aaronaldo » user profile

3 6
Member Since 01/02/2011
Last Seen 3 hours 49 min
Location NSW

Recent Activities

From experience, they don't scrutinise small wear and tear like Samsung does.
26/05/2022 - 10:17
I feel you. It wasn't a pleasant process for me either. Good news is after a couple of escalation, I suddenly received an SMS saying my...
25/05/2022 - 13:44
Based on your comment, it comes down to the definition of "abuse". I personally won't classify an accidental drop as abuse (it was a drop...
22/05/2022 - 16:32
My point was more towards Samsung using the dent as the reasoning behind the screen warranty being invalid. If they did a proper assessment...
20/05/2022 - 11:22
I recently ordered an A73 and A33 separately and both arrived within a week.
18/05/2022 - 17:38
Buy nothing, pay later
17/05/2022 - 16:27
In their defence, a lot of people mark their item as free or $1 so it'll be on the top of the list if you sort by price.
17/05/2022 - 16:26
$570. I've escalated they they threw in a $150 discount for goodwill. In the process of being escalated again
17/05/2022 - 05:22
That's how I felt until it wasn't.
17/05/2022 - 05:21
Will look into it if need be. Thanks!
17/05/2022 - 05:20
One customer care rep said they have to fix everything that's damaged, including the dent, so it'll cost $570 (or something like that). I...
17/05/2022 - 05:19
fair point. Actually feeling a bit more reasonable of the situation after hearing your point (not being sarcastic).
16/05/2022 - 17:26
Pretty close, just slight reorder of words: Counsellor untrained in drugs and alcohol area.
16/05/2022 - 17:14
Yeah, months before the screen issue. That said, maybe it is the cause, but they concluded without opening the phone to inspect? Does that...
16/05/2022 - 17:12
Yeah, I'm suspecting so from researching online. A number of 'black spot' cases out there. Shame on their stance of repair. In fact, their...
16/05/2022 - 17:11
Really? I would think phones should withstand the once-off drops even without the case, similar to laptop standards. Yes it will be dented...
16/05/2022 - 17:09
Agree with you there. If their technician had opened the phone up and shown evidence of damage then I would concede it was my fault. It's...
16/05/2022 - 17:05
Just after a general opinion, not a decision. Situation I'm in with Samsung at the moment is a "he said she said" case with the...
16/05/2022 - 16:51
Haha it's my wife's phone.... Does that make it better? Guess her profession
16/05/2022 - 16:49
Their expert technician said so.... Without opening the phone up though
16/05/2022 - 16:48
Dropped it while the phone was closed. Usual fumble, just unlucky it hit the hinge where the case did not cover
16/05/2022 - 16:47
The screen on my Samsung galaxy flip 3 has stopped functioning altogether in the last week, after owning it for just 6 months. It started...
16/05/2022 - 16:27
That's pretty good. The power would depend on the Voltage output of where you plug it in. For example, a voltage output of 5V would equal a...
11/05/2022 - 12:49
Be ready to queue for 30 minutes at checkout if you're going on a weekend
10/05/2022 - 10:56
At max speed of 18km/h, I don't think it matters
09/05/2022 - 10:41
Exactly my case. Still no newsletter code in the email. Someone did trade me theirs, then I learnt that it didn't stack either.
03/05/2022 - 11:11
Sorry, no idea which version iPad I have. haha. Bought it around 4 years back?
29/04/2022 - 14:16