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Hi there, Unfortunately we can't help with any queries about shares. Please direct all inquiries to Link Market Services on 1300 554 474.…

Hi there, Details of the offers available are all in the Prospectus, you can view it here:…

Hi there, If the 100/40 500GB plan is the plan you want to stay on, you're more than welcome to. The idea behind the messaging was to try…

Not a problem. I'll pass this on and see if we can make that messaging clearer. Have a great Friday! Cheers, Nicole

Hi there, There shouldn't be any change to your 25/10 plan. If you want to double check for your own peace of mind, get in touch with the…

Not a problem at all :) Thanks so much for getting in touch! Cheers, Nicole

No worries at all :) The code expired yesterday at 11:59pm. Did you try to sign up before then? Feel free to shoot us a private message and…

Our pleasure :) Have an awesome day! Cheers, Nicole

Hi there, That should be all fixed now. If you have any further issues, please don't hesitate to give me a shout. Cheers, Nicole

Hi there, The code is still valid as long as you are signing up on one of the following unlimited nbn plans: nbn25/10, nbn50/20, nbn100/20,…

Hi YOLO, That doesn't sound right.... Please give our team a buzz on 1300 880 905 to sort this one out. Cheers, Nicole

Hi there, Unfortunately, like our NBN promos, they aren't available if you cancel and re-sign up within 6 months. Cheers, Nicole

Hi there, Our promotions are across all connection types unless otherwise stated. On HFC, the only plans you probably won't be able to get…

Hi there, If you do the plan change in MyAussie, you can schedule when you want the plan change to take effect, either on the day you…

Hi Ash, If you were to put both connections on one account, you would only be eligible for one discount. However, if you put each…

Hi there, We absolutely are fine with people enjoying unlimited data on their service for genuine reasons. Lots and lots of our customers…

Hi Narull, Unfortunately you cannot stack promos with our refer-a-friend program. Cheers, Nicole

Hi there, Unfortunately, this isn't something I can answer here. If you can, pop it in a reply to the comment you posted on the AMA. Phil…

Hi Ozbargain, For those interested our MD Phil is now doing an AMA over on Reddit from now until 3 PM. If you've got any questions for him,…

My pleasure :) More than happy to help

Hey there, The code will work up to the end of August. Cheers, Nicole

Hi ilove, I'm unsure what Belong's processes are for cancelling. I read they are going fully digital for support but I'm not sure when that…

Hi aussieaubs, You can certainly go month to month :) You also have the option of getting our modem, or bringing your own. Cheers, Nicole

Not a problem :) Let me know if you have any further questions.

Hi TeamTerry, I asked the brains trust and it should be fine. However, if you want to use VoIP, that will likely be locked. Cheers, Nicole

Hi aussieaubs, The 50/20 is $79 per month and the 100/40 is $99. If you want to have a look at the plans, you can find them here:…

Hi winderic, Yes you can :) We have a "Don't connect before date" field in our online signup. It's towards the end. Cheers, Nicole

Hi there, We don't have an end date at the moment, but we will send out an email when the time comes :) Cheers, Nicole

Unfortunately we don't offer 4G backup at this stage, but it's definitely something we have been looking into for a while now. We just…

Hi there, Unfortunately we don't have a $10 off for 6 months deal currently running for a Residential service. Sorry about that. Cheers,…