SwoopCarol » user profile

Member Since | 28/11/2021 |
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Last Seen | 30/11/2021 |
Location | Victoria |
Recent Activities

SwoopCarol replied to
Koipanda on 2 Months Free on nbn Plans (50/20 - 100/40), First 6 Months 50% off for Fixed Wireless (New Customers) @ Swoop Broadband

If your current service has stopped, that should mean the wholesaler has processed a churn. At that point, it should be ready to go with us…

SwoopCarol replied to
rabkoa on 2 Months Free on nbn Plans (50/20 - 100/40), First 6 Months 50% off for Fixed Wireless (New Customers) @ Swoop Broadband

With higher than expected take up, we're forecasting a couple more days to process all orders. Sorry for the delay.

SwoopCarol replied to
BargainMac on 2 Months Free on nbn Plans (50/20 - 100/40), First 6 Months 50% off for Fixed Wireless (New Customers) @ Swoop Broadband

There's several days of order processing, I'm told. Sorry for the delay, but demand exceeded expectations.

SwoopCarol replied to
jmytch on 2 Months Free on nbn Plans (50/20 - 100/40), First 6 Months 50% off for Fixed Wireless (New Customers) @ Swoop Broadband

Dynamic. Static IP available for $5.50/month

SwoopCarol replied to
BlueSkyAPI on 2 Months Free on nbn Plans (50/20 - 100/40), First 6 Months 50% off for Fixed Wireless (New Customers) @ Swoop Broadband

We use PPPoE. No CGNAT.

SwoopCarol replied to
Xeonelite on 2 Months Free on nbn Plans (50/20 - 100/40), First 6 Months 50% off for Fixed Wireless (New Customers) @ Swoop Broadband

Please email [email protected], subject Att: Carol, and refer to this post. I'll intervene tomorrow to sort that out for you.

SwoopCarol replied to
Futura on 2 Months Free on nbn Plans (50/20 - 100/40), First 6 Months 50% off for Fixed Wireless (New Customers) @ Swoop Broadband

I expect we'll honor the options you had available at the time of sign up, even if that offer has subsequently been closed. We'll confirm…

SwoopCarol replied to
Franconian on 2 Months Free on nbn Plans (50/20 - 100/40), First 6 Months 50% off for Fixed Wireless (New Customers) @ Swoop Broadband

I believe there's a notes section in the order form where you can specify a date. If not, after you place your order you can email…

SwoopCarol replied to
mugs5000 on 2 Months Free on nbn Plans (50/20 - 100/40), First 6 Months 50% off for Fixed Wireless (New Customers) @ Swoop Broadband

We process orders between 9am and 5pm Mon-Fri. You should expect to receive a response tomorrow.

SwoopCarol replied to
Futura on 2 Months Free on nbn Plans (50/20 - 100/40), First 6 Months 50% off for Fixed Wireless (New Customers) @ Swoop Broadband

We process orders between 9am and 5pm Mon-Fri. You should expect to receive a response tomorrow.

SwoopCarol replied to
HardQuiz on 2 Months Free on nbn Plans (50/20 - 100/40), First 6 Months 50% off for Fixed Wireless (New Customers) @ Swoop Broadband

We process orders between 9am and 5pm Mon-Fri. You should expect to receive a response tomorrow.

SwoopCarol replied to
Homr on 2 Months Free on nbn Plans (50/20 - 100/40), First 6 Months 50% off for Fixed Wireless (New Customers) @ Swoop Broadband

We process orders between 9am and 5pm Mon-Fri. You should expect to receive a response tomorrow.

SwoopCarol replied to
wildstone on 2 Months Free on nbn Plans (50/20 - 100/40), First 6 Months 50% off for Fixed Wireless (New Customers) @ Swoop Broadband

If you are signing up for a contract, we will do a credit assessment.

SwoopCarol replied to
fakeshan on 2 Months Free on nbn Plans (50/20 - 100/40), First 6 Months 50% off for Fixed Wireless (New Customers) @ Swoop Broadband

You can downgrade on the first of the month, or upgrade at any time.

SwoopCarol replied to
AppleJune on 2 Months Free on nbn Plans (50/20 - 100/40), First 6 Months 50% off for Fixed Wireless (New Customers) @ Swoop Broadband

Order processing will resume from 9am tomorrow. Confirmation emails should come through after that time.

SwoopCarol replied to
Family420au on 2 Months Free on nbn Plans (50/20 - 100/40), First 6 Months 50% off for Fixed Wireless (New Customers) @ Swoop Broadband

We offer NBN Fixed Wireless Plus, which is capped at a maximum of 75Mbps but is described by NBN as a "best efforts service" so it may max…

SwoopCarol replied to
Koipanda on 2 Months Free on nbn Plans (50/20 - 100/40), First 6 Months 50% off for Fixed Wireless (New Customers) @ Swoop Broadband

Orders are processed Mon-Fri 9am-5pm. You should see your order go through tomorrow.

SwoopCarol replied to
Haliax on 2 Months Free on nbn Plans (50/20 - 100/40), First 6 Months 50% off for Fixed Wireless (New Customers) @ Swoop Broadband

I expect you'll receive a response tomorrow as we catch up, as we've had a strong response to the offer. If you don't hear from us…

SwoopCarol replied to
Bennie on 2 Months Free on nbn Plans (50/20 - 100/40), First 6 Months 50% off for Fixed Wireless (New Customers) @ Swoop Broadband

Hi Bennie. To cancel, you just need to notify us that you wish to cancel the service and confirm the final date. You can do that by email…

SwoopCarol commented on 2 Months Free on nbn Plans (50/20 - 100/40), First 6 Months 50% off for Fixed Wireless (New Customers) @ Swoop Broadband
Hi all! I'm Carol from Swoop. Expect order processing to commence tomorrow morning. We've had an amazing response and we'll be playing…

SwoopCarol joined OzBargain.
Welcome aboard!