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Yeah I know... its difficult. We get so many people come in for tyre replacements. Thankfully, the Ninebot Max tyres are more durable.…

We made this custom tool to change solid tyres:…

Thanks!

I think our wholesaler provides superior service, i.e. they supply us with parts or replacements as per our request, We would not be able…

Yes, agreed

Can confirm, this is well below cost price. Or at least, our cost price

Hi, Regenerative braking is a difficult feature to implement well. Bikes travel faster than scooters, and a poorly designed regenerative…

Yes, the suspension is good. The only model I have seen (and we stock) is the Mercane WideWheel. I can't say I see a difference between the…

The Morath, Xiaomi, Ninebot Max, Boosted Rev and Zoom Stryder

Yes we have the Mercane, they are great and quite popular. Although it is powerful, I would agree it is lacking in the electronics area.…

I don't think there is much need to lobby from my standpoint. I certainly would not protest for it. The product is strong and shall fight…

We had a model called the "Morath", it is the lightest scooter we sold - about 6-7kg. Unfortunately, it was not durable enough, and users…

No, most of our sales are in store in Sydney

No, not directly, But I am supporting our Australian suppliers who are involved in discussions.

Yes

Yes, warranty is often undervalued.

M365 / Pro has excellent reliability and lifespan from first-hand experience. I am not sure about the Zero 8, but I know a lot of brands…

A good set of solid tyres will make your ride more firm, but actually increase your range and speed. And arguably will shorten life of the…

Xiaomi M365 Pro comparison video https://www.youtube.com/watch?v=ywYZhKYS_6Q&t=334s

Oh right, we don't have enough experience with this type of cell.

Are they standard size 18650 cells?

We ensure consumers understand the rules, so they can use them legally, We outline these restrictions clearly: - In our store with a notice…

We can - but would not recommend this due to safety and quality concerns.

The latest motherboard units greatly reduce the fault rate - but do not solve the problem completely. It depends on many factors, such as…

Mostly no; Not on public roads and infrastructure at least. Private property and some areas are exempt.

Thanks, I started online a few years prior, which was a low-risk/easier first stepping stone. Once I built up a reputation and customer…

It depends on the product, but will be either LG or Samsung cells.

Hi, I am the owner of a small business in Sydney specialising in the sale and servicing of electric scooters, bikes and skateboards. It has…

Online marketplaces sellers often fight for best price, have very low margins and therefore will always try and get out of every warranty…

Due to the Lithium-Ion batteries, this item cannot be chucked in a landfill. Have you assumed this will not last long?