BuzzTelco » user profile

Hello Tuba The whole AAPT fiasco has been well documented in multiple forums, it was over 6 months ago and to be honest, I am not getting…

Hi xcx I have had a look at this case and the ticket was closed by Mostyn straight after he sent you that response. This is part of the…

[@pointnlarf](/comment/5713105/redir): Hi pointnlarf I have responded to your ticket. Regards Jeremy

[@pointnlarf](/comment/5713099/redir): Can you please send me your account details so I can look into the account for you? Regards Jeremy

[@pointnlarf](/comment/5713088/redir): Hi pointnlarf You also still have not sent me any details to be able to isolate your connection down…

Hi niagraBzO I have replied to your ticket after getting your email, with further information for you. As stated in the ticket update, I…

Hi CantonasKungFuKick If you could please send me a PM with your details (even just Order Number or email on the account is enough), I will…

Hi creeps_bay Can you please PM me your details so I can look into this issue further? At the least, it would give me the opportunity to…

Hi e_wolfe We have put a stop on the Layer 2 connections until the MTU issue is completely rectified. You are correct, the MTU does need…

Hello creeps_bay Unfortunately, NBN do ask us for multiple speed tests at different times before they are willing to send techs out on a…

[@Slippery Fish](/comment/5712676/redir): Hi Slippery Fish We have addressed the slow signup process issue, there are still issues with the…

[@WTF](/comment/5712868/redir): Hi WTF I have every intention to start contacting customers to ensure they are happy with their service and…

Hi niagraBzO Thank you for your honest feedback. I know I am probably opening old wounds here, but could I get your old number and some…

[@ozdesi](/comment/5712457/redir): 1 - 3 Business Days, sometimes quicker.

Definitely not, can you please open a ticket or send me a message on here so I can have that connection looked into straight away. Cheers…

We do have an alternative NBN agreement already in place for if anything was to go wrong. We also have the ability to do a mass transition…

Hi mbck Has been $69 for a while, however, has been on sale for $59 for a few months. Cheers Jeremy

[@wxyz234](/comment/5712398/redir): Hi wxyz234 I'm not saying that it's not to post deals. I am saying that the offer clearly stated that…

[@pointnlarf](/comment/5712377/redir): Hi pointnlarf Which part of that are you actually LOLing? You had a bad experience with a product…

The $19/month deal was a very tricky one to pull off and something I don't see getting approved ever again. The uptake on it was a lot…

Hi sween64 I think it is 1 ad per 24 hour period if I remember correctly, this is the first ad we have posted here in almost a month…

Hi ozdesi Yes Vocus is our wholesaler and the agreement is in excellent shape, I talk to our AM daily and he is even now a customer of…

They may as well have, not quite that bad though.

[@WTF](/comment/5712300/redir): Hi WTF I am happy to go through and start contacting customers who are having issues, I actually really do…

Hi crayner We have learnt that the best way to keep prices down is to not contend much, NBN is offering amazing discounts to providers on…

Thank you for your message ricodbn. We do intend to continue improving. Regards Jeremy

Hi jetabe It would be impossible for me to say that we are trying to address issues if I wasn't willing to respond to peoples statements on…

[@wxyz234](/comment/5712279/redir): As the link stated, it was Finder based. We didn't publish it here and it being on here actually…

[@whodidthat](/comment/5712270/redir): Can you please send me a quick PM so that I can pull the AVC Report for your line and see if we can…

[@pointnlarf](/comment/5712274/redir): pointnlarf I am happy to look at your account to see what happened in your case, I closely monitor…