BuzzTelco » user profile

1 1
Member Since 11/07/2016
Last Seen 07/03/2018
Location Brisbane
Store Reps

Recent Activities

Hello Tuba The whole AAPT fiasco has been well documented in multiple forums, it was over 6 months ago and to be honest, I am not getting...
07/03/2018 - 14:53
Hi xcx I have had a look at this case and the ticket was closed by Mostyn straight after he sent you that response. This is part of the...
07/03/2018 - 14:20
[@pointnlarf](/comment/5713105/redir): Hi pointnlarf I have responded to your ticket. Regards Jeremy
07/03/2018 - 02:07
[@pointnlarf](/comment/5713099/redir): Can you please send me your account details so I can look into the account for you? Regards Jeremy
07/03/2018 - 01:48
[@pointnlarf](/comment/5713088/redir): Hi pointnlarf You also still have not sent me any details to be able to isolate your connection down...
07/03/2018 - 01:31
Hi niagraBzO I have replied to your ticket after getting your email, with further information for you. As stated in the ticket update, I...
07/03/2018 - 01:23
Hi CantonasKungFuKick If you could please send me a PM with your details (even just Order Number or email on the account is enough), I will...
07/03/2018 - 01:20
Hi creeps_bay Can you please PM me your details so I can look into this issue further? At the least, it would give me the opportunity to...
07/03/2018 - 00:02
Hi e_wolfe We have put a stop on the Layer 2 connections until the MTU issue is completely rectified. You are correct, the MTU does need...
06/03/2018 - 23:44
Hello creeps_bay Unfortunately, NBN do ask us for multiple speed tests at different times before they are willing to send techs out on a...
06/03/2018 - 23:41
[@Slippery Fish](/comment/5712676/redir): Hi Slippery Fish We have addressed the slow signup process issue, there are still issues with the...
06/03/2018 - 23:35
[@WTF](/comment/5712868/redir): Hi WTF I have every intention to start contacting customers to ensure they are happy with their service and...
06/03/2018 - 23:32
Hi niagraBzO Thank you for your honest feedback. I know I am probably opening old wounds here, but could I get your old number and some...
06/03/2018 - 22:05
[@ozdesi](/comment/5712457/redir): 1 - 3 Business Days, sometimes quicker.
06/03/2018 - 21:34
Definitely not, can you please open a ticket or send me a message on here so I can have that connection looked into straight away. Cheers...
06/03/2018 - 21:26
We do have an alternative NBN agreement already in place for if anything was to go wrong. We also have the ability to do a mass transition...
06/03/2018 - 21:21
Hi mbck Has been $69 for a while, however, has been on sale for $59 for a few months. Cheers Jeremy
06/03/2018 - 21:18
[@wxyz234](/comment/5712398/redir): Hi wxyz234 I'm not saying that it's not to post deals. I am saying that the offer clearly stated that...
06/03/2018 - 21:16
[@pointnlarf](/comment/5712377/redir): Hi pointnlarf Which part of that are you actually LOLing? You had a bad experience with a product...
06/03/2018 - 21:13
The $19/month deal was a very tricky one to pull off and something I don't see getting approved ever again. The uptake on it was a lot...
06/03/2018 - 21:07
Hi sween64 I think it is 1 ad per 24 hour period if I remember correctly, this is the first ad we have posted here in almost a month...
06/03/2018 - 21:06
Hi ozdesi Yes Vocus is our wholesaler and the agreement is in excellent shape, I talk to our AM daily and he is even now a customer of...
06/03/2018 - 21:05
[@WTF](/comment/5712300/redir): Hi WTF I am happy to go through and start contacting customers who are having issues, I actually really do...
06/03/2018 - 20:59
Hi crayner We have learnt that the best way to keep prices down is to not contend much, NBN is offering amazing discounts to providers on...
06/03/2018 - 20:57
Thank you for your message ricodbn. We do intend to continue improving. Regards Jeremy
06/03/2018 - 20:55
Hi jetabe It would be impossible for me to say that we are trying to address issues if I wasn't willing to respond to peoples statements on...
06/03/2018 - 20:54
[@wxyz234](/comment/5712279/redir): As the link stated, it was Finder based. We didn't publish it here and it being on here actually...
06/03/2018 - 20:46
[@whodidthat](/comment/5712270/redir): Can you please send me a quick PM so that I can pull the AVC Report for your line and see if we can...
06/03/2018 - 20:42
[@pointnlarf](/comment/5712274/redir): pointnlarf I am happy to look at your account to see what happened in your case, I closely monitor...
06/03/2018 - 20:41