rfc850 » user profile

Member Since 30/12/2015
Last Seen Hidden
Location Sydney

Recent Activities

Only when you bundle nbn and mobile. I've clarified that in the OP to be more specific.
12/05/2022 - 13:45
The download and upload speeds of each plan are listed in this post. Can you confirm what you mean specifically by "can't use the site...
12/05/2022 - 08:52
[Explained here](https://www.letsbemates.com.au/mate/faq/ive-received-an-invoice-but-my-service-is-not-active/)
12/05/2022 - 08:12
There are no issues reported with our payment gateway, if you're having issues, it would be best to call our sales team on 13 14 13.
12/05/2022 - 08:11
[Explained here](https://www.letsbemates.com.au/mate/faq/ive-received-an-invoice-but-my-service-is-not-active/)
12/05/2022 - 08:10
No, it's only applicable to new services.
11/05/2022 - 19:31
Static IP included. We don't use CG-NAT.
11/05/2022 - 19:27
Yes, or a service at a different property.
11/05/2022 - 19:26
The Promotional Credit is not redeemable for cash, transferable, refundable, or convertible into any other form of property.
11/05/2022 - 19:16
Promo code is definitely working, can you try again?
11/05/2022 - 19:15
All current customers are eligible if they add a new nbn service.
11/05/2022 - 19:15
Try again, definitely working.
11/05/2022 - 19:11
No, changing a plan is not a new nbn service. If you add an additional service or move address and connect a new service, for example, you...
11/05/2022 - 17:34
All current customers are eligible if they add a new nbn service.
11/05/2022 - 17:24
The Belong modem *should* work. You would need to log into it and update the PPPoE username and password. We don't have a guide specific...
11/05/2022 - 17:23
Yes, customers moving address would be classified as a new service. Would suggest contacting sales on 13 14 13 as they can place the order...
11/05/2022 - 17:21
No credit check, but payment method is direct debit via credit card only.
11/05/2022 - 17:10
It's very easy as this is a service transfer. Just need to ensure your modem is compatible and not locked (unfortunately, Optus modems...
11/05/2022 - 16:57
All current customers are eligible if they add a new nbn service.
11/05/2022 - 16:56
Yes it is, includes all nbn plans.
11/05/2022 - 16:55
Credit will be applied 28 days after activation.
11/05/2022 - 16:50
Yes, you sure can. If you wish to delay the activation, just specify your preferred activation date in the "customer notes" field.
11/05/2022 - 16:49
Yes, you can. Would be best to call our sales team on 13 14 13 and we can then use your previous account :-)
11/05/2022 - 16:32
Yes, it can. If you wish to delay the activation, please specify your preferred activation date in the "customer notes" field.
11/05/2022 - 16:30
Working on our end, can you try again?
11/05/2022 - 16:22
Join MATE nbn Internet and Get $100 Credit Applied 28 Days after Activation @ MATE
Switch your internet to MATE in May and enter the promo code **MAY100** on signup to get $100 credit on your account once connected!...
11/05/2022 - 16:05
If you add a mobile to your existing nbn account, the $10 discount is taken off your nbn plan fee, not the mobile.
04/05/2022 - 14:23