SwoopCarol » user profile

Member Since 28/11/2021
Last Seen 30/11/2021
Location Victoria

Recent Activities

If your current service has stopped, that should mean the wholesaler has processed a churn. At that point, it should be ready to go with us…
30/11/2021 - 13:27
With higher than expected take up, we're forecasting a couple more days to process all orders. Sorry for the delay.
30/11/2021 - 13:25
There's several days of order processing, I'm told. Sorry for the delay, but demand exceeded expectations.
30/11/2021 - 13:22
Please email [email protected], subject Att: Carol, and refer to this post. I'll intervene tomorrow to sort that out for you.
28/11/2021 - 18:11
I expect we'll honor the options you had available at the time of sign up, even if that offer has subsequently been closed. We'll confirm…
28/11/2021 - 17:10
I believe there's a notes section in the order form where you can specify a date. If not, after you place your order you can email…
28/11/2021 - 17:08
We process orders between 9am and 5pm Mon-Fri. You should expect to receive a response tomorrow.
28/11/2021 - 16:32
We process orders between 9am and 5pm Mon-Fri. You should expect to receive a response tomorrow.
28/11/2021 - 16:32
We process orders between 9am and 5pm Mon-Fri. You should expect to receive a response tomorrow.
28/11/2021 - 16:31
We process orders between 9am and 5pm Mon-Fri. You should expect to receive a response tomorrow.
28/11/2021 - 16:31
If you are signing up for a contract, we will do a credit assessment.
28/11/2021 - 16:30
You can downgrade on the first of the month, or upgrade at any time.
28/11/2021 - 16:29
Order processing will resume from 9am tomorrow. Confirmation emails should come through after that time.
28/11/2021 - 16:28
We offer NBN Fixed Wireless Plus, which is capped at a maximum of 75Mbps but is described by NBN as a "best efforts service" so it may max…
28/11/2021 - 16:27
Orders are processed Mon-Fri 9am-5pm. You should see your order go through tomorrow.
28/11/2021 - 16:23
I expect you'll receive a response tomorrow as we catch up, as we've had a strong response to the offer. If you don't hear from us…
28/11/2021 - 16:22
Hi Bennie. To cancel, you just need to notify us that you wish to cancel the service and confirm the final date. You can do that by email…
28/11/2021 - 16:17
Hi all! I'm Carol from Swoop. Expect order processing to commence tomorrow morning. We've had an amazing response and we'll be playing…
28/11/2021 - 16:10
SwoopCarol joined OzBargain.
Welcome aboard!
28/11/2021 - 16:05