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I just cancelled my monthly subscription so that I could sign up for this annual subscription. I was pleasantly surprised when your system…

I just received exactly the same reply to my (different to yours) letter! That annoyed me.

If you can could provide linkage backing that up, it'd be sincerely appreciated.

My understanding, and could very well be wrong IANAL, is that regardless of what their T&Cs state - they are unable to do that.

My basic understanding of the law is that if they've charged you, it constitutes a contract. As above, I've just sent a (politely worded)…

Thanks for the heads-up :) But it's mostly the Simpson's details... just with my first name (Robert) and state (Victoria). The telephone…

BIGWentertainment happened to catch me in the small window of December/January where I had some free time. And, well, considering I've…

After finding out the ACCC were AFK today, I called the Victorian equivalent, Consumer Affairs Victoria. I spoke to a very helpful person…

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