Team Triforce » user profile

Member Since 21/07/2024
Last Seen 15 hours 55 min
Badges 2 2
Location Sydney
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Team Triforce replied to Sidor on nbn 50/20 $55/M for 6 Months | nbn FTTP or HFC 500/50 $65/M, 1000/100 $79.99/M for 6 Months @ Arctel
Hi, the 100/20 & 500/50 plans are at the same price point. For services delivered to a FTTC/FTTN location the full 500/50 speed is not…
11/10/2025 - 18:47
Team Triforce replied to Sidor on nbn 50/20 $55/M for 6 Months | nbn FTTP or HFC 500/50 $65/M, 1000/100 $79.99/M for 6 Months @ Arctel
Any plan on 100/20 was bumped to 500/50, but if the service is not compatible due to the connection type, the speed is unfortunately not…
11/10/2025 - 00:12
Team Triforce replied to St Nick on nbn 50/20 $55/M for 6 Months | nbn FTTP or HFC 500/50 $65/M, 1000/100 $79.99/M for 6 Months @ Arctel
Hi, whilst we can’t discuss the individual circumstances for your service publicly, we are aware of limitations of the 500/50 plan (old…
09/10/2025 - 19:42
Team Triforce replied to Bonbi on nbn 50/20 $55/M for 6 Months | nbn FTTP or HFC 500/50 $65/M, 1000/100 $79.99/M for 6 Months @ Arctel
Hi Mate, Melbourne POP is definitely live… shoot your service ID in a DM & will escalate for you!
09/10/2025 - 19:40
Team Triforce replied to d0nkey on nbn 50/20 $55/M for 6 Months | nbn FTTP or HFC 500/50 $65/M, 1000/100 $79.99/M for 6 Months @ Arctel
Hi Mate, Perth POP will be live in October 2025. We are working on a migration date shortly & will announce!
09/10/2025 - 19:38
Team Triforce replied to theredrabitt on nbn 50/20 $55/M for 6 Months | nbn FTTP or HFC 500/50 $65/M, 1000/100 $79.99/M for 6 Months @ Arctel
DM your service ID, happy to escalate. Will post more information, but we have no shaping or traffic profiles in place, so you should be…
09/10/2025 - 19:34
Team Triforce replied to mdcsooty on nbn 50/20 $55/M for 6 Months | nbn FTTP or HFC 500/50 $65/M, 1000/100 $79.99/M for 6 Months @ Arctel
That definitely should not be the case, can you DM your service ID please?
09/10/2025 - 19:33
Team Triforce replied to SimAus007 on nbn 50/20 $55/M for 6 Months | nbn FTTP or HFC 500/50 $65/M, 1000/100 $79.99/M for 6 Months @ Arctel
Maybe we will give you a roll-over plan at 5 months to stay? We are here to shake up the market, don’t run away before chatting to us…
09/10/2025 - 19:32
Team Triforce replied to Fx180 on nbn 50/20 $55/M for 6 Months | nbn FTTP or HFC 500/50 $65/M, 1000/100 $79.99/M for 6 Months @ Arctel
This is correct, notice can be given & will be accepted from the moment you send an email!
09/10/2025 - 19:31
Team Triforce replied to Raghid on nbn 50/20 $55/M for 6 Months ($70/M Ongoing), Optional D-Link 245GE Wi-Fi 6 Router $99 Upfront @ Arctel
Hi, thanks for sharing & apologies about your experience. Unfortunately no matter how hard we work, there is always going to be some…
29/09/2025 - 19:46
Team Triforce replied to spoon123 on nbn 50/20 $55/M for 6 Months ($70/M Ongoing), Optional D-Link 245GE Wi-Fi 6 Router $99 Upfront @ Arctel
Hi - have responded to your DM again, here to assist, but as mentioned above we had to work with the NBN here to resolve your issue. Can…
29/09/2025 - 16:17
Team Triforce replied to spoon123 on nbn 50/20 $55/M for 6 Months ($70/M Ongoing), Optional D-Link 245GE Wi-Fi 6 Router $99 Upfront @ Arctel
Hi Spoon123, Sorry for the headache here - as explained, your service had a mismatched MAC ID from the NBN side. Despite our best efforts…
29/09/2025 - 14:40
Team Triforce replied to jollster101 on nbn 50/20 $55/M for 6 Months ($70/M Ongoing), Optional D-Link 245GE Wi-Fi 6 Router $99 Upfront @ Arctel
Hi Mate, Sorry about this - we are looking into how your call got stuck, but the team has confirmed you're online now ! We have had a lot…
29/09/2025 - 14:37
Team Triforce replied to Bazzaaa on nbn FTTP or HFC 500/50 $50 Per Month for 6 Months ($89.99 Per Month Ongoing) @ Arctel
Great to hear, hopefully everyone else sees a positive impact too! 👍🏽
29/09/2025 - 07:28
Team Triforce replied to OZGE on nbn FTTP or HFC 500/50 $50 Per Month for 6 Months ($89.99 Per Month Ongoing) @ Arctel
Hi, if the service was transitioned via AVC ID, then they would have been disconnected - notification is automatically provided by the NBN,…
29/09/2025 - 01:20
Team Triforce replied to relicsinner on nbn FTTP or HFC 500/50 $50 Per Month for 6 Months ($89.99 Per Month Ongoing) @ Arctel
Hi Mate, definitely happens - has been a lot of providers with incorrect AVC ID's on their invoices. Ping me your ticket ID# & happy to…
29/09/2025 - 01:18
Team Triforce replied to Cheap Skate on nbn FTTP or HFC 500/50 $50 Per Month for 6 Months ($89.99 Per Month Ongoing) @ Arctel
Hi Mate, no immediate plans for SA unfortunately. Will be solely dependant on traffic profiles, will be something we have to monitor & add…
29/09/2025 - 01:17
Team Triforce replied to OZGE on nbn FTTP or HFC 500/50 $50 Per Month for 6 Months ($89.99 Per Month Ongoing) @ Arctel
Assuming your AVC ID is correct on the order, we will use this, which will automatically cancel your existing service.
28/09/2025 - 00:19
Team Triforce commented on nbn FTTP or HFC 500/50 $50 Per Month for 6 Months ($89.99 Per Month Ongoing) @ Arctel
OUTAGE NOTIFICATION - VIC, WA, SA & TAS On the 29/09/2025 we will be making changes to your service to enable routing via our Melbourne…
28/09/2025 - 00:14
Team Triforce replied to spoon123 on nbn FTTP or HFC 500/50 $65/M for 6 Months ($80/M Ongoing | $90/M Ongoing with $0 Router When You Stay for 12 Months) @ Arctel
Hi, sorry about the delay here, have replied via DM. This is not a standard fault… unfortunately some of these issues do take time to go…
28/09/2025 - 00:12
Team Triforce commented on nbn FTTP or HFC 500/50 $65/M for 6 Months ($80/M Ongoing | $90/M Ongoing with $0 Router When You Stay for 12 Months) @ Arctel
OUTAGE NOTIFICATION - VIC, WA, SA & TAS On the 29/09/2025 we will be making changes to your service to enable routing via our Melbourne…
27/09/2025 - 23:45
Team Triforce commented on nbn 50/20 $55/M for 6 Months ($70/M Ongoing), Optional D-Link 245GE Wi-Fi 6 Router $99 Upfront @ Arctel
OUTAGE NOTIFICATION - VIC, WA, SA & TAS On the 29/09/2025 we will be making changes to your service to enable routing via our Melbourne…
27/09/2025 - 23:44
Team Triforce replied to Qazxswec on Dell Latitude 14 (i5/16/512) or Dell OptiPlex 7010 (i5/16/256) $709.65 Delivered @ Hub by Triforce
Unfortunately we can’t on that SKU as this is an Intel 13G promotion!
27/09/2025 - 16:26
Team Triforce replied to narrowroad on Win 6 Months of 500/50 nbn+ Router or $100 Hub by Triforce Gift Voucher from Arctel
Well we want to reward the thousands of members who have subscribed already! Only fair isn’t it!
27/09/2025 - 16:26
Team Triforce posted Win 6 Months of 500/50 nbn+ Router or $100 Hub by Triforce Gift Voucher from Arctel
Hi All, We are giving away a 6-month free subscription, to a 500/50 NBN service + router from ARCTEL for any subscriber! # Entry Conditions…
27/09/2025 - 15:06
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