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Hi McScotty I just saw this and don’t normally jump in but if you give me some details I will escalate to the franchisee and the GM. I…

Hi Robotdad you are correct - Harvey Norman stores are owned and operated by independent franchisees. However we will always assist…

Hi Apologies - I can help you with that. Just go to http://www.harveynorman.com.au/page/1249453348132/contact-us and we will sort that out.…

Hi as per below contact us via customerfirst@au.harveynorman.com and we will fix. I will keep an eye out for your email. Sorry for the…

Hi Same as my message on the other product. Just email us at customerfirst@au.harveynorman.com and I will make sure you get one in SA..…

Hi Let me help. Just email us at customerfirst@au.harveynorman.com and I will make sure you get one in SA. Sorry you missed out but we can…

Hi SpaceFrog My apologies regarding your store experience today. Lets see if we can help. Can i get you to give me your details at the link…

Hi My apologies can I help? Drop me an email and i will sort this out for you. I think this is easily fixed so let me know. Gary Wheelhouse…

Hi I have emailed Anthony and asked him to respond to you. The system email gives him 48 hours so I am sure you will hear from him…

Been keeping an eye out today to make sure everything went ok. I have not seen anything from Quasar yet but if he post via web i will see…

Hi Quasar My apologies regarding what happened to you today. Lets see if we can help. Can i get you to give me your details at the link…

Hi Ok I know your raincheck. I will email franchisee now and get him to contact you asap. Apologies that you have not heard anything. You…

Hi I will email the franchisee now and have them contact you providing I arranged. Wasyour raincheck done through me? If not the franchisee…

Hi Unfortunatly this was a raincheck for people who missed out on the day and went to store. I suggest you contact your local store and ask…

Hi Great that you have picked up. Thanks for the feedback! Gary

Yey I feel excited that you are excited! Gary

Hi My pleasure. Happy you have your netbook now. Appreciate you patience and thanks for letting me know! Gary

Hey our pleasure! Enjoy your long awaited Netbook. Gary

Hi Glad you are happy - imagine how I feel! People picking up their netbooks and being patient about the stock flowing into stores. And…

Hi Great news. Thanks for letting me know and glad you are happy with it. I will pass on your comments to the store as they will be much…

Hi Thats great news! I know Eric was on the case and glad that you have picked up. Appreciate your patience and talk again soon. Gary

Hi Just checked with the store and waiting for Eric the franchisee to come back to me. We will get it sorted and let you know. Shouldn't be…

Hi Dean Lenton is the new franchisee there. If you are having any issues email me at the address that is on this site and i will help! Gary

Hi Sorry for the confusion. Just sent you an email with the relevant details and contact name. Store is aware as I have an email back…

Hi Thats ok - mystery solved! Eric is great and will look after you. Cheers Gary

Hi I am trying to confirm which raincheck is yours. It is a bit challenging here as everyone has user names that bare no relationship their…

Hi onetom The cashback period will be extended to handle any variation in deliveries, if there are any. Thanks Gary

Hi Your local store will be in contact via email or phone, depending on what contact information you supplied to them or me. They will be…

Hi All Here is the announcement regarding the Acer eM250 Netbook from Harvey Norman Super Saturday on 3 April 2010. We have today secured…

sw I know you were but i hope i don't need it. Besides some SYD stores like mine are 6.00pm.... Wont be long! Gary