Aussiebroadband » user profile

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Member Since 14/09/2015
Last Seen 22 min 20 sec
Location VIC
Website Website
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No, you rent the Fetch boxes. This promo covers the rental cost of the mini box which is $10.
16/05/2019 - 12:17
We're just clearing this up with our CSR teams, but it's not an automated email and is only available to those who have received it.
14/05/2019 - 16:25
No, this is only available to people who have received the email at this point in time. Downgrading won't trigger the email.
14/05/2019 - 16:18
It doesn't include any of the premium channel packs, but it does include the 30 pre-selected movies in the Movie box.
14/05/2019 - 16:16
Yes, postage is not included as part of this deal.
14/05/2019 - 16:13
Our Fetch product is similar to the offering that you've outlined Optus has, in that it requires you to be subscribed to our broadband...
14/05/2019 - 16:12
This offer is only for the Fetch Mini device and standard associated features as per the [Fetch...
14/05/2019 - 15:35
Just to clarify for everyone, this offer is only available to those that have received the email. It will have gone to the billing email...
14/05/2019 - 15:13
Hi ozbargainers, Just an update that this promo code that it is due to expire 31/5/2019. So for anyone that's looking to order a new...
13/05/2019 - 13:18
There are no incorrect call out fees for FTTN.
18/04/2019 - 09:33
We don't hire droids and have no scripts here. :)
18/04/2019 - 09:32
Hi gravyboat, We're sorry to hear about your dropouts. It sounds like it's on the right course though with the nbn appointment. We do try...
18/04/2019 - 09:32
He works very hard and handles very upset customers to the best of his ability. We have 10 business days to get in touch from the day that...
12/02/2019 - 12:12
Hi Supabrudda, I have spoken to our Complaints manager and he has already tried to get in touch via phone and email with you. If you have...
06/02/2019 - 13:07
We do our best to support all modems. We have guides in our knowledge base and our team will help walk customers through the set up, if...
06/02/2019 - 10:43
Technically, you can cancel at the end of your billing cycle without a month's notice. You just need to do so before the next invoice is...
06/02/2019 - 10:38
Hi! We do not have 6 month contracts. We offer either no contract or a 24 month contract. My advice would be to get a VoIP compatible...
06/02/2019 - 10:29
We apologise, but our 2 year contracts are only available on the Unlimited plans right now.
06/02/2019 - 10:27
Hi! That sounds very odd, and I'd like to look into it further for you as we normally offer refunds in that situation. I'll be in touch...
05/02/2019 - 16:15
> No terms and conditions or webpages displayed but presume based on past codes new customers only and no stacking with refer a friend...
03/01/2019 - 16:57
Yes, business services should have a static IP included.
30/11/2018 - 12:53
There should be no real noticeable change to latency. The email is going out as the changes can prevent some systems from working entirely...
28/11/2018 - 13:23
You will need to call up if you want to opt-out right now.
28/11/2018 - 13:19
Our system changes should not affect the majority of users. Most people will not notice a difference. XBOX, P2P gaming, PS4 users, and...
28/11/2018 - 09:15
Our IP addresses will remain somewhat "sticky". That won't be changing.
28/11/2018 - 09:05
We just wanted to drop a note to let you all know that **the SWITCH20 promotion will not be extended past the 30th of November**, so if you...
26/11/2018 - 10:22
> Well I tried to sign my friend up who will be taking this lease over... Our conditions for the promo code will put a block on the address...
26/11/2018 - 10:15
Hi everyone! Unfortunately, Fixed Wireless customers do suffer sometimes from nbn tower congestion prior to reaching our service. We do...
19/11/2018 - 14:35
Static IPs are available as a $10 bolt on per month on residential accounts. They're automatically included in small business.
09/11/2018 - 08:56