Team Triforce » user profile

Member Since | 21/07/2024 |
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Last Seen | 1 hour 28 min |
Badges | 2 2 |
Location | Sydney |
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Team Triforce replied to
Sidor on nbn 50/20 $55/M for 6 Months | nbn FTTP or HFC 500/50 $65/M, 1000/100 $79.99/M for 6 Months @ Arctel

Hi, the 100/20 & 500/50 plans are at the same price point. For services delivered to a FTTC/FTTN location the full 500/50 speed is not…

Team Triforce replied to
Sidor on nbn 50/20 $55/M for 6 Months | nbn FTTP or HFC 500/50 $65/M, 1000/100 $79.99/M for 6 Months @ Arctel

Any plan on 100/20 was bumped to 500/50, but if the service is not compatible due to the connection type, the speed is unfortunately not…

Team Triforce replied to
Cousin IT on nbn 50/20 $55/M for 6 Months | nbn FTTP or HFC 500/50 $65/M, 1000/100 $79.99/M for 6 Months @ Arctel

Yes, any move away is a cancellation.

Team Triforce replied to
St Nick on nbn 50/20 $55/M for 6 Months | nbn FTTP or HFC 500/50 $65/M, 1000/100 $79.99/M for 6 Months @ Arctel

Hi, whilst we can’t discuss the individual circumstances for your service publicly, we are aware of limitations of the 500/50 plan (old…

Team Triforce replied to
Flintz on nbn 50/20 $55/M for 6 Months | nbn FTTP or HFC 500/50 $65/M, 1000/100 $79.99/M for 6 Months @ Arctel

Who knows, might be an incentive to stay!

Team Triforce replied to
Bonbi on nbn 50/20 $55/M for 6 Months | nbn FTTP or HFC 500/50 $65/M, 1000/100 $79.99/M for 6 Months @ Arctel

Hi Mate, Melbourne POP is definitely live… shoot your service ID in a DM & will escalate for you!

Team Triforce replied to
d0nkey on nbn 50/20 $55/M for 6 Months | nbn FTTP or HFC 500/50 $65/M, 1000/100 $79.99/M for 6 Months @ Arctel

Hi Mate, Perth POP will be live in October 2025. We are working on a migration date shortly & will announce!

Team Triforce replied to
theredrabitt on nbn 50/20 $55/M for 6 Months | nbn FTTP or HFC 500/50 $65/M, 1000/100 $79.99/M for 6 Months @ Arctel

DM your service ID, happy to escalate. Will post more information, but we have no shaping or traffic profiles in place, so you should be…

Team Triforce replied to
mdcsooty on nbn 50/20 $55/M for 6 Months | nbn FTTP or HFC 500/50 $65/M, 1000/100 $79.99/M for 6 Months @ Arctel

That definitely should not be the case, can you DM your service ID please?

Team Triforce replied to
SimAus007 on nbn 50/20 $55/M for 6 Months | nbn FTTP or HFC 500/50 $65/M, 1000/100 $79.99/M for 6 Months @ Arctel

Maybe we will give you a roll-over plan at 5 months to stay? We are here to shake up the market, don’t run away before chatting to us…

Team Triforce replied to
Fx180 on nbn 50/20 $55/M for 6 Months | nbn FTTP or HFC 500/50 $65/M, 1000/100 $79.99/M for 6 Months @ Arctel

This is correct, notice can be given & will be accepted from the moment you send an email!

Team Triforce replied to
xis123 on nbn FTTP or HFC 500/50 $65/M for 6 Months ($80/M Ongoing | $90/M Ongoing with $0 Router When You Stay for 12 Months) @ Arctel

Interesting… please DM your service ID.

Team Triforce replied to
Raghid on nbn 50/20 $55/M for 6 Months ($70/M Ongoing), Optional D-Link 245GE Wi-Fi 6 Router $99 Upfront @ Arctel

Hi, thanks for sharing & apologies about your experience. Unfortunately no matter how hard we work, there is always going to be some…


Team Triforce replied to
spoon123 on nbn 50/20 $55/M for 6 Months ($70/M Ongoing), Optional D-Link 245GE Wi-Fi 6 Router $99 Upfront @ Arctel

Hi - have responded to your DM again, here to assist, but as mentioned above we had to work with the NBN here to resolve your issue. Can…

Team Triforce replied to
spoon123 on nbn 50/20 $55/M for 6 Months ($70/M Ongoing), Optional D-Link 245GE Wi-Fi 6 Router $99 Upfront @ Arctel

Hi Spoon123, Sorry for the headache here - as explained, your service had a mismatched MAC ID from the NBN side. Despite our best efforts…

Team Triforce replied to
jollster101 on nbn 50/20 $55/M for 6 Months ($70/M Ongoing), Optional D-Link 245GE Wi-Fi 6 Router $99 Upfront @ Arctel

Hi Mate, Sorry about this - we are looking into how your call got stuck, but the team has confirmed you're online now ! We have had a lot…


Team Triforce replied to
Bazzaaa on nbn FTTP or HFC 500/50 $50 Per Month for 6 Months ($89.99 Per Month Ongoing) @ Arctel

Great to hear, hopefully everyone else sees a positive impact too! 👍🏽

Team Triforce replied to
OZGE on nbn FTTP or HFC 500/50 $50 Per Month for 6 Months ($89.99 Per Month Ongoing) @ Arctel

Hi, if the service was transitioned via AVC ID, then they would have been disconnected - notification is automatically provided by the NBN,…

Team Triforce replied to
relicsinner on nbn FTTP or HFC 500/50 $50 Per Month for 6 Months ($89.99 Per Month Ongoing) @ Arctel

Hi Mate, definitely happens - has been a lot of providers with incorrect AVC ID's on their invoices. Ping me your ticket ID# & happy to…

Team Triforce replied to
Cheap Skate on nbn FTTP or HFC 500/50 $50 Per Month for 6 Months ($89.99 Per Month Ongoing) @ Arctel

Hi Mate, no immediate plans for SA unfortunately. Will be solely dependant on traffic profiles, will be something we have to monitor & add…

Team Triforce replied to
OZGE on nbn FTTP or HFC 500/50 $50 Per Month for 6 Months ($89.99 Per Month Ongoing) @ Arctel

Assuming your AVC ID is correct on the order, we will use this, which will automatically cancel your existing service.

Team Triforce commented on nbn FTTP or HFC 500/50 $50 Per Month for 6 Months ($89.99 Per Month Ongoing) @ Arctel
OUTAGE NOTIFICATION - VIC, WA, SA & TAS On the 29/09/2025 we will be making changes to your service to enable routing via our Melbourne…

Team Triforce replied to
spoon123 on nbn FTTP or HFC 500/50 $65/M for 6 Months ($80/M Ongoing | $90/M Ongoing with $0 Router When You Stay for 12 Months) @ Arctel

Hi, sorry about the delay here, have replied via DM. This is not a standard fault… unfortunately some of these issues do take time to go…

Team Triforce commented on nbn FTTP or HFC 500/50 $65/M for 6 Months ($80/M Ongoing | $90/M Ongoing with $0 Router When You Stay for 12 Months) @ Arctel
OUTAGE NOTIFICATION - VIC, WA, SA & TAS On the 29/09/2025 we will be making changes to your service to enable routing via our Melbourne…

Team Triforce commented on nbn 50/20 $55/M for 6 Months ($70/M Ongoing), Optional D-Link 245GE Wi-Fi 6 Router $99 Upfront @ Arctel
OUTAGE NOTIFICATION - VIC, WA, SA & TAS On the 29/09/2025 we will be making changes to your service to enable routing via our Melbourne…

Team Triforce replied to
Qazxswec on Dell Latitude 14 (i5/16/512) or Dell OptiPlex 7010 (i5/16/256) $709.65 Delivered @ Hub by Triforce

Unfortunately we can’t on that SKU as this is an Intel 13G promotion!

Team Triforce replied to
narrowroad on Win 6 Months of 500/50 nbn+ Router or $100 Hub by Triforce Gift Voucher from Arctel

Well we want to reward the thousands of members who have subscribed already! Only fair isn’t it!

Team Triforce posted Win 6 Months of 500/50 nbn+ Router or $100 Hub by Triforce Gift Voucher from Arctel
Hi All, We are giving away a 6-month free subscription, to a 500/50 NBN service + router from ARCTEL for any subscriber! # Entry Conditions…
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