lethalmoney » user profile

i replied lower down :) "Finally got refunded . Order completed 14th feb. Refund initiated 9/3."

if your steam time played is low, request refund. youll get it. hurry up though.

Finally got refunded . Order completed 14th feb. Refund initiated 9/3.

great, so i've got up to 2 weeks to wait still. :\

no reply, no change to order status.

email sent to CEO. lets see if that creates some movement.

Been told 6 times its been escalated to the back end to be prioritised/actioned. Nothing has happened. Pain in the ass. Ceo time.

Mine took 6 days to be 'received' after being actually delivered. Then in 36 hours it was asssesed and approved. I also had the warning…

Ordered late on 19th. Had issue with form. Just tried chat (worth a shot) and they said they cant help if name isnt on the list.…

My value was approved, relief.

Was updated last night to received. Refund not yet proceed. Under order details page it says "device final value 720"... hopefully that…

So according to Auspost, my phone arrived at Asurion on Friday 16th of Feb at Midday. I sent internal comms in the trade portal on Tuesday…

please update on this :)

Ridiculous!

What email address did you send to for ceo? I cant see the link mentioned on the main samsung page . Preparing forthe worst-case , thanks :)

Well my phone arrived at assurion at midday on friday. Trade up portal still says en route. :/ Sent a query via portal, no response.

Jesus. I sent in a 2500 rrp fold 4 512gb (going for 900 odd currently). Traded it in good faith for 720 for ease of transfer. Really hope…

That's very concerning, if your device was actually good. I have a Samsung fold 4 512gb to send in. I don't want to be screwed around.

Mine is coming tomorrow :) (only shows in AP atm)

Hope magsafe is fine on quadlock. Expensive case!

Changed to shipped not long after chat. The screen protectors are still on awaiting. Not fussed about that, though!

Wtf. Same phone, ordered prior and status moved to 21/2 today. Time to escalate

Live chat is basically disabled now. The callback trick could be bypassed by insisting on chat support. They now say; "‎ I understand…

My 512 24u blue hust changed from 7/2 to 21/2 . Ffs

its the limited quantity of exclusive colour devices holding you up. Blue appears to be highest demand compared to supply available, by a…

Details!!! you need to provide context. ;) Edit scrolled back - hes 512 blue, ordered 19/1. :o

Feels

Worst part is, i dont even care if i had a blue. Id take grey or black. It will be straight in a case

You'll get a generic response with nothing else.

Makes me worry my date hasn't even been adjusted yet. Still 7/2. :/