Ozzie15 » posts

Dodgy Car Cooling System Replacement Work

So I had my car cooling system repair done in late June this year. I had it done because the coolant was leaking. The workshop is one of the big car workshop chains and even gave 6 months/100K …

Optus

OPTUS Not Sending Return Label

So about 2 months ago my missus and I went to my local Optus store and asked if she was eligible to upgrade her plan. They have this trade up service after 12 months of use where you have to return …

poll Do I Have to Refund Express Shipping Cost in Case of Warranty Claim?

As a business, I offer an express shipping option for $10 along with free standard shipping. Do I have to refund express shipping cost which customer paid in case of a warranty claim? An example …