Aussiebroadband » user profile

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Member Since 14/09/2015
Last Seen 07/08/2020
Location VIC
Website Website
Store Reps

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Hi there, Our promotions are across all connection types unless otherwise stated. On HFC, the only plans you probably won't be able to get...
03/08/2020 - 07:57
Hi there, If you do the plan change in MyAussie, you can schedule when you want the plan change to take effect, either on the day you...
03/08/2020 - 07:52
Hi Ash, If you were to put both connections on one account, you would only be eligible for one discount. However, if you put each...
29/07/2020 - 11:05
Hi there, We absolutely are fine with people enjoying unlimited data on their service for genuine reasons. Lots and lots of our customers...
28/07/2020 - 08:21
Hi Narull, Unfortunately you cannot stack promos with our refer-a-friend program. Cheers, Nicole
24/07/2020 - 14:48
Hi there, Unfortunately, this isn't something I can answer here. If you can, pop it in a reply to the comment you posted on the AMA. Phil...
24/07/2020 - 07:59
Hi Ozbargain, For those interested our MD Phil is now doing an AMA over on Reddit from now until 3 PM. If you've got any questions for him,...
23/07/2020 - 14:04
Hey there, The code will work up to the end of August. Cheers, Nicole
29/06/2020 - 14:39
Hi ilove, I'm unsure what Belong's processes are for cancelling. I read they are going fully digital for support but I'm not sure when that...
22/06/2020 - 08:12
Hi aussieaubs, You can certainly go month to month :) You also have the option of getting our modem, or bringing your own. Cheers, Nicole
19/06/2020 - 15:02
Not a problem :) Let me know if you have any further questions.
19/06/2020 - 09:45
Hi TeamTerry, I asked the brains trust and it should be fine. However, if you want to use VoIP, that will likely be locked. Cheers, Nicole
19/06/2020 - 08:57
Hi aussieaubs, The 50/20 is $79 per month and the 100/40 is $99. If you want to have a look at the plans, you can find them here:...
19/06/2020 - 07:37
Hi winderic, Yes you can :) We have a "Don't connect before date" field in our online signup. It's towards the end. Cheers, Nicole
18/06/2020 - 08:36
Hi there, We don't have an end date at the moment, but we will send out an email when the time comes :) Cheers, Nicole
29/04/2020 - 08:37
Unfortunately we don't offer 4G backup at this stage, but it's definitely something we have been looking into for a while now. We just...
16/04/2020 - 08:24
Hi there, Unfortunately we don't have a $10 off for 6 months deal currently running for a Residential service. Sorry about that. Cheers,...
06/04/2020 - 09:23
This can sometimes be the case unfortunately. If you've moved in during the past 6 months and aren't having any luck with the promo, I...
02/04/2020 - 08:10
You can come back to us anytime :) But if you wish to use a promo code, you have to wait 6 months. Cheers, Nicole
02/04/2020 - 07:58
Hi there, It should work on either the 100/20 or 100/40 plans. Have you been a customer with us in the past 6 months? Cheers, Nicole
01/04/2020 - 08:14
Hi there, Unfortunately you won't be able to upgrade and get the first month free. Cheers, Nicole
01/04/2020 - 08:12
Thanks so much for the feedback! Enjoy your new connection and stay well. Cheers, Nicole
31/03/2020 - 07:49
Hi there, We will inform everyone when this is going to end. Cheers, Nicole
30/03/2020 - 08:37
Hi AssangesCat, Thanks so much for reaching out. Unfortunately it is for New Customers not New Connections. If you have any further...
28/02/2020 - 07:44
Unfortunately you can't do that. Sorry! Cheers, Nicole
20/02/2020 - 15:43
Hi all, If you cancel your service, you aren't eligible for any promotions for 180 days. Hope this helps clear that up. Cheers, Nicole
17/02/2020 - 14:14
Hi nix1016, I believe there will be a new promo coming out during this month. I don't have the details as to when though. When it does,...
07/02/2020 - 07:59