rfc850 » user profile

Member Since | 30/12/2015 |
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Last Seen | Hidden |
Location | Sydney |
Recent Activities

rfc850 replied to
WebSurfer on Join MATE nbn Internet and Get $100 Credit Applied 28 Days after Activation @ MATE

Only when you bundle nbn and mobile. I've clarified that in the OP to be more specific.

rfc850 replied to
cameldownunder on Join MATE nbn Internet and Get $100 Credit Applied 28 Days after Activation @ MATE

The download and upload speeds of each plan are listed in this post. Can you confirm what you mean specifically by "can't use the site...

rfc850 replied to
smarter_fool on Join MATE nbn Internet and Get $100 Credit Applied 28 Days after Activation @ MATE

[Explained here](https://www.letsbemates.com.au/mate/faq/ive-received-an-invoice-but-my-service-is-not-active/)

rfc850 replied to
ayaka on Join MATE nbn Internet and Get $100 Credit Applied 28 Days after Activation @ MATE

There are no issues reported with our payment gateway, if you're having issues, it would be best to call our sales team on 13 14 13.

rfc850 replied to
lzaonne on Join MATE nbn Internet and Get $100 Credit Applied 28 Days after Activation @ MATE

[Explained here](https://www.letsbemates.com.au/mate/faq/ive-received-an-invoice-but-my-service-is-not-active/)

rfc850 replied to
zrmx on Join MATE nbn Internet and Get $100 Credit Applied 28 Days after Activation @ MATE

Yes, it's 90 days.

rfc850 replied to
mbcd on Join MATE nbn Internet and Get $100 Credit Applied 28 Days after Activation @ MATE

No, it's only applicable to new services.

rfc850 replied to
huertano on Join MATE nbn Internet and Get $100 Credit Applied 28 Days after Activation @ MATE

Static IP included. We don't use CG-NAT.

rfc850 replied to
boretentsu on Join MATE nbn Internet and Get $100 Credit Applied 28 Days after Activation @ MATE

Yes, or a service at a different property.

rfc850 replied to
kehuehue on Join MATE nbn Internet and Get $100 Credit Applied 28 Days after Activation @ MATE

The Promotional Credit is not redeemable for cash, transferable, refundable, or convertible into any other form of property.

rfc850 replied to
paulatsydney on Join MATE nbn Internet and Get $100 Credit Applied 28 Days after Activation @ MATE

Promo code is definitely working, can you try again?

rfc850 replied to
boretentsu on Join MATE nbn Internet and Get $100 Credit Applied 28 Days after Activation @ MATE

All current customers are eligible if they add a new nbn service.

rfc850 replied to
hemant on Join MATE nbn Internet and Get $100 Credit Applied 28 Days after Activation @ MATE

Try again, definitely working.

rfc850 replied to
RenVilo on Join MATE nbn Internet and Get $100 Credit Applied 28 Days after Activation @ MATE

nbn service only.

rfc850 replied to
CoronavirusVaccine on Join MATE nbn Internet and Get $100 Credit Applied 28 Days after Activation @ MATE

That's fine :-)

rfc850 replied to
Manche on Join MATE nbn Internet and Get $100 Credit Applied 28 Days after Activation @ MATE

No, changing a plan is not a new nbn service. If you add an additional service or move address and connect a new service, for example, you...

rfc850 replied to
Manche on Join MATE nbn Internet and Get $100 Credit Applied 28 Days after Activation @ MATE

All current customers are eligible if they add a new nbn service.

rfc850 replied to
orin on Join MATE nbn Internet and Get $100 Credit Applied 28 Days after Activation @ MATE

The Belong modem *should* work. You would need to log into it and update the PPPoE username and password. We don't have a guide specific...

rfc850 replied to
ThePunchingBag on Join MATE nbn Internet and Get $100 Credit Applied 28 Days after Activation @ MATE

Yes, customers moving address would be classified as a new service. Would suggest contacting sales on 13 14 13 as they can place the order...

rfc850 replied to
Skyisblue on Join MATE nbn Internet and Get $100 Credit Applied 28 Days after Activation @ MATE

No credit check, but payment method is direct debit via credit card only.

rfc850 replied to
PurrCharbel on Join MATE nbn Internet and Get $100 Credit Applied 28 Days after Activation @ MATE

It's very easy as this is a service transfer. Just need to ensure your modem is compatible and not locked (unfortunately, Optus modems...

rfc850 replied to
Want2share on Join MATE nbn Internet and Get $100 Credit Applied 28 Days after Activation @ MATE

All current customers are eligible if they add a new nbn service.

rfc850 replied to
reunig on Join MATE nbn Internet and Get $100 Credit Applied 28 Days after Activation @ MATE

Yes it is, includes all nbn plans.

rfc850 replied to
hashtagbargain on Join MATE nbn Internet and Get $100 Credit Applied 28 Days after Activation @ MATE

Credit will be applied 28 days after activation.

rfc850 replied to
CoolDeal on Join MATE nbn Internet and Get $100 Credit Applied 28 Days after Activation @ MATE

Yes, you sure can. If you wish to delay the activation, just specify your preferred activation date in the "customer notes" field.

rfc850 replied to
videoman on Join MATE nbn Internet and Get $100 Credit Applied 28 Days after Activation @ MATE

Yes, you can. Would be best to call our sales team on 13 14 13 and we can then use your previous account :-)

rfc850 replied to
JoeyJoeJoe on Join MATE nbn Internet and Get $100 Credit Applied 28 Days after Activation @ MATE

Yes, it can. If you wish to delay the activation, please specify your preferred activation date in the "customer notes" field.

rfc850 replied to
danwarraich on Join MATE nbn Internet and Get $100 Credit Applied 28 Days after Activation @ MATE

Working on our end, can you try again?

rfc850 posted a deal Join MATE nbn Internet and Get $100 Credit Applied 28 Days after Activation @ MATE
Switch your internet to MATE in May and enter the promo code **MAY100** on signup to get $100 credit on your account once connected!...

rfc850 replied to
fozzie on $40/Month for 80GB Postpaid Mobile Plan (Usually $50/Month) @ Mate Communicate

If you add a mobile to your existing nbn account, the $10 discount is taken off your nbn plan fee, not the mobile.