessa will get onto the PM for you! * Jay
06/05/2020 - 16:28
aminozcomau replied to SAL12 on Amino Z Hand Sanitiser 1L $19.95 ea + $5 Back in Store Credit ea (Free Delivery 4+ Units, Else $9.99) - More Available @ Amino Z
Hi SAL12 - I'll check in with the team on the status of the refund. In the order notes we have a log that it was processed days ago now,...
06/05/2020 - 16:27
aminozcomau replied to lMalfunctionl on Amino Z Hand Sanitiser 1L $19.95 ea + $5 Back in Store Credit ea (Free Delivery 4+ Units, Else $9.99) - More Available @ Amino Z
Yes that's probably as expected. There are no additional ingredients (as per the TGA requirements - they do not allow the addition of...
06/05/2020 - 07:43
aminozcomau replied to Alan Laz on Amino Z Hand Sanitiser 1L $19.95 ea + $5 Back in Store Credit ea (Free Delivery 4+ Units, Else $9.99) - More Available @ Amino Z
Great! Sorry I cannot be of help here since we formulated this as per the TGA guidelines and I'm no chemist, so I am unsure how adding...
05/05/2020 - 16:48
aminozcomau replied to Alexander420 on Amino Z Hand Sanitiser 1L $19.95 ea + $5 Back in Store Credit ea (Free Delivery 4+ Units, Else $9.99) - More Available @ Amino Z
Thanks, Vanessa will be able to get around to this shortly for you. * Jay
05/05/2020 - 16:40
aminozcomau replied to chichi on Amino Z Hand Sanitiser 1L $19.95 ea + $5 Back in Store Credit ea (Free Delivery 4+ Units, Else $9.99) - More Available @ Amino Z
Thanks chichi. Okay we'll arrange for a replacement then. Happy for you to keep the points, you never know! * Jay
05/05/2020 - 16:39
aminozcomau replied to seniordoc on Amino Z Hand Sanitiser 1L $19.95 ea + $5 Back in Store Credit ea (Free Delivery 4+ Units, Else $9.99) - More Available @ Amino Z
What was your order number? Feel free to PM it over so we can check on it. It may just be in transit if you're not on the Eastern side of...
05/05/2020 - 07:45
aminozcomau replied to chichi on Amino Z Hand Sanitiser 1L $19.95 ea + $5 Back in Store Credit ea (Free Delivery 4+ Units, Else $9.99) - More Available @ Amino Z
Did you need a replacement bottle for the missing liquid that leaked out? * Jay
05/05/2020 - 07:44
aminozcomau replied to Alexander420 on Amino Z Hand Sanitiser 1L $19.95 ea + $5 Back in Store Credit ea (Free Delivery 4+ Units, Else $9.99) - More Available @ Amino Z
Did you need an extra bottle for lost product from the leak? * Jay
05/05/2020 - 07:36
aminozcomau replied to Luigi Savadamoni on Amino Z Hand Sanitiser 1L $19.95 ea + $5 Back in Store Credit ea (Free Delivery 4+ Units, Else $9.99) - More Available @ Amino Z
Hi Luigi. I just looked the order up and can see that it was picked up, but we don't have any delivery on it. I did a quick check on...
04/05/2020 - 16:05
aminozcomau replied to R3XNebular on Amino Z Hand Sanitiser 1L $19.95 ea + $5 Back in Store Credit ea (Free Delivery 4+ Units, Else $9.99) - More Available @ Amino Z
Thanks for the reply. Not a problem, I'll make arrangements so the team can ship out a replacement unit for you in that case. * Jay
04/05/2020 - 10:22
aminozcomau replied to Jollystacker on Amino Z Hand Sanitiser 1L $19.95 ea + $5 Back in Store Credit ea (Free Delivery 4+ Units, Else $9.99) - More Available @ Amino Z
Thanks Jollystacker, I'll have the team action this for you. * Jay
03/05/2020 - 09:44
aminozcomau replied to gcquest on Amino Z Hand Sanitiser 1L $19.95 ea + $5 Back in Store Credit ea (Free Delivery 4+ Units, Else $9.99) - More Available @ Amino Z
Thanks gcquest. One of our team will action this for you, I'll make sure of this. Thanks for shooting over the PM. * Jay
03/05/2020 - 09:41
aminozcomau replied to gcquest on Amino Z Hand Sanitiser 1L $19.95 ea + $5 Back in Store Credit ea (Free Delivery 4+ Units, Else $9.99) - More Available @ Amino Z
Thanks for reaching out gcquest. Sorry for the delay with the responses - the team is working vigorously to catch up but we are still days...
02/05/2020 - 10:55
aminozcomau replied to ShipShapeRC on Amino Z Hand Sanitiser 1L $19.95 ea + $5 Back in Store Credit ea (Free Delivery 4+ Units, Else $9.99) - More Available @ Amino Z
Thanks for getting back to me, sounds like a plan! I'll have the team issue you a 50% refund and I hope you can make use of the product one...
02/05/2020 - 10:46
aminozcomau replied to Jollystacker on Amino Z Hand Sanitiser 1L $19.95 ea + $5 Back in Store Credit ea (Free Delivery 4+ Units, Else $9.99) - More Available @ Amino Z
Yes please, if you could let me know your order number I'll have the team make arrangements, thanks. * Jay
02/05/2020 - 10:44
aminozcomau replied to Jollystacker on Amino Z Hand Sanitiser 1L $19.95 ea + $5 Back in Store Credit ea (Free Delivery 4+ Units, Else $9.99) - More Available @ Amino Z
Sorry about the leaking Jollystacker. Did you need us to send you out a replacement for the lost product? Please let me know, thanks! * Jay
01/05/2020 - 16:51
aminozcomau replied to SAL12 on Amino Z Hand Sanitiser 1L $19.95 ea + $5 Back in Store Credit ea (Free Delivery 4+ Units, Else $9.99) - More Available @ Amino Z
Oh sorry I misread the above comment regarding the 100mL amount, but yes we'll ship off another 1L bottle for you anyway. All good, thanks...
01/05/2020 - 12:49
aminozcomau replied to ShipShapeRC on Amino Z Hand Sanitiser 1L $19.95 ea + $5 Back in Store Credit ea (Free Delivery 4+ Units, Else $9.99) - More Available @ Amino Z
Thanks for the note, got the order number and looked it up. Yes you're right, ordered on the 20th and shipped on the 29th, we missed the...
01/05/2020 - 12:39
aminozcomau replied to SAL12 on Amino Z Hand Sanitiser 1L $19.95 ea + $5 Back in Store Credit ea (Free Delivery 4+ Units, Else $9.99) - More Available @ Amino Z
Thanks for the order details. I took a quick look at your order, we did process the refund but this was done yesterday and this would have...
01/05/2020 - 12:31
aminozcomau replied to louist on Amino Z Hand Sanitiser 1L $19.95 ea + $5 Back in Store Credit ea (Free Delivery 4+ Units, Else $9.99) - More Available @ Amino Z
Completely understandable. Thanks for the reply - let me get someone onto this right away for you. * Jay
01/05/2020 - 10:05
aminozcomau replied to antler on Amino Z Hand Sanitiser 1L $19.95 ea + $5 Back in Store Credit ea (Free Delivery 4+ Units, Else $9.99) - More Available @ Amino Z
Hi Antler, following up here as I'd love to have the opportunity to rectify this issue with you please? I'll also shoot you over a PM. * Jay
01/05/2020 - 09:33